Job Vacancies at Old Mutual Group

Introduction...

Reporting to Assistant Underwriting Manager, the job holder will assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and timely service.
Minimum Requirements...

Skill Competencies, Qualifications and experience:

• 1st Degree, ACII
• 5 years
• Product Knowledge and functions of the various departments.

Job Specification...

Principal Accountabilities.

• Determine acceptability of risks, recommend risk surveys, monitor and review terms of accounts assigned
• Supervise, train and mentor staff on technical matters to ensure their skills are sharpened
• Check and sign underwriting document to authenticate it
• Prepare and follow up renewal notices to ensure retention
• Requisition for premium refund to facilitate issue of cheque
• Ensure that premiums are paid in respect of accounts managed
• Maintain effective business relationships to ensure effective delivery of service
• Monitor service standards within the section to ensure high quality customer service is delivered.

Key Result Areas

• Preparation of quotations and follow-up
• Preparation of documents – policies, endorsements, certificates within standards of service
• Renewal notices and renewal terms including renewal follow-up
• Review of performance of accounts/brokers to ensure overall performance is at below 45%
• Broker visits
• Maintenance and accounting for accountable documents
• Signing of documents within authority levels
• Liaise with claims and credit control to monitor account performance premium payment
• Marketing company products and service to brokers
• Completion of reinsurance cards for large risks
• Ensure the QOP standards are upheld in the department and report any issues to the quality council
• Ensure payment requisitions are processed immediately when presented to me by my colleagues
• Ensure quotations, including those done by Assistant underwriters are competitive
• Ensure all other users of EDMS are assisted anytime they have any problem regarding the system.

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Introduction

Reporting to Assistant Manager - Customer Service the job holder will optimally carry out business processing in the department and ensure that customer standards are met.

Minimum Requirements

Qualifications:

• Any Business Degree
• Entry Level

Experience:

• One year in Insurance Industry
• Product knowledge and functions of the various departments

Job Specification...

• Ensure completeness of insurance documentations-KYC
• Prepare Renewal lists and process renewal notices
• Premiums Processing
• Process underwriting documentations
• Prepare policy documents/ contracts
• Respond to inter departmental queries and complaints in a timely manner
• Assist in credit control by ensuring no unpaid business is not booked
• Membership Management- Deletions, additions, member lists, deactivation letters etc.
• Preparation of Medical cards, activation, deactivation, issuance etc.
• New medical scheme set ups- completion of contract files, payments, member lists etc.
• Keep motor certificates allocated safely and make monthly declarations of usage
• Preparation and issuance of motor certificates and yellow cards for fleets
• Tracking Bonds