Job Vacancies at Janta Kenya

Key Responsibilities
Front Desk & Customer Service

• Welcome and assist parents, students, and visitors in a professional and friendly manner.
• Answer and direct phone calls, emails, and general inquiries.
• Provide information about classes, schedules, programs, and academy services.
• Handle client registrations and maintain accurate student records.

Administrative Support

• Maintain organized filing systems for both physical and digital records.
• Prepare and manage correspondence, reports, and basic documentation.
• Assist in scheduling classes, meetings, and events.
• Support management with general administrative tasks.

Payments & Records

• Receive and record payments for classes, memberships, and other services.
• Issue receipts and maintain payment records.
• Assist with invoicing and tracking of outstanding payments when required.

Operations Support

• Ensure the reception area and office space remain organized and presentable.
• Coordinate with coaches and staff regarding schedules and student attendance.
• Support event planning, competitions, and academy activities.

Qualifications & Skills

• Diploma or Certificate in Business Administration, Office Administration, or a related field.
• Previous experience in reception, customer service, or administrative roles is an added advantage.
• Strong communication and interpersonal skills.
• Good organizational and time management abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and work in a fast-paced environment.

Personal Attributes

• Friendly, professional, and approachable personality.
• Strong attention to detail and confidentiality.
• Reliable and punctual.
• Passion for working in a family-friendly or sports environment.

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MAIN RESPONSIBILITIES

• Responsible for the verification of information provided by applicant for credit.
• Establishes the true nature and depth of the relationship between a seller and a buyer.
• Collects relevant information through reliable sources to determine credit worthiness of applicants.
• Examine public records to uncover bankruptcies, liens, arrest records, or unpaid taxes of applicants.
• Undertakes personal visits to confirm residential and business addresses
• Interviews individuals and business owners via phone calls and visit.
• Undertakes research and collects information on social behavior and credit report of individuals.
• Review amount of credit that can be extended based on findings of the verification exercise.
• Investigate business establishments applying for credit.
• Provide reasons for why credit was declined.
• Due diligence new seller accounts including establishing legitimacy of company statutory documents.
• Actively work to maintain and improve portfolio quality and prevent loss.
• Stays abreast of legal and regulatory changes and industry trends.
• Any other duty assigned by your immediate supervisor.

Academic & Professional Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Formal credit training is an added advantage.
• Strong set of ownership for every deliverable.
• Experience in conducting investigations or field verifications, undertaking records review, audits, or related work in a financial institution.