Job Opportunities at Nexus Staffing Solutions

Our client, a growing aesthetic and wellness healthcare provider, is looking for an energetic, persuasive and target-driven Telesales Representative to join their team in Muthaiga, Nairobi.

The role will focus on converting enquiries and leads into consultations, appointments and sales while providing an excellent client experience.

Key Responsibilities

• Make outbound calls to prospective and existing clients. 
• Respond to incoming enquiries and convert them into appointments. 
• Follow up consistently on leads generated through marketing and other channels. 
• Explain the clinic\'s services professionally and accurately. 
• Identify client needs and guide them towards appropriate consultations. 
• Convert enquiries into booked consultations and sales opportunities. 
• Maintain an organised follow-up pipeline. 
• Maintain accurate records of calls, leads, follow-ups and outcomes. 
• Meet agreed sales and appointment-generation targets. 
• Support client retention and re-engagement campaigns. 
• Handle client questions and concerns professionally. 

Requirements

• Diploma or degree in Sales, Marketing, Business Administration, Customer Service or a related field. 
• Previous experience in telesales, telemarketing, customer service or sales. 
• Strong telephone communication and persuasion skills. 
• Confident, energetic and target-driven. 
• Excellent spoken and written English; Kiswahili is an advantage. 
• Strong follow-up and relationship-management skills. 
• Comfortable using WhatsApp, CRM systems and digital communication tools. 
• Experience in healthcare, aesthetics, beauty, wellness or related services is an added advantage. 

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Our client, a growing aesthetic and wellness healthcare provider, is looking for a professional, warm and customer-focused Receptionist to join their team in Muthaiga, Nairobi.

The successful candidate will be responsible for creating a welcoming client experience while efficiently managing appointments, enquiries and day-to-day front-office operations.

Key Responsibilities

• Welcome and professionally attend to clients and visitors. 
• Manage appointments, bookings and client enquiries. 
• Handle incoming calls, WhatsApp messages and other client communications. 
• Provide accurate information about the clinic\'s services. 
• Maintain accurate client and appointment records. 
• Coordinate client flow and support smooth front-office operations. 
• Handle payments and basic administrative records where required. 
• Follow up with clients regarding appointments and consultations. 
• Support customer service and client retention initiatives. 
• Maintain strict confidentiality of client information. 

Requirements

• Certificate/Diploma in Front Office, Customer Service, Hospitality, Business Administration or a related field. 
• Previous experience in reception, front office, hospitality, healthcare, beauty or wellness is an advantage. 
• Excellent communication and interpersonal skills. 
• Professional and presentable. 
• Good computer skills. 
• Strong customer service orientation. 
• Ability to handle clients with tact, patience and professionalism. 
• Good organisational and multitasking skills. 
• Experience handling WhatsApp and digital customer enquiries is an added advantage. 

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Our client, a growing aesthetic and wellness healthcare provider, is seeking a detail-oriented and reliable Accountant to support its financial operations in Muthaiga, Nairobi.

The successful candidate will be responsible for maintaining accurate financial records, supporting reconciliations, monitoring transactions and assisting management with financial reporting and controls.

Key Responsibilities

• Maintain accurate accounting and financial records. 
• Record and reconcile daily financial transactions. 
• Manage accounts receivable and accounts payable. 
• Prepare invoices, receipts and payment records. 
• Monitor collections and outstanding balances. 
• Conduct bank and cash reconciliations. 
• Support payroll preparation and related records. 
• Prepare periodic financial reports for management. 
• Maintain proper documentation for financial transactions. 
• Assist with budgeting and cash-flow monitoring. 
• Maintain appropriate financial controls. 
• Support statutory compliance and related submissions where applicable. 
• Maintain confidentiality of financial and business information. 

Requirements

• Diploma or Bachelor\'s degree in Accounting, Finance or a related field. 
• CPA qualification or ongoing CPA studies is an advantage. 
• Previous accounting experience, preferably within an SME or service-oriented organisation. 
• Good knowledge of accounting principles and financial controls. 
• Proficiency in Microsoft Excel and accounting software. 
• Strong attention to detail and numerical accuracy. 
• Good organisational and analytical skills. 
• Ability to handle confidential financial information with integrity. 
• Strong communication and reporting skills. 

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Our client, a growing aesthetic and wellness healthcare provider, is looking for an energetic and results-driven Medical Representative to join their team in Muthaiga, Nairobi.

The successful candidate will be responsible for promoting the clinic\'s products and services, developing professional relationships with healthcare and industry stakeholders, generating new business and contributing to revenue growth.

Key Responsibilities

• Promote the clinic\'s aesthetic, wellness and healthcare products/services to prospective clients and relevant professionals. 
• Identify and develop new business opportunities within the assigned territory. 
• Build and maintain strong relationships with doctors, clinics, hospitals, pharmacies, beauty and wellness professionals and other relevant stakeholders. 
• Conduct regular client visits, presentations and product/service discussions. 
• Generate leads and convert opportunities into appointments and sales. 
• Follow up on prospective and existing clients to drive repeat business and referrals. 
• Understand the clinic\'s treatments and services and communicate their value professionally and accurately. 
• Monitor competitor activities, market trends and customer feedback. 
• Maintain accurate records of client visits, leads, sales activities and outcomes. 
• Achieve agreed sales and business-development targets. 
• Represent the organisation professionally and maintain high standards of customer service. 

Requirements

• Diploma or Bachelor\'s degree in Pharmacy, Nursing, Biomedical Sciences, Marketing, Sales, Business Administration or a related field. 
• Previous experience in medical/pharmaceutical sales, healthcare sales, aesthetics, wellness or a related commercial environment is preferred. 
• Strong sales, negotiation and business-development skills. 
• Excellent communication and interpersonal skills. 
• Ability to confidently engage healthcare professionals and prospective clients. 
• Strong customer relationship-management skills. 
• Target-driven, proactive and self-motivated. 
• Professional presentation and ability to work independently. 
• Willingness to conduct field visits and develop new business. 

What We Are Looking For

• We are particularly interested in candidates who can combine healthcare knowledge with strong commercial ability.
• If you are good at building relationships, generating leads, making presentations and converting opportunities into business, this could be an excellent opportunity to grow within the aesthetic and wellness sector.
• Salary: KES 25,000 – 30,000 net per month
• Location: Muthaiga, Nairobi