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  • Posted: May 10, 2023
    Deadline: Not specified
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    The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
    Read more about this company

     

    Relationship Manager

    Job Purpose Statement

    • Manage a portfolio of corporate customers; serve as their primary point of contact and financial advisor as well as prospect and acquire new corporate customers to grow the Bank’s revenue and share of wallet for the assigned industry in line with the Bank’s strategy.
    • Apply experience in corporate relationship management to develop and implement account plans for the existing portfolio within the assigned industry target market, recommend, structure and sell solutions that address the customers’ needs, with the support from the solution/product teams in order to meet assigned goals and target.
    • Customer acquisition, satisfaction, growth and retention are critical to succeed in this role.
    • Collaborate with the Client Service team to ensure fulfilment of all deliverables.
    • Actively coach Client Service Managers in aid of their achievement of performance targets. 

    Ideal Job Specifications
    Academic
    :

    • Bachelor’s degree from a recognized accredited university.

    Professional:

    • At least 5 years’ experience in Commercial Banking, 3 of which should have been in an assistant management capacity in a similar sized organisation.

    Desired work experience:

    • Proven track record of consistently achieving a portfolio’s financial growth.
    • Experience in products, bank operations and customer experience is highly desirable.
    • Knowledge of the local banking industry, banking products, banking services and banking regulations. Sound working knowledge and understanding of general Commercial Banking regulations and practices. 

    Closing on: May 15, 2023

    go to method of application »

    Assistant Relationship Manager

    Job Purpose Statement

    • The role holder is required to achieve customer growth and retention management for a specific portfolio through collaborative account plan management with the Relationship Management teams and other stakeholders in the organisation.
    • They shall serve as the voice of customer within the Bank, ensuring that all promises made to the customer through the relationship management teams are fulfilled.
    • The role holder shall manage the sector’s operational duties, customer queries and arising complaints to closure by closely coordinating interactions between customers and internal stakeholders. They shall be held responsible for achieving process improvement and change management within the corporate banking department.
    • Proactively engage with internal support teams to ensure customer fulfilment while ensuring strict adherence with all policy requirements including proper documentation, routine portfolio monitoring, controls and exemptions management (compliance with credit, AML/KYC requirements).
    • The role holder will be required to provide active administrative support to the sector head. They will assist RMs with cheque refers, excess requests and credit applications by spreading the financials for further analysis by the RM.
    • Relevant experience in the specific sector will be an added advantage.

    Job Specifications
    Academic:

    • Bachelor’s degree from a recognized accredited university.

    Professional:

    • At least 3 years’ experience in an assistant management capacity in a similar sized organisation.

    Desired work experience:

    •  Proven track record of consistently achieving a portfolio’s financial growth.
    •  Experience in products, bank operations and customer experience is highly desirable.
    •  Knowledge of the local banking industry, banking products, banking services and banking regulations. Sound working knowledge and understanding of general Commercial Banking regulations and practices.

    Budget/ Accountability:

    •  Drive customer fulfilment for the sector.
    •  Provide operational support and adhere to operational control guidelines
    •  Provide reports and data on KPIs, portfolio health, customer experience surveys etc
    •  Spread financials for credit applications and manage cheques/customer payments processing  

    Closing on: May 15, 2023

    go to method of application »

    Head of Business Development

    Job Purpose Statement

    • Overall responsible for the Sales, Distribution and Marketing in the Bancassurance business through the development and execution of the agency’s strategy for business growth. The role drives synergy with other business heads for Bancassurance support and broader organizational strategic planning to ensure competitive positioning of the bank in its target markets.

    Job Specifications

    • Academic: A Bachelor’s degree any Business related field.

    Professional:

    • Diploma in Insurance or its equivalent

    Desired work experience:

    • 10 years in insurance field and 5 years in Management.

    Closing on: May 19, 2023

    Method of Application

    Use the link(s) below to apply on company website.

     

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