Job Vacancies at DIB Bank Kenya Limited (DIBBKE)

Job Purpose

• This role is responsible for supporting the bank’s ability to anticipate, prepare, respond and recover from disruptive events, ensuring compliance with regulatory expectations. The role holder will oversee the development, implementation and continuous improvement of operational resilience strategies.

Key Responsibilities

• Establish and maintain BCP policy and processes, keep up to date with regulations and guidelines specific to business continuity management, and recommend improvements and updates to policies, standards, and procedures.
• Risk Assessment: Conduct thorough risk assessments to identify potential threats and vulnerabilities to the organization’s operations, systems, and infrastructure.
• Collaborate with cross-functional teams to ensure the development and testing of business continuity and disaster recovery plans for critical business functions and systems and updated based on evolving risks and business needs Business Impact Analysis (BIA) Coordinator:
• Coordinating the business impact analysis process within the bank to identify critical business functions, assess the potential impact of disruptions, and help in determining the necessary steps to maintain business continuity and minimize risks. Crisis Management and Incident Response:
• Support with managing risk events and incidents, coordinating response efforts to minimize operational disruption.
• Third-Party Risk Management: Support the business in recommending appropriate resilience and continuity frameworks for managing third-party relationships.
• Design training programs to promote business continuity awareness, ensure compliance, and report regularly on program status and improvements.
• Management Reporting: Provide regular reports to senior management, BCMP Team, CMT, and the board on the state of operational resilience, risks, incidents, and the effectiveness of continuity plans.
• Continuous Improvement: Identify areas for improvement in operational resilience practices, leveraging lessons learned from testing, incidents, and risk assessments to enhance the bank’s preparedness. Documentation and Communication:
• Ensure all documentation related to resilience and continuity, including self-assessment, policies, procedures, and plans, is current, accurate, and effectively communicated to relevant stakeholders. Ensure alignment and integration of business continuity management (BCM) across all business units.

Job Specification

Education 

• Bachelor’s degree in computer science, Information Systems, Business Administration, or related field
• A professional certification in MBCI/CBCP/ BCI-MBCI, DRII-CFCP, ISO 22301, CBCM, EC-Council Disaster Recovery Professional (EDRP)

Training / Skills 

• Operational Risk Management
• Business Continuity Management
• Information Technology

Work Experience

• Minimum of five (5) years’ Business Continuity & Disaster Recovery experience, four (4) of which should be in Risk Management

Competencies  

• Engage the Customer
• Act with Ownership
•  Empower to Decide
• Maintain Transparency & Communicate to Share
• Share Knowledge & Work as one

go to method of application »

Job Purpose

To lead the design, implementation, and evaluation of learning and development strategies, wellness initiatives, and employee engagement programmes that enhance staff capability, performance, and overall wellbeing in alignment with the DIB Kenya strategic objectives. He/she will manage all activities related to these functions and manages all communication, sensitization, and monitoring of the process to ensure its effectiveness and relevance to the business needs.

Key Responsibilities

Learning and Development

• Develop and implement the annual learning and development strategy in alignment with the Bank’s strategic goals and regulatory requirements
• Oversee the Bank’s Knowledge and Learning Management System (KLMS), promote digital learning adoption and develop content to enable publication on the KLMS
• Oversee the design, development, and delivery of training programmes (in-house and outsourced) to address identified skill gaps.
• Monitor the implementation of approved training programs and budget.
• Design tools and templates for measuring the effectiveness of all training programs.
• Coordinate all training-related activities in line with approved and best-in-class standards.
• Ensuring that programs are implemented in line with the resources committed.
• Provision of monthly training reports showing the effectiveness of implemented training programs and proffering suggestions for improvement.
• Conduct regular training needs analysis in collaboration with business units to identify skill gaps and recommend learning solutions.
• Partner and maintain relationships with accredited institutions, training providers, and regulators (e.g. CBK, KBA, NITA) to ensure compliance and relevance of learning content.
• Monitor training effectiveness and maintain robust reporting systems including ROI analysis and compliance tracking.
• Build and promote a learning culture within the Bank to achieve a significant uptake of courses from the Bank’s E-learning platform
• Monitor the quality standards and performance metrics for all trainings
• Coordinate staff team building and engagement activities that promotes a positive workplace culture

