Job Vacancies at DHL

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their professional and personal lives.

Job Description

The purpose of this role is to participate in the safe, accurate and timely processing - scan, unload, cross dock and/or load, of in-bound and out-bound freight, to meet DHL on-time performance standards. This role is responsible for facilitating both inbound and outbound shipments. You will support the business by accurately and efficiently managing shipments and packages in order to serve our customers’ needs to the best of our ability. Join us and help us achieve our mission of having the best day every day.

MAJOR ACTIVITIES/RESPONSIBILITIES:

• Scan freight as per Global SOP in various programs.
• Move freight within the warehouse area as per requirements.
• Accurately sort & process, by deadlines, in-bound and outbound material.
• Assist Tracing Department with thorough warehouse checks for missorts, on-hands, etc
• Participate in maintaining a safe and co-operative work environment.
• Responding to emails and trace requests.
• Picking, packaging and dispatching orders.
• Counting and checking stock to ensure quality control and solving stock discrepancies.
• Liaise with couriers related to orders and deliveries
• Ensure the safety of themselves and others at all times.
• Ensuring all documentation is accurate and up to date.
• Assisting with the receipt of incoming goods and container unloading.
• Be accountable, collaborate and engage with all departments.
• Assist in training and further development of new staff.
• Other warehouse/retail duties as assigned by the shift Supervisor.

KEY COMPETENCIES/ACCOUNTABILITIES:

• • Must have ability to lift and carry parcels, up to and including 70 lbs per piece unassisted, throughout shift
• • Proficient, expedient computer and Data entry skills min 30 .
• 100% accuracy in sort to minimize missorts.
• Meet company productivity targets.
• Responsible for internal and external customer satisfaction.
• Handle shipments in a manner that minimizes damage.
• Paperwork is 100% complete, accurate and on time.
• Shipment processing complies 100% with Transport of Dangerous Goods requirements
• Follow policy and procedures as outlined by shift Supervisor
• Maintain a secure and safe working environment for all staff
• Comply with Collective Agreement
• Alert operations management of service issues immediately as they occur.

MINIMUM QUALIFICATIONS:

• A minimum Diploma or degree in any numerical of financial courses, Supply chain, Logistics or Business administration.
• Broad general working knowledge of warehouse functions.
• Demonstrated knowledge and experience with the DHL operations system.
• Demonstrated ability to work effectively and on time within tight time constraints.
• Demonstrated ability to work effectively in a team environment.
• Excellent communication skills.
• Intermediate PC skills (Outlook, Word, Excel).

Why DHL?

DHL has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We value each other's differences while recognizing individual strength. DHL never forget that you make us who we are; we work hard to make sure a career with DHL is as satisfying and successful as it can be. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays. DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. If you would like to be considered for this elite organization, please submit your recent Resume/CV and Cover letter immediately.

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At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent across the globe. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business and together we share the pride of building one of the world’s largest leaders in logistics and supply chain solutions. Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities. We look forward to exploring career possibilities with you!

Job Description

We are looking for an immediate, full-time, Executive Administrative Assistant permanent position for the DHL Regional office. We are looking for an enthusiastic, compassionate and experienced person to help manage our increasingly busy administrative support and office functions. The role also encompasses project administration responsibilities, covering a wide-range of Department initiatives and office operations projects. It also includes Provision of a confidential, high quality administrative and support service, to the Line/Area Manager and the DHL Management Team, and to support the administration Staff.

Responsibilities

1. Assists Senior-level Management with administrative duties by performing various corresponding duties:
2. Organize documents, contracts, mail, and industry information.
3. Organizes and maintains file system, and files correspondence and other records.
4. Analyse and organizes department operations and procedures such as bookkeeping, payroll, personnel records, information management, filing systems, requisition of supplies, and other clerical services.
5. Handle travel arrangements, knowledge/distribution of discount travel voucher procedures, and coordination of management conferences/meetings.
6. Maintain positive corporate demeanor and act as liaison between Senior Management Team, customers and field personnel.
7. Handle highly confidential information in professional and loyal manner.Effectively screen on-site visitors and telephone calls in a professional manner.
8. Composes and types routine correspondence.
9. Conducts research, and compiles and types statistical reports.
10. Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings.
11. Makes copies of correspondence or other printed materials.
12. Prepares outgoing mail and correspondence, including e-mail and faxes.
13. Orders and maintains supplies, and arranges for equipment maintenance.
14. Formal written correspondence to suppliers, internal organization and customers
15. Answers questions about organization and provides callers with address, directions, and other information.
16. Performs other clerical duties as needed or assigned, such as filing, photocopying, and collating.

