Job Opportunities at Nexus Staffing Solutions

Nexus Staffing Solutions is recruiting on behalf of our client, a growing catering and food services business based in Kahawa Sukari, for an energetic and hands-on Entry-Level Catering & Operations Manager.

The successful candidate will support the day-to-day running of the business, coordinate staff and catering assignments, monitor service delivery, assist with customer communication and ensure that events and orders are executed efficiently.

This is a hands-on management opportunity suitable for a young professional who is organised, responsible, customer-focused and interested in building a career in catering, hospitality and business operations.

Key Responsibilities

• Coordinate day-to-day catering and operational activities.
• Assist in planning and coordinating catering events, deliveries and food-service assignments.
• Coordinate staff schedules and deployment for different assignments.
• Ensure staff report on time and are appropriately prepared for assignments.
• Monitor service delivery and ensure customers receive professional and timely service.
• Assist with customer enquiries, bookings and follow-ups.
• Coordinate orders and ensure agreed customer requirements are communicated to the relevant teams.
• Support event setup, service and close-out activities.
• Monitor cleanliness, presentation and general service standards.
• Assist in monitoring food, equipment and other operational requirements.
• Coordinate with kitchen and service teams to ensure smooth execution of assignments.
• Handle routine customer concerns and escalate major issues to management.
• Maintain basic operational records, schedules and reports.
• Follow up on pending assignments, deliveries and customer requirements.
• Assist management in identifying operational challenges and practical solutions.
• Support staff discipline, teamwork and adherence to company procedures.
• Assist with stock and equipment accountability during catering assignments.
• Perform other operational duties assigned by management.

Requirements

• Diploma or certificate in Hospitality Management, Food & Beverage, Business Management, Catering or a related field is an advantage.
• Previous experience in catering, hospitality, restaurant operations, events or customer service is needed.
• Good communication and interpersonal skills.
• Strong organisational and coordination abilities.
• Ability to work under pressure and manage multiple tasks.
• Customer-focused and professional in dealing with clients.
• Must be proactive, reliable and willing to take responsibility.
• Ability to coordinate and work effectively with a team.
• Good problem-solving and decision-making skills.
• Basic computer skills.
• Willingness to work during weekends, evenings and public holidays when required by catering assignments.

Remuneration

KSh 15,000 – 20,000 per Month

Salary will depend on experience, skills and suitability for the role.

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Nexus Staffing Solutions is recruiting on behalf of our client, a growing business specialising in built-in home appliances and kitchen solutions, for a proactive and results-driven Sales Executive – Built-In Home Appliances.

The successful candidate will be responsible for generating new business, developing customer relationships and converting sales opportunities into orders.

This is a business development-focused sales role suited to someone who enjoys prospecting, meeting clients, developing opportunities and closing deals.

Experience selling built-in appliances, kitchen solutions, home appliances, building materials, interior products or other project-based products will be an advantage.

Key Responsibilities

• Identify and develop new business opportunities for built-in home appliances.
• Generate leads through prospecting, networking, referrals, market research and direct outreach.
• Build and maintain relationships with property developers, contractors, architects, interior designers, kitchen designers and procurement teams.
• Identify upcoming residential, commercial and institutional projects where built-in appliances may be required.
• Arrange client meetings, presentations and site visits.
• Understand customer requirements and recommend suitable products and solutions.
• Present product specifications, catalogues, quotations and proposals to prospective customers.
• Prepare quotations and follow up with prospects to convert enquiries into orders.
• Negotiate with customers and close sales.
• Maintain an active sales pipeline and consistently follow up on opportunities.
• Develop existing customer relationships and identify opportunities for repeat business and referrals.
• Monitor competitor activity, market trends and customer preferences.
• Maintain accurate records of sales activities, prospects and opportunities.
• Achieve agreed monthly and quarterly sales targets.

Requirements

• Bachelor's degree in Sales, Marketing, Business Administration or a related field.
• Minimum 2 years proven sales or business development experience.
• Demonstrated ability to generate leads and develop new business.
• Strong prospecting, presentation, negotiation and closing skills.
• Excellent communication and interpersonal skills.
• Strong customer relationship and follow-up abilities.
• Self-driven, commercially minded and target-oriented.
• Ability to independently identify and pursue sales opportunities.
• Comfortable conducting client meetings and site visits.
• Ability to prepare quotations, proposals and sales reports.
• A valid driving licence is an added advantage.

Built-in appliance experience is an advantage but is not mandatory.

If you have a proven ability to find customers, develop relationships and close sales, your experience may be transferable to this role.

Remuneration

• KSh 40,000 Gross per Month

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Nexus Staffing Solutions is recruiting on behalf of our client, a growing retail and online business specialising in home appliances, kitchen products and home solutions, for an experienced and results-driven Sales Manager – Retail & Online Sales.

The successful candidate will be responsible for leading the sales function across physical retail and online channels, driving revenue growth, improving conversion, managing the sales team and ensuring an exceptional customer experience.

Experience selling home appliances, kitchenware, cookware, electronics, home goods or related products will be a strong advantage.

Key Responsibilities

• Lead, manage and motivate the retail and online sales team to achieve agreed sales targets.
• Develop and implement sales strategies to grow revenue across showroom, online, WhatsApp and other digital sales channels.
• Monitor daily, weekly and monthly sales performance against targets.
• Drive conversion of walk-in customers, online enquiries, calls, WhatsApp leads and other sales opportunities.
• Coach sales staff on product knowledge, selling techniques, customer engagement and closing.
• Ensure the team understands and effectively communicates product features, benefits, pricing, promotions and warranty information.
• Monitor customer enquiries and ensure timely follow-up to maximise conversions.
• Identify opportunities to increase average order value through upselling, cross-selling and product recommendations.
• Analyse sales performance and identify areas requiring improvement.
• Develop initiatives to improve customer acquisition, repeat purchases and customer retention.
• Work closely with marketing and online sales teams to convert campaigns and digital enquiries into sales.
• Monitor competitor activity, market trends and customer buying behaviour.
• Ensure effective merchandising and presentation of products within the showroom.
• Handle escalated customer complaints and ensure appropriate resolution.
• Maintain high standards of customer service and professional conduct across the sales team.
• Prepare regular sales performance reports for management.
• Participate in recruitment, onboarding, coaching and performance management of sales staff.
• Ensure compliance with company sales procedures, pricing policies and internal controls.

Candidate Profile

The ideal candidate should have:

• A minimum of 3 years experience managing sales in a retail environment.
• Proven experience leading and managing a sales team.
• Demonstrable achievement of sales targets and revenue growth.
• Strong experience in customer-facing retail sales.
• Experience with home appliances, kitchenware, cookware, electronics, home goods or related products will be a significant advantage.
• Experience managing online, WhatsApp or digital sales channels is highly desirable.
• Strong understanding of sales conversion, customer follow-up, upselling and cross-selling.
• Excellent communication, negotiation and interpersonal skills.
• Strong commercial awareness and ability to identify revenue opportunities.
• Good analytical and reporting skills.
• Ability to coach, motivate and hold sales teams accountable for results.
• Strong organisational and problem-solving skills.
• Ability to work in a fast-paced, target-driven retail environment.
• Proficiency in common sales, POS, CRM and digital communication tools will be an advantage.
• Female candidates are particularly encouraged to apply.