Wellness & Employee Engagement

• Design and implement employee wellness programmes addressing physical, mental, financial, and emotional wellbeing.
• Lead wellness awareness campaigns, staff clinics, and Employee Assistance Programs (EAP).
• Manage partnerships with medical providers, counsellors, fitness partners, and wellness consultants.
• Track and report on wellness metrics, including absenteeism, stress levels, and medical utilisation trends.
• Drive staff engagement initiatives such as wellness days, recognition programmes, and pulse surveys.
• Staff Wellness; Coordinate all Staff Wellness issues in liaison with the Bank Medical Administrators. This will include tackling the entire staff wheel of life- Physical, psycho-social, Financial and Spiritual Wellbeing, Medical talks, Counselling services, support to staff with medical challenges, monitoring of sick offs, Team buildings among others

Leadership & Stakeholder Management

• Coach and support line managers in developing staff capabilities and embedding a learning culture.
• Engage key stakeholders to foster a culture of continuous improvement, personal development, and wellbeing.
• Prepare and present regular learning reports and updates to senior management and relevant stakeholder
• Support the development and enhancement of relevant leadership and development interventions, programs, events, products, and guidance.

High Level of Judgement is required in the:

• Creativity and incisiveness to identify training needs analysis, outline and carry out the necessary action plans to ensure effective implementation of training strategies.
• The ability to manage relationships across the Bank requires strong influencing skills and the Bank’s culture understanding.
• Achieving & maintaining the position of a robust learning culture across the Bank.

Complexity arises from the:

Rapid changes being made in the technological environment, (E – learning), legislative amendments on Labor laws, and procedures in the banking industry.

Job Requirements

Education

Bachelor’s degree in human resource management, Psychology or a related field from a recognized university.

Training / Skills

• A Postgraduate Diploma in HR or CHRP,
• Certified professionals in Learning and Performance (CPLP) credential or Occupational Wellness is an added advantage is a plus.
• Must be a member of HR professional body
• Strong interpersonal skills
• Excellent verbal and written communication skills.
• Proficiency in use of MS office tools
• Proficient in digital learning platforms and HRIS systems
• Excellent facilitation, presentation, and communication skills
• Data-driven approach with strong analytical and reporting skills

Work Experience

• Minimum of 6 years’ progressive experience in learning and development and/or wellness, with at least 3 years in a managerial role.
• Experience in the banking or financial services sector is highly preferred.
• Experience with group reporting structure is an added advantage
• Strong knowledge of Kenyan labour laws, workplace health regulations, and industry best practices.
• Well versed with the knowledge of various banks’ products and services

Competencies

• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training & development
• Coaching and mentoring
• Strategic thinking and planning skills
• Strong interpersonal and stakeholder management abilities
• High integrity and commitment to confidentiality
• Passion for employee growth and wellbeing

go to method of application »

Job Purpose

To develop and implement the Bank’s performance management, rewards and recognition strategies and policies that attract, retain, and motivate talent, while ensuring alignment to business goals, regulatory compliance, and market competitiveness.

Key Responsibilities

Performance Management

• Lead the design, implementation, and continuous improvement of the performance management framework across the Bank.
• Coordinate the annual performance management cycle including goal setting, mid-year reviews, and year-end evaluations.
• Manage and coordinate organization-wide efforts to ensure that performance management and performance improvement programs are developed and managed using a data-driven approach that sets priorities for improvements in line with on-going strategic imperatives.
• Contribute to the design, implementation and management of effective leadership and employee development and talent management initiatives to address performance gaps related to capacity/knowledge gaps among staff and overall talent sourcing, management, and mobility programs.
• Provide training and support to line managers and staff on performance management improvement plan PIP goals are achieved.
• Create a high-performance culture through effective goal setting, performance reviews, and pay-for-performance initiatives.
• Ensure consistency, fairness, and transparency in performance ratings and feedback.
• Analyse performance data and generate insights to inform talent development, succession planning, and rewards decisions.
• Put in place organization wide programs to enhance a high-performance culture
• Implementing a process for tracking progression from goal setting, mid-year reviews and end of year evaluations to support individual, team and organizational performance.
• Ensure targeted communication and capacity building programs in the performance management process to enable managers to effectively evaluate and measure individual and team performance and to optimize performance and productivity.
• Conduct periodic salary and compensation surveys to ensure the Bank’ remuneration packages always remain competitive and aligned with the market and industry standards.