Competencies, Qualifications and Experience

1. Minimum HND, Bachelors, Post graduate qualification or equivalent with at least 3 years administrative experience.
2. Minimum 3+ year’s administrative experience that includes providing support to a senior leader of an organization.
3. Participation in an approved accelerated development, fellowship or rotational program may be considered in lieu of experience.
4. Intermediate to advanced PC software Application skills (Excel, Word, Outlook), required.
5. Operation of standard office machines, required.
6. Excellent interpersonal skills, required.
7. Advanced computer skills (MS Office Word, Excel, Power Point, etc.).
8. Requires strong interpersonal skills, coordination experience.
9. Ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
10. Flexible, willing, and “can do” attitude required.
11. Strong work ethic; diligent and professional; independent, proactive work style.
12. Requires ability to work with highly confidential information.
13. Professional and team player.

Why DHL?

DHL has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We value each other's differences while recognizing individual strength. DHL never forget that you make us who we are; We work hard to make sure a career with DHL is as satisfying and successful as it can be. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays. DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. If you would like to be considered for this elite organization, please submit your recent Resume/CV and Cover letter immediately.

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Do you enjoy working in a team environment providing proactive solutions and subject matter expertise to leaders on Health, Safety, and Environmental (HSE) related issues? Do you take an energetic and influential approach to bring challenge and perspective to processes as it relates to safety? Would you get job fulfillment by playing a pivotal role in making sure our environment is the best and safest possible workplace for our associates? Do you have a high regard for personal accountability and fully understand why technical HSE knowledge, integrity, trust, and customer focus are required qualities to display within the HSE & Operations functions? If so, DHL has the opportunity for you.

Job Description

This role manages the planning, administration, training, and enforcement of facility’s Health, Safety and Environmental (HSE) program to ensure compliance with all company policies and local, state, and federal regulations of our larger, more complex site. Identifies hazards and assesses risk to HSE, involving individuals to identify the appropriate safety controls, and provides guidance on accident prevention and occupational health to management and employees. May manage on-site Safety Supervisors.

Responsibilities

1. Promotes occupational health and safety awareness throughout assigned facility.
2. Coach’s management on their HSE responsibilities.
3. May conduct or oversee ongoing safety inspections of facilities, operations, and equipment to ensure compliance and safe working environment for associates.
4. Monitors and enforces compliance to regulatory and company requirements.
5. Manages the implementation of standard HSE support using common tools provided by the Operations Excellence HSE Team.
6. Ensures all necessary HSE Training is completed by all site associates. This includes new hire safety training and all other on-site HSE trainings required for both hourly and management associates.
7. Review and updates all Job Safety Analysis’ (JSA) for each role within assigned site.
8. Facilitates incident investigations, root cause analysis for sites and provides steps for corrective action to site management and Functional Safety Team.
9. Provides input and assist the Regional and or Campus HSE Managers with Safety Improvement Plan Implementations.
10. Assists the Regional or Campus HSE Manager with start-ups, as necessary.
11. Monitors and provides expertise and assistance on the Logics Incident Module.
12. Identifies improvement opportunities and puts forth solutions/recommendations to continually support site improvement.
13. Actively participates on assigned teams and/or projects, including site Health & Safety Committee and process improvement initiatives.
14. Develop and facilitate safety training.
15. Promotes the DHL safety culture, values and Guiding Principles.

