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  • Posted: Dec 21, 2020
    Deadline: Jan 5, 2021
  • Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Marie Stopes International as an organisation lobbies in favour of access to abortion, and provides a variety of sexual and reproductive healthcare services including advice, vasectomies, and aborti...
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    Channel Operations Assistant

    Reporting to the Channel Lead and supporting Centre Managers, the purpose of this role is to ensure effective administrative and financial oversight of all channel activities with a specific focus on: effective management of stock, accuracy of records, appropriate documentation of all financial transactions and reconciliations, and administrative facilitation & reporting. He/she is responsible for developing, monitoring and implementing effective systems that enable efficient use of resources in accordance with organization’s policies and the respective donor policies/guidelines. The role will support functions necessary for the day to day operations of the Channel Lead, ensuring support requests are addressed in a timely manner.

    The Operations Assistant will use his or her excellent knowledge of programme and commercial operations and is expected to be pro-active in resolving challenges in a bid to ensure effective use of resources and compliance. He/she will sustain collaborative relationships with Channel Lead, Centre teams and other MSK team members to drive value for money and ensure effective coordination of channel operational activities. The Operations Assistant is expected to participate in the Centre’s review meetings and provide logistical support to Channel Lead and team members’ activities.


    • Degree in Business Management /Administration or related discipline
    • Conversant with latest technologies in procurement system & electronic health records & financial reporting


    • Proven experience providing excellent administrative support in a fast-paced business environment/Non-governmental organization.
    • Sound knowledge of Microsoft Office applications including MS Excel, Word and PowerPoint required.
    • Strong verbal and written communication skills.
    • Attention to details; ability to spot inconsistencies in reports and data.
    • Experience editing written communication.
    • Ability to work well with others in team environments, build consensus and drive change.
    • Ability to work in deadline driven environment with competing priorities.
    • Ability to effectively present information and respond appropriately to questions from team members.
    • Highly organized and able to multi-task

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    Programmes & Operations Director

    Under supervision from the Country Director, the Programmes and Operations Director will contribute to the organizational strategic planning, coordination, and implementation of the business plan. S/he is responsible for the overall results, reporting and management of the relevant donor-funded programmes, ensuring that strategy is effectively implemented and informed by evidence as well as new business development.

    MSK runs both donor led projects and channels, such as Outreach and Public Sector Support, but it also runs not-for profit, yet income generating clinics and hospitals that need to run as commercially sustained businesses. The Programmes and Operations Director is ultimately responsible for the financial sustainability of the MSK channels.

    As a member of the Country Management Team, the position holder provides leadership, guidance, technical support and capacity building to the Operations and Programme teams, whilst ensuring adherence to all MSI standard policies and best practices.

    The primary responsibility of this role is to further MSK’s Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE

    It is a role requirement that the jobholder must fully comply with, promote and live MSK CORE VALUES.

    Full Job Description


    • Master’s Degree in Business Management or Public Health or other related and relevant discipline, experience may be taken in lieu of qualifications
    • Knowledge of Operations, Commercial and Financial Management
    • Fluent in English both oral and written

    Skills and Experience:

    • Minimum of 5years of experience in Senior Management role, managing country-wide operations either in the private or INGO sector.Proven experience in strategy, operational delivery, project management, innovation, successful introduction of new services/activities, and increasing financial performance.
    • Significant experience managing multi-tiered management structures with evidence of increased performance/sustainability
    • Solid experience in experience developing partnerships across a range of stakeholders (public/private) to drive increased performance
    • Able to develop and articulate a clear strategic vision with robust operational delivery plans to the role
    • Negotiation, influencing and conflict management skills
    • Good interpersonal and soft skills with proven ability to ‘sell’ ideas, concepts with
    • Strong written, reading and spoken English Language skills
    • ICT proficient
    • Pro Choice

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    Executive Assistant to Country Director/Admin Officer

    Marie Stopes has a vacancy of Executive Assistant to Country Director. Reporting to the Country Director, this role provides vital support in the Country Director’s office. The job holder provides comprehensive administrative, logistical, communication and technical support to the Country Director and Country Management Team (CMT).


