Job Opportunities at KCB Bank Kenya - 3 Positions

• Prioritizing, monitoring and planning control activities within the CBS in coordination with Internal and External Audit teams
• Definition of strategy and planning around CBS infrastructure
• Development of technical support documentation for operations, database administrators and support staff
• Coordination with the Service Manager for development of contracts that protect organization’s interests vis-à-vis the CBS vendors
• Establishment of a planning process for performance & capacity review of the CBS
• Conducting and executing contingency planning for potential CBS IT resources unavailability
• Conducting business impact analysis as well as risk & vulnerability assessments on the CBS

• University Degree in Business related field such as economics, finance, and accounting from a recognized university
• Professional qualifications in ACI/APRM/CRA/PRM/FRM is required
• Master’s degree in a relevant field.
• At least 10 years’ experience in risk management, 5 of which should be in a senior management position that should include:

1. Experience in Audit/Risk management
2. Experience in Banking Operations, Credit, or Finance.
3. Experience in AML reporting

• Demonstrable understanding of business fundamentals and the financial services industry.
• Must have awareness of current business trend, risks, challenges and opportunities.

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IRC 1634

• Develop an enterprise –wide Group Risk management framework as per Basle II accord and regulatory requirement
• Develop and implement tools, for identification and assessment to identify control, manage and measure enterprise –wide non-financial Risks as per the group operational risk management policy
• Develop a framework of incident and loss reporting (LDM) event magnitude and frequency measurement formulating lessons leant and development risk control recommendations.
• Design of the Groups risk control self-assessment (RCSA) framework incorporating qualitative and quantitative scores for management and control of operational risks
• Analysis of RCSA, LDM, audit report to build controls by mapping procedures and policies to comply with internal, statutory and regulatory requirement
• Develop and keep actionable track on Group-wide risk profile and develop operational risks reports for management and board to facilitate active operational risks oversight
• Develop and maintain New Product/Process and Geographies implementation process
• Establish comprehensive and a continuous training program on various risks that the bank faces so as to embed knowledge of policies and procedures across the business
• Set up advanced methods for calculation/ measurement of operational risk capital
• Review frequency and seriousness of breaches and significant increases in operational risk exposure to maintain Bank’s Risk tolerance levels.

• University Degree preferably in Information Technology, Computer Science or related field.
• Possession of a post graduate degree will be an added advantage
• Relevant professional qualifications in I.T are essential.
• Minimum of 10 years’ experience in the field is required, 5 of which should be in a senior management position, which should include:

1. 2 years’ experience in Projects
2. 2 years’ experience in Quality Assurance
3. 2 years’ experience in IT Banking Operations
4. 2 years’ experience in User Support.
5. 2 years’ experience in Risk Assessments is desirable.

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Key Responsibilities:

• Drive profitable revenue and volume growth from a portfolio of HNW customers with a focus on new acquisitions, deepening of existing customer relationships and cross selling thereby increase market and customer share of wallet within KCB.
• Achieve agreed sales targets for new accounts, assets and liabilities by establishing/recruiting new banking relationships, managing and growing existing banking relationships with the high net worth individuals who may include senior management of different corporate companies, local political figures and well known business people.
• Conduct a detailed needs analysis for all existing and potential customers to determine their financial planning needs through proactive calling and customer visits program, and compile reports including names of customers called, meetings held and cross sell opportunities identified and followed through for closure to determine personal sales progress against agreed targets.
• Working with Branch Managers or Advantage Centre Manager, manage and execute innovative micro – marketing plans in the Branch or Centre. Be the Advantage Banking Champion in the branch and region in order to create customer product awareness and offer financial advisory services based on the proposition.
• Manage Advantage customer requests and transactions in compliance to KCB operational guidelines and procedures with zero tolerance to operational risk and frauds.
• Manage advantage customer portfolio at risk and, monitor account migration and provisions to ensure that they are within set acceptable business levels.
• Keep current on business trends and competitor offerings by gathering market intelligence on loans and accounts to maintain a competitive edge. Create a lead base of external target market through networking, customer referrals and attending social events, seminars, trade shows and Industry events.
• Resolve to closure customers complaints and follow up to determine if their complaints were handled satisfactorily.

The Person:

• An undergraduate degree in a Business related field from a recognized institution.
• Possession of professional qualifications in business or graduate degree will be an added advantage.
• Must have at least 6 years’ experience in General banking, and 2 of which should be at management level in an affluent/HNW service sector or retail banking.
• Experience in Sales, Personal/Business/or Retail Banking.
• 2 years’ experience in Relationship Management with a proven track record of client acquisition and management
• Experience Credit Analysis and administration.
• Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration.
• Good understanding of risk, credit policies and procedures is essential.