Skills and Qualifications:

1. HND or Bachelors degree in environmental, safety, industrial hygiene or related field
2. Equivalent experience (1-3 years of direct/dedicated safety experience), required.
3. 1-3 years of safety experience (e.g., administration of site-based OSHA/DOT programs), required
4. Bachelor’s or Graduate Degree in environmental, safety, industrial hygiene or related field, preferred
5. Must display a confident demeanor always while always supporting DHL values and 4 Pillars: Motivated People, Great Service Quality, Loyal Customers, and Profitable Network.
6. Hold or working towards externally accredited safety certificate is desirable (e.g. ASP, CSP or equivalent)
7. Excellent communication and presentation skills.
8. OSHA or similar Safety Certification, preferred.
9. Occupational Health and Safety Technician (OHST) Certification or equivalent, preferredKnowledge of CCOHS and other regulatory requirements, required.
10. Strong communication and influencing capabilities.
11. Strong knowledge of relevant legislation and safety management systems.
12. Qualifications and experience in conducting incident investigations – Taproot /ICAM preferred.
13. Experience with Human Operational Performance (HOP) principles and their application.
14. Strong analytical and problem-solving skills.
15. Understanding of safety risks and control processes.
16. Competent in documentation and records management using the Microsoft Office Suite.
17. Understanding of State applicable Health, Safety & Environment and Workers’ compensation schemes (case management experience will be highly regarded).

Why DHL?

DHL has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We value each other's differences while recognizing individual strength. DHL never forget that you make us who we are; we work hard to make sure a career with DHL is as satisfying and successful as it can be. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays. DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. If you would like to be considered for this elite organization, please submit your recent Resume/CV and Cover letter immediately.

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Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? DHL Supply Chain is a world-class company, and we hire world-class people. People who aren’t afraid to work hard – in fact, people who want to work hard. Our Customer Service Managers do just that – every day, all day. They have the drive to lead, the passion for excellence, and the enthusiasm for team development that we need. They’re not just ready to face the challenges of the day – they’re psyched about it because they know they are a part of everyday life. If you’re looking for change, and you’re ready to make changes; we’re looking for you.

Job Description

This role is responsible for leading and directing all activities related to the Customer Service function of the business to ensure a customer-centric approach is maintained throughout the organization. Must ensure the achievement and maintenance of exceptional service standards, the development and implementation of cross-cutting policies for the resolution of customer queries, the management and control of customer service functions to maximize opportunities and drive growth profitability of various customer segments, as well as influencing the design of new products, procedures, solutions and systems by working closely with the different functions.

Responsibilities

1. Ensures that all strategies are aligned with the four pillars of the company (motivated people, high quality of service, loyal customers and profitable network).
2. Contributes to the Local and Regional Strategy, as well as in decision making.
3. Apply, monitor and keep updated policies and procedures, with the aim of maintaining an outstanding level of customer service.
4. Select, supervise, train, develop and evaluate staff, ensuring an adequate and well-trained workforce.
5. Develops Sales and Customer Service strategies, policies and standards within the overall context of DHL.
6. Formulates and communicates the Customer Service policies, the performance measures and the standards for the management of the Country, allowing an effective measurement of the results of sales and customer service.
7. Lead the monitoring and evaluation of customer complaints to ensure prompt and courteous attention. Give short-term and long-term suggestions to correct problems as needed.
8. Defines and establishes the communication strategy for the Customer Service area.
9. Develops the planning of the Customer Service area in the medium and long term.
10. Develop service offerings that require a unique local approach and oversee the development of appropriate solutions.
11. Comply with what is established in the programs, manuals, procedures and instructions that apply within the SST.
12. Develop and keep motivated the Customer Service team, as well as implement projects to ensure that the career line of your team is implemented and visible.
13. Determines the organization structure, roles, responsibilities, and objectives for the Customer Service functions.
14. Identifies training needs and opportunities to develop a highly qualified functional department.
15. Develop a culture of quality, service excellence (for internal customers), flexibility, and cost awareness.
16. Develop team spirit and multitasking capabilities within the team.
17. Manages the allocation of appropriate resources and the commitment of personnel for the achievement of global, regional and national objectives and goals.
18. Develop IKOs/KPIs with team members and monitor individual performance.
19. Develop and promote DHL's corporate values.