Compensation and Benefits

• Develop and manage competitive compensation and benefits structures, including base pay, variable pay, incentives, and allowances.
• Conduct regular benchmarking and salary surveys in collaboration with various survey partners to ensure alignment with market trends, especially within the Kenyan banking sector.
• Administer the Bank’s salary review process, bonus payouts, and job grading systems.
• Review and ensure compliance with internal policies, CBK guidelines, and statutory requirements related to pay and benefits.
• Work with Finance and senior management to forecast and manage the remuneration budget.
• Spearhead the job evaluation exercise across the Bank to establish a fair and transparent compensation and design competitive salary structures.

Rewards Strategy and Recognition

• Develop and implement total rewards strategies and policies that support employee engagement and performance.
• Drive reward-based recognition programmes that reinforce organisational values and supports a high performance within the Bank.
• Advise leadership on reward-related matters including retention strategies, executive compensation, and reward risks.
• Regularly review the reward policy to ensure alignment with the Bank’s strategic objectives
• In liaison with the head of HR, contribute to the design, implementation, and management of effective Recognition Programs to reward staff contributions

Governance and Reporting

• Prepare management and regulatory reports as required (e.g., CBK).
• Ensure compliance with tax laws, labour laws, and financial regulations relating to compensation and benefits.
• Maintain accurate and secure records of compensation decisions and performance outcomes.

Job Requirements:

High Level of Judgement is required in the:

• Creativity and incisiveness to identify gaps in the rewards and compensation systems
• The ability to manage relationships across the Bank requires strong influencing skills and the Bank’s culture understanding.
• Achieving & maintaining the position of a high-performance culture across the Bank.

Complexity arises from the:

• Rapid changes being and amendments on tax and Labor laws, and procedures in the banking industry.

Education

• Bachelor’s degree in human resources, Business Administration, Finance, or a related field.
• Professional certification in HR, Compensation, or Reward Management (e.g. CIPD, GRP, CHRP-K) is an added advantage

Work Experience

• Minimum of 6–8 years’ experience in HR with at least 3 years in performance and rewards management, preferably within the banking or financial services sector
• Knowledge of Kenyan labour laws, compensation structures, and CBK regulations is essential.

Competencies

• Strong analytical and data interpretation skills
• Solid understanding of performance and reward frameworks
• Excellent stakeholder management and communication skills
• High integrity, confidentiality, and professionalism
• Proficiency in HRIS and data analysis tools (Excel, Power BI, SAP, etc.)
• Strategic thinking with strong attention to detail

go to method of application »

Job Purpose

• The role holder will be responsible for ensuring compliance with the regulatory guidelines on the Capital Management, ICAAP and Stress Testing. This role will also cover assessment of capital requirement on quarterly basis and measuring all the financial risks of the Bank and prepare RIMC and BRIT presentations.

Key Responsibilities

• Prepare capital planning as per the internal projections and planning and monitoring this under baseline and stress scenarios Coordinate with stakeholders for the implementation/reporting of Pillar Il as per best practices (including economic forecasting and stress testing). Liaise with external stakeholders for Basel reporting and keep up to date with the latest guidelines from regulators and auditors.
• Coordinate with auditors, consultants and regulators related to Basel reporting. Prepare reports for senior management detailing capital ratios and other risk areas as per the internal reporting requirements.
• Monitoring Of capital risk limits against internal and regulatory limits.
• Communicate and engage with Finance Department, IT, RMD and other stakeholders to streamline the data processing, reporting and preparing for internal and regulatory reporting.
• Develop and perform Scenarios and stress tests for Capital and provision management at group level.
• Develop understanding on Islamic products and regulations.
• Develop model required for executing ICAAP and stress testing.
• Review team performance and deliverables in line with the approved KPl’s to ensure meeting desired objectives
• Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation.
• Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAS of the department

Job Specification

• Education    Bachelor’s Degree in BCom Finance, Accounting or Actuarial Science

Training / Skills    

• Risk Management Credit Risk Management Enterprise Risk Assessment (EWRA) Reputational Risk Management Risk Policy design and development Analytical Ability
• Governance and Risk Quality Assurance Management Internal Capital Adequacy Assessment Process (ICAAP) and Reporting
• Operational Risk Management
• Work Experience    Minimum 7 -8 Years of which 4 should be in a managerial role

