Job Opportunities at Flutterwave

The Role: 

Flutterwave is seeking a seasoned Senior Product Manager – Product Delivery to lead the development and launch of our fintech products. As a Senior PM, you will collaborate with cross-functional teams, including engineering, design, marketing, and operations, to ensure our products are delivered efficiently and meet customer needs.

Responsibilities include but are not limited to:

• Product Delivery Leadership: Lead the end-to-end product delivery process, from concept to launch, ensuring products are delivered on time and within budget. Develop and maintain a comprehensive product delivery roadmap, aligning it with business goals and priorities Manage the entire product lifecycle, including gathering requirements, defining user stories, and prioritizing features.
• Cross-functional Collaboration:  Work closely with engineering teams to translate product requirements into actionable development plans. Collaborate with design teams to create intuitive and user-friendly interfaces. Partner with marketing and sales teams to develop go-to-market strategies and product launch plans.
• Customer-Centric Approach: Conduct thorough market research and gather customer feedback to inform product decisions. Define and track key performance indicators (KPIs) to measure product success and user satisfaction. Continuously iterate on product features based on user feedback and market trends.
• Product Strategy: Contribute to the overall product strategy and vision, aligning it with the company's long-term goals. Identify new opportunities for product enhancements and growth within the fintech industry.
• Risk Management: Identify potential risks and challenges in product delivery and develop mitigation plans. Ensure compliance with relevant regulatory requirements and industry standards.

Required competency and skillset to be a waver:

• Bachelor's degree in computer science, engineering, or related field. MBA is a plus.
• Minimum 6+ years in product management, with a focus on product delivery, preferably in the fintech or financial services sector.
• Strong project management skills, with experience using agile methodologies.
• Exceptional communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Deep understanding of financial products, market trends, and customer behavior.
• Ability to analyze data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• Previous experience in financial technology or related domains is highly desirable.
• Leadership and mentorship skills to guide and inspire team members.

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The Role: 

Flutterwave is looking for an Analyst, Account Configuration who will assist in setting up and configuring both enterprise and SMB merchants' accounts. Reporting to the Account Configuration Manager, you will play a key role in ensuring customer satisfaction and enhancing the customer experience.

Responsibilities include but are not limited to:

• Assist in configuring merchant accounts including (MCC review & MID creation) according to specifications
• Collaborate with other teams to understand and implement customer requirements
• Maintain accurate records of all account configuration activities
• Participate in team meetings and training to stay updated on product changes and developments
• Contribute to the improvement of account configuration processes
• Support the Account Configuration Manager in meeting team KPIs and objectives

Required competency and skillset to be a waver:

• Bachelor's degree in Business, IT, or a related field
• Minimum of 1-2 years of experience in an account support or customer service role, preferably in the payment industry
• Excellent attention to detail and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced, dynamic environment