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  • Posted: Dec 23, 2021
    Deadline: Not specified
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  • At Sendy, we specialize in connecting on-demand, trusted, and transparent service providers with individuals and businesses looking to move packages. Thus, we believe it’s a natural extension of our core expertise to also connect our users to quality certified transportation providers. As of today, Sendy users can now request a package DELIVERY using a...
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    Senior Backend Engineer

    About The Role

    The overall purpose of this job is to build and maintain the systems that support front-end and middleware applications in a scalable and secure way.

    Key Duties and Responsibilities

    • Build application-programming interfaces (APIs) to interact with front-end and middleware applications.
    • Build applications that interact with the databases.
    • Optimize existing systems to ensure front-end and middleware applications are running.
    • Build integrations with third applications and ensure smooth communication between various applications.
    • Store data for use in decision making in the business.
    • Document backend systems for future reference.
    • Participate in activities that promote continuous learning and value addition for end users.
    • Any other duties that may be assigned by the supervisor.
    • Work with Product Managers to frame a problem, both mathematically and within the business context.
    • Designing and developing advanced Sendy applications for the backend stack
    • Participate in the evolution of company level best practices, standards, and policies as it related to software development.

    About You

    • Bachelor’s degree in Computer Science, Information Technology, Software Engineering or other Technology related fields.
    • Minimum of five years’ experience in software development and preferably in backend engineering.
    • Solid understanding of the full backend development cycle.
    • Proven working experience in software development.
    • Knowledge of backend programming languages such as Java and Python among others.
    • Ability to interact with databases.
    • Ability to build secure and scalable applications.
    • Ability to design and implement APIs.
    • Ability to grow junior & Mid Level engineers to be senior engineers.
    • Unit-testing code for robustness, including edge cases, usability, and general reliability.
    • Maintain code quality, organization, and automatization.
    • Automate tasks through appropriate tools and scripting.
    • Ability to work effectively with different personalities and across all levels in an organization.
    • Must be a self-starter and highly organized.
    • High level interpersonal and cross-cultural skills.
    • Ability to work well with people at all levels in the organization.
    • Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
    • Analytical, critical thinking and problem solving skills.
    • Flexibility and adaptability.
    • Open to change.
    • Calm under chaos.

    Internal Relationships: 

    The  Backend Engineer will be:

    • Directly accountable to the Lead Engineer
    • Required to work within a multifunctional product development team.

    What we offer

    • Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical.
    • Flexible vacation.
    • All risk Insurance.
    • Office lunch.
    • Opportunity for company stock options.

    go to method of application »

    Principal Engineer- Backend

    About The Role

    The overall purpose of this job is to provide technical leadership to the software engineers at Sendy. You will work with a cross-functional team to build and maintain the systems that support our applications in a scalable and secure way.

    Key Duties and Responsibilities

    • Work with a team of software engineers to provide detailed technical designs for the products we build.
    • Oversee the day-to-day running of a software development team.
    • Optimize existing systems to ensure all our applications are running well.
    • Build integrations with third applications and ensure smooth communication between various applications.
    • Store data for use in decision making in the business.
    • Document backend systems for future reference.
    • Participate in activities that promote continuous learning and value addition for end users.
    • Any other duties that may be assigned by the supervisor.
    • Work with Product Managers to frame a problem, both logically and within the business context.
    • Designing and developing advanced Sendy applications for the backend stack.
    • Participate in the evolution of company level best practices, standards, and policies as it relates to software development.

    About You

    • Bachelor’s degree, or equivalent, in Computer Science, Information Technology, Software Engineering or other Technology related fields.
    • Minimum of seven years’ experience in software development and preferably in backend engineering.
    • Solid understanding of the full backend development cycle.
    • Proven working experience in software development.
    • Knowledge of backend programming languages such as Java and Python among others.
    • Ability to interact with databases.
    • Ability to build secure and scalable applications.
    • Ability to design and implement APIs.
    • Ability to grow junior & mid-level engineers to be senior engineers.
    • Testing code for robustness, including edge cases, usability, and general reliability.
    • Maintain code quality, organization, and automatization.
    • Automate tasks through appropriate tools and scripting.
    • Ability to work effectively with different personalities and across all levels in an organization.
    • Must be a self-starter and highly organized.
    • High-level interpersonal and cross-cultural skills.
    • Ability to work well with people at all levels in the organization.
    • Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
    • Ability to solve problems, think critically and analytically.
    • Flexible and adaptable.
    • Open to change.
    • Calm under chaos.

    Internal Relationships: 

    The  Principal Engineer will be:

    • Directly accountable to the VP Engineering
    • Required to work within a cross-functional product development team.

    What we offer

    • Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical.
    • Flexible vacation.
    • All risk Insurance.
    • Office lunch.
    • Opportunity for company stock options.

    go to method of application »

    Senior Accounts Payable

    About The Role

    The overall purpose of this job is to manage the entire accounts payable process as well as keep accurate data of our Inventory levels.

    Key Duties and Responsibilities

    • Oversee the inventory and accounts payable process according to company guidelines and ensure processes are being followed.
    • Maintain updated and accurate records of inventory, including transfers and cycle counts.
    • Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records.
    • Prepare, generate, and file financial inventory & payable reports; review reports monthly with management.
    • Nurture positive relationships with suppliers and provide customer service as needed.
    • Create, monitor and report on