Studies, Knowledge, Skills and Experience:

1. Minimum Bachelor’s degree in Business Administration, Customer care, Sales/Marketing, Supply chain or relevant field.
2. Graduate qualification, preferably a master's degree with an emphasis in related areas such as Customer Service and Attention, Sales, Marketing.
3. Minimum experience of 5 years in similar positions in Management (preferred).
4. Advanced English level.
5. Strategic thinking and Strong analytical skills.
6. Effective communication skills / interpersonal understanding.
7. Ability to influence and negotiate at a managerial level.
8. Customer oriented.
9. Achievement oriented dynamic and initiative.
10. Excellent commercial or business acumen.
11. Knowledge of the business, market, product and process.
12. Budget management and cost control skills.
13. Strong Projects management and Presentation skills.
14. Organizational and planning skills to develop customer service policies.
15. Motivational skills and an ability to supervise and lead a team of customer service assistants.
16. A commitment to improve your customer service skills on an on-going basis.

Why DHL?

DHL has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We value each other's differences while recognizing individual strength. DHL never forget that you make us who we are; we work hard to make sure a career with DHL is as satisfying and successful as it can be. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays. DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. If you would like to be considered for this elite organization, please submit your recent Resume/CV and Cover letter immediately.

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Are you a passionate leader looking for autonomy and exciting career possibilities? Do you take an energetic and resourceful approach to problem-solving while bringing innovative ideas to life on behalf of your team and your customers? Do you enjoy coaching and developing people to do things they didn’t know were possible? Do you take an energetic and influential approach to bring challenge and perspective to a business agenda? Would you get job fulfillment by playing a pivotal role in making sure our environment is the best possible workplace for our associates? If so, DHL has the opportunity for you.

Job Description

We’re looking for top-notch General Managers to run distribution centers all over the country. We need people who thrive in a fast-paced environment, who are looking for a good challenge, and who are dedicated to creating and developing great customer relationships. You’ve got to be sharp, and you must be on your game every day… because you will be an essential part of everyday life. DHL Supply Chain is a world-class company, and we hire only world-class people. People who aren’t afraid to work hard – in fact, people who want to work hard. No matter where we are, we’re part of their team; we’re invested in their success, and our operation is fully transparent. If you're an active leader with a can-do attitude, who's passionate about doing things the right way the first time, join us – the world is waiting for you.

Responsibilities

In this General Manager role:

1. You’ll lead the customer relationship through close daily contact, taking the pulse of the relationship and making sure that the heartbeat is strong.
2. Develops, delivers, and maintains site logistics improvement programs to achieve progressive cost reductions, service improvements, people capability, and site safety improvements.
3. You’ll be held accountable for your site’s P&L – a direct result of the customer relationships you have.
4. Drives process, compliance, metrics, and reporting standardization across all sites.
5. You’ll lead managers who are well-trained, motivated, and ready to support your direction.
6. Ensures accurate and consistent reporting and metrics.
7. You’ll set the tone for your leadership team and everyone on the floor.
8. Your voice will be heard loud and clear in management circles.
9. Participate in the development and execution of the business unit's strategic business plan.
10. You’ll build a team that supports your passion for an outstanding operation.
11. Be Leading and coaching a team of people to build operational competency and capability across the business unit.
12. Builds internal relationships with stakeholders to identify opportunities, address issues, and implement solutions.
13. Develop or recruits capabilities to ensure skills are at levels for best-in-class performance.
14. Performs a lead role in managing industrial relations and operational disputes or issues.

Required Education and Experience

1. Bachelor’s degree or equivalent required.
2. Graduate qualification, preferably a master's degree in Business Management or related areas preferred.
3. Any Graduate qualification with management or Leadership experience.
4. 2-3 years’ logistics industry experience, required.
5. 5-7 years experience in supervisory/management role, required.
6. P/L, Project and Staff management skills required.
7. Inspiring leadership skills: has managed operational teams and built high-performance cultures.
8. Delivered successful strategic and tactical improvements in safety, service, people, and cost.
9. Strategic thought leader with an active, hands-on execution approach and capability to lead effective and sustainable change.
10. Strong self-motivation and initiative backed by taking accountability and delivering on commitments.
11. Exceptional planning and prioritization skills supported by strong commercial and analytical acumen.
12. A passion to solve the root cause of problems and using data and facts to drive pragmatic solutions and decisions.
13. Strong ability to build relationships internally and externally in conjunction with excellent collaboration and communication skills.
14. Advanced negotiation and influencing techniques with a high level of integrity.

