Job Vacancies at SBM Bank

Job Summary 

The job holder is responsible for developing and executing companywide brand strategy and driving brand campaigns to ensure growth in the Bank’s brand equity and public image and positive perception. The job holder will also drive the growth of the SBM Bank brand and achieve favorable brand equity and also act as the brand custodian and holder of Bank’s brand manual.

Key Responsibilities 

• Develop and oversee the execution of plans aimed at the Banks’ brand activation, brand positioning and brand
• Provide support on the Bank’s marketing plans to ensure they are aligned with brand strategy and leverage customer insight data to refine brand management, enrich customer experience and identify brand-building
• Create, manage and monitor brand assets that build brand resonance, increase brand engagement, brand consideration and brand relevance in our category.
• Maintain overall responsibility for content management and ensure brand and messaging is consistent across all communication channels and external customers.
• Provide design and direction for collateral, web, product packaging, and other visual communications media for the Bank.
• Build, structure and add value to the briefs received from various quarters to deliver customer centric
• Deliver on media briefs and assist in finding the correct GTM channels for communication per campaigns
• Ensure that tracking numbers and evaluating the ROI after each project to assess performance of the
• Develop Go-To-Market plans for nationwide brand/thematic marketing initiatives through targeted and broad integrated Marketing Communication.
• Manage and maintain the overall look and feel of brand assets including facia’s, signages, merchandise, corporate gifts amongst others
• Manage agency relationships to drive efficiency in the delivery of common tasks as well as cross functional campaign elements.
• Manage and monitor budgets per campaign to ensure it is within the marketing spend
• Grow the bank's brand equity through strategic brand partnerships and
• Assume responsibility for enhancing and maintaining Bank’s corporate website and other
• Make decisions relative to the selection, promotion, utilization, retention and compensation of the brand unit.

Key Relationships

Direct Reports to this Position

• Content and Brand Lead
• Customers of this Position
• Business Development teams
• Executive Management
• Strategy & Analytics teams
• Finance & Procurement teams
• Customer Experience
• Bank Customers Vendors

Knowledge; Skills and Experience required for this Role

• Bachelors’ degree in Marketing/Sales, Advertising, Communications, Business/Commerce or a related field
• CIM Qualification / MSK qualification / Marketing related MOOC or bootcamp
• Member of the Chartered Institute of Marketing or Marketing Society of Kenya
• 8 years overall experience and out of which at least two (2) years should be at supervisory level

Competencies Required for this Role

• Demonstrate high levels of
• Decision
• Ability to interpret long term plans, programs and budgets developed at senior management
• Interpersonal and leadership
• Ability to communicate both inside and outside the organization, formal
• Interpersonal and leadership
• Business/Financial Acumen, Business Savvy,
• Ability to develop plans, programs, SOPS, and coordination of
• Analytical Skills

go to method of application »

Job Purpose:

Reporting to Senior Relationship Manager Corporate Banking, the role involves offering support to the Business Development Team in Corporate Banking in Pwani region largely as a Corporate Analyst. The main duties of this role shall include preparation of credit proposals, credit analysis and monitoring of the assigned portfolio, liaising with clients and other departments on documentation and supporting on the growth of corporate banking business including growth of liabilities, assets and non-funded income.

Key responsibilities:

Processing

• Appraise /Process Credit Applications & make necessary recommendations with the goal of ensuring that the Bank maintains a good quality asset book and is able to minimize credit risk through timely and high-quality credit proposals.
• Support the Senior Corporate Relationship Manager to ensure an efficient turnaround time for all customer facilities and enquiries. The goal is to ensure that the Corporate Clients receive superlative service.
• Daily monitoring of accounts to ensure operations within the approved limits and that all the covenants are met.
• Taking remedial action by pursuing customers on regularization of any excess positions.
• Support revenue growth by ensuring that all income due to the bank is identified and collected.
• Liaise with other units of the Bank to effectively serve the corporate banking clients. This will include receipt of mail, offer letters and customer documents, forwarding the same to other units e.g., Credit Administration, Approvals and Monitoring, Relationship Managers etc.
• Ensuring that clients submit their financial statements, profiles, annual returns and filing receipts and any other requirements stipulated by the contracts between the bank and the client.
• Action on all corporate customer queries and resolving issues within the set turnaround time including seamless account opening for new clients.