Competencies    

• Think & Act Customer
• Business & Strategic Acumen
• Ownership & Accountability
• Digital Mindset
• Change & Innovation Agility
• Plan & Execute to Excel
• Develop Self & Nurture Teams
• Forster Synergy
• Interpersonal Effectiveness

go to method of application »

Job Purpose

To lead and manage risk-based internal audits of the bank’s Shared Services functions including Central Clearing, Funds Transfer, Card and Digital Banking Operations, Reconciliations, Administration, Branches, HR & Compliance. The role aims to provide independent assurance on the effectiveness of internal controls, risk management, compliance, and governance processes within these critical operational areas, thereby supporting the bank’s risk mitigation, regulatory adherence, and operational efficiency objectives

Key Responsibilities

• Assist HOD in preparing a comprehensive, long-range Audit Plan covering all the Audit activities, prioritizing the audit assignments based on a risk assessment, and scheduling follow-up activities, effectively and efficiently. Performs a survey of functions and activities in shared services to determine and understand the nature of operations across Shared Services activities. Develop and execute comprehensive audit plans for Shared Services functions based on risk assessments and audit universe.
• Lead audits on processes about Central Clearing, Funds Transfer, Card and Digital Banking Operations, Centralized Account Opening, Reconciliation function, Administration Department, Branch Operations & Compliance function. Evaluate the design and operational efficiency and effectiveness of internal controls and risk management practices, identify control gaps and potential risks across Shared Services activities; provide practical and actionable audit recommendations to management.
• Assess compliance with regulatory requirements (e.g., Central Bank of Kenya guidelines), internal policies, industry best practices and contractual obligations relevant to shared services.
• Oversee preparation, review, and presentation of clear, concise, and insightful audit reports to senior management and the Audit Committee.
• Collaborate with Shared Services and other support function teams to understand processes, identify vulnerabilities, emerging risks, and control improvements, develop mitigation strategies, and implement corrective action plans. Manage audit assignments to ensure that professional standards are maintained, and all assigned audit steps are executed within the approved time budget.
• Review the work performed to ensure the audit objectives are achieved, including completeness of the audit documentation as per the IA methodology.
• Lead, coach, and develop audit team members assigned to shared services audits to enhance their competencies and productivity.
• Assist the Head of Internal Audit with the coordination of external audits and regulatory inspections related to Shared Services & Compliance.
• Participate in special investigations, ad hoc projects, and support broader internal audit initiatives as needed.
• Provide input for the revision of audit programs/review approach to achieve specific objectives in a more effective/efficient manner.
• Monitor implementation and follow-up on audit findings to ensure timely and effective remediation/implementation of corrective actions taken to mitigate the risks.
• Cultivate a culture of learning and development; Seek coaching and mentoring from supervisors to enhance skills and capabilities.
• Stay current with industry best practices, regulatory developments, and technological advances affecting shared services and internal auditing within the banking sector and advise management promptly.
• Communicate complex technical audit concepts in a clear and concise manner to non-technical stakeholders.
• Leverage technology solutions and foster innovation to enhance the Internal Audit Department’s efficiency and effectiveness.
• Perform work in accordance with the charter, which is consistent with the Internal Audit Charter, which is consistent with the Global Internal Audit Standards (GIAS).

Job Specification

• Education    Bachelor’s degree in accounting, Finance, Business Administration, or a related field Professional certifications such as CPA (K), CIA, CISA, or equivalent are highly preferred.

Training / Skills    

• Excellent analytical, report writing, and presentation skills. Proficiency in audit management software and data analytics tools is an advantage

Work Experience

• Minimum 6 – 8 Years of auditing in an Internal Audit function in a bank or financial services, with at least 3 years in a supervisory or managerial role. Demonstrable experience auditing shared services or back-office banking functions, including payment systems, digital banking, and operational risk controls.

Competencies    

• Behavioural: Think & Act Customer, Business & Strategic Acumen, Ownership & Accountability, Change & Innovation Agility, Proactive and collaborative and a Digital Mindset. Core technical (knowledge and skills): Sharia Principles –Basic Knowledge of banking regulations, internal controls frameworks, operational risk management, and compliance requirements- Advanced Audit Planning & Reporting- Advanced Governance and Audit Quality Assurance Management – Advanced Knowledge of Banking Products, Services and Operations – Advanced