Why DHL?

DHL has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We value each other's differences while recognizing individual strengths. DHL never forget that you make us who we are; we work hard to make sure a career with DHL is as satisfying and successful as it can be. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision, and life), a 401K plan, paid vacation, and holidays. DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. If you would like to be considered for this elite organization, please submit your recent Resume/CV and Cover letter immediately.

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Job Description

The purpose of this role is to assist management with financial and KPI oversight for service operations across DHL Facilities. This includes month-end close support and reporting, profit and loss analysis, balance sheet review, forecast, and budget review and reporting, Intercompany Billing, KPI Management, and involvement in ad hoc financial analysis to control expenses and aid in the improvement of financial performance. This position has daily interaction with operational sites and internal customers to provide financial support to operational sites and the overall business unit.

Responsibilities

1. Execute, review and approve remote sites month-end close.
2. Assist with the development of monthly forecasts and annual budgets for assigned sites; review site submissions and provide feedback.
3. Analyze the financial performance of assigned sites and explain significant variances in performance against budget and forecast.
4. Provide Ad-hoc analysis, cost control, and profitability analysis of an operation/service, identifying and developing opportunities to decrease costs or grow revenue or profit.
5. Assist with the training and development of site managers in financial processes.
6. Assist with completing the monthly management reporting including the trading document, corporate consolidation reporting, new business reporting, corporate commentary, etc.
7. Handle a broad range of Finance – some admin, but sometimes complex and non-routine requiring more background research, e.g. compliance, budget guidance.
8. Ensure internal controls and policies are applied appropriately.
9. Participate in ongoing decisions regarding site financial risks; provide suggestions and recommendations to Operation.
10. Collect, Control, and Report KPIs.
11. Support existing digital workflows, e.g. annual Service Level Agreement process, and contribute to further automation and digitalization opportunities.
12. Work with BI Tools for Management Reporting and Data Analytics, drive further development of BI Reports.
13. Work with different stakeholders from different functions and with different seniority, including Regional Management and Country Management Maintains financial records for compliance and audit to all agreed requirements and identifies and develops opportunities to reduce costs or grow revenue or profit.

Competencies

1. Analytical skills, especially regarding cost and profitability controlling, background in Finance / Controlling, and working with KPIs.
2. Proven Financial Planning and Accounting skills.
3. Open and positive communication style, good at building relationships; Encourages and supports open and direct communications within their team and with others, • communicating complex or difficult messages effectively.
4. Experience in working with Financials Systems, e.g. Oracle or SAP, as well as good skills in working with reporting tools, especially BI; Open to picking up new topics and developments, e.g. digitalization, data analytics, or process improvements.
5. Deal with ambiguity and stand-alone skills.
6. Executes their work independently making their own decisions when it comes to typical tasks or issues;
7. Strong accounting and financial modeling skills in a multi-divisional portfolio.
8. Handle and resolve typical, not too complex issues independently;
9. Knowledgeable in main products, services, and business processes of their key business and basic knowledge of all other divisions.
10. Build relationships. Understands customer and project sponsor interests and concerns.
11. Change management/ inspire the organization to respond positively to changes.
12. A project planning to ensure smooth operational delivery.

Qualifications

1. HND Or Relevant University Degree in Finance, Accounting required (Minimum HND/Bachelor’s Degree in Accounting/Finance/Economics).
2. Graduate qualification, MBA and/or CPA/CA preferred.
3. 5+ years of business finance or other relevant experience.
4. 2-5 years of experience in FP&A and/or Business Controlling and/or Accounting.
5. Strong ability to Communicate efficiently {both oral and written} in the English language to all DHL stakeholders.

Why DHL?

DHL has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We value each other's differences while recognizing individual strengths. DHL never forget that you make us who we are; we work hard to make sure a career with DHL is as satisfying and successful as it can be. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision, and life), a 401K plan, paid vacation, and holidays. DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. If you would like to be considered for this elite organization, please submit your recent Resume/CV and Cover letter immediately.