Business Development

• Support business growth by growing a high-quality asset book, CASA deposits, non-funded income, Liabilities and cross-selling other bank products and services.
• Onboarding new relationships to the Bank and ensuring the usage of the digital channels offered by the Bank.
• Safeguard and promote the bank’s image with the general public.
• Participate actively in bank sponsored events and social responsibility initiatives

Customers of this Position

• Corporate Relationship Managers
• All Branches
• Credit Approval and Monitoring
• Credit Administration
• Operations department

Knowledge: Skills and Experience required for this Role

• Excellent analytical, problem identification and solving skills.
• Information gathering, monitoring skills.
• In-depth knowledge and experience in credit appraisal.
• Interpersonal skills with ability to work effectively in a team.
• Excellent communication skills, both oral and written.
• Good planning and Organization skills.
• Problem solving

Competencies required for this Role

• University degree, preferably in Commerce, Economics or Business Administration.
• A professional qualification in CPA/ ACCA/ AKIB or equivalent.
• A minimum of 3 -5 years’ work experience in a commercial/ banking environment

go to method of application »

Job Summary:

The primary ongoing responsibility is management of projects to ensure that the expected objectives are delivered on time, within budget, with high quality and realization of benefits. The role holder ensures the application of appropriate skills, tools and techniques to project management activities during the project life cycle. Addressing the various needs, concerns and expectations of the stakeholders and balancing the competing project constraints of Scope, Quality, Schedule, Budget, Resources, and Risk.

Key Responsibilities:

Project Management - 60%

Provide support to the Project Management Unit in relation to projects as required including

• Lead and manage implementation of projects within a portfolio of competing projects and limited time and resources.
• Follow a defined, agreed upon project management methodology for Planning, Defining, Execution, Monitoring and Control, and reporting activities within the project lifecycle.
• Prepare project initiation and governing documents like, Project Charter and Project Management Plans
• Assemble a cross-functional project team for their technical or functional contribution to the project.
• Determine the organizational structure of the project
• Identify key stakeholders to the project and their roles and
• Coordinate activities across different internal and external functions
• Motivate team
• Assigning work to team members in collaboration with the work stream
• Facilitate the definition of scope; service levels and user
• Organize and ensure proper and adequate testing phases within
• Coordinate partners, vendors and consultants engaged in the project work.

Monitoring & Evaluation - 30%

• Compile and review performance statistics and monitor against targets on a regular basis and ensure that remedial action is taken promptly where required
• Constantly check on project progress toward meeting its objectives, determining the cause of deviations from the plan if any and take corrective actions to address deviations.
• Manage project budget and resource
• Provide regular reporting and presentation of project status, progress, risks and issues to all stakeholders.
• Convene regular Project Steering Committee meetings.

Quality Assurance - 10%

• Risk monitoring and reporting on the status of risk issues for
• Ensure compliance with both internal and external regulatory requirements.

Key Relationships:

Direct Reports to this Position

• n/a

Customers of this Position

• Project Management Unit team members
• All staff
• Suppliers
• Bank’s customers
• External stakeholders

Knowledge & Education requirements

• Graduate from an accredited ( IT, Business, Finance, Project Management)
• Preferable 3-4 years working experience, preferable +1 working in the financial service industry
• At least 2-3 years project management
• Project Management Certification(preferable) PMP, Prince2

Competencies required for this Role

• Team Player
• Creating & innovating
• Extremely organized
• Problem solving
• Analytical
• Adhering to principles and values
• Following instructions & procedures