    • Bachelor’s Degree in Business Administration, Social Sciences, Human Resources or related field
    • Masters Degree will be an added advantage

    Skills and Experience:

    • At least 5years’ experience in a similar administrative role
    • Knowledge of project work
    • Excellent interpersonal/communication skills –both oral and written
    • Excellent analytical and organizational skills
    • Proven ability to interpret verbal, written and numerical data
    • Proven ability to “sell” ideas and concepts
    • Negotiation skills
    • Content design skills

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    Health Financing Officer

    The Health Financing Officer -will be responsible for corporate business growth of centres with a critical focus on Private Medical Insurance Providers & NHIF, learning Institutions, SMEs and Corporate Organizations. The post holder will develop, grow and manage these income streams.

    The post holder must be able to identify and seek opportunities to expand the insurance and corporate business base through harnessing the current clients and enrolling new ones. The post holder will be the client liaison person, seeking to improve repeat visits and assuring client satisfaction and referral.

    The Health Financing Officer should be able to sustain close and collaborative relationships with other MSK departments to leverage opportunities that drive business. This function will entail aspects of Business & Market analysis, New business development, Relationship Management, Business remodeling with the incorporation of innovations.

    The Health Financing Officer shall be responsible for credit management for all the centres channel corporate Business.

    The poster holder will be required to have at least 3 years of experience in Corporate/Health Insurance Sales and Marketing especially in a service industry, most preferably clinical business and should have good managerial skills and experience. The post involves extensive national travel.

    The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individuals’ right to: CHILDREN BY CHOICE NOT CHANCE

    Education and Experience

    • University degree in Health Systems Management, Business Administration or related discipline
    • At least 3 years’ experience in sales and corporate relationship management with a reputable health organization.
    • Knowledge of Health Marketing and medical service trends in the country.
    • Knowledge of Clinical Health Services Family planning, corporate engagement and Marketing an added advantage.
    • Previous experience working in health service provision especially Family planning, maternal child health or community health areas an added advantage.

    Knowledge, Skills, and abilities

    • Sound knowledge of Microsoft Office application including MS Excel, Power point and internet is mandatory
    • Proven excellent technical oral, written,abilities; ability to present and write influentially for multiple audiences
    • Ability to work well with others in team environments, build consensus and drive change.
    • Must be able to satisfy stakeholders
    • Should be able to work in deadline driven/ results-oriented environments
    • Strong people management skills
    • Able to think strategically and a good planner
    • Able to manage and motivate teams to achieve targets and to achieve organizational change
    • Possess leadership personality and able to take on and solve problems quickly and efficiently

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    Permanent Method Provider

    Reporting to the Channel Lead Outreach, the Permanent Method Provider is responsible for the delivery of the permanent methods strategy within Marie Stopes Kenya Outreach (FPO) and selected Marie Stopes Kenya (MSK) Centres. FPO teams deliver high quality family planning including permanent methods to the poorest,marginalized and hardest to reach areas of Kenya, and deliver the majority of MSK’s health impact.

    The post holder will directly be responsible for the permanent methods delivery from selected teams. He/she will be responsible for increasing accountability in terms of mitigating fraud, increasing the productivity and quality of care of the permanent services. He/she will be closely supported by other teams across MSK and monitored routinely by the channel lead on the progress made.

    The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE


    • Degree in Medicine or a Diploma in Clinical Medicine& a Higher Diploma in Reproductive Health
    • Registered and licensed by relevant regulatory body.
    • A Qualification Project cycle management is desirable

    Skills and attitude:

    • Experience in provision of permanent methods for over 2 years
    • Experience in improving clinical quality through supportive supervision and mentorship
    • Experience in dynamic, fast paced problem solving and turning around teams with challenges
    • Experience as a line manager including performance management is desirable
    • Experience in reproductive health programming is desirable
    • Strong IT skills including Microsoft Office package
    • Analytical ability and a creative thinker
    • Fluency in both written and spoken English with exceptional writing and presentation skills
    • Team player, confident and resilient personality
    • Ability to manage a very heavy and fluctuating work load.

    Method of Application

    Suitable and qualified candidates should email one document combining an application letter and CV to [email protected] on or before 5th January 2021. The subject of the email should read Channel Operations Assistant. Do not attach certificates and testimonials. Marie Stopes Kenya is an equal opportunity employer with zero tolerance to fraud and bribery. The successful candidate must adhere to MSK’s safeguarding policies.Only shortlisted candidates will be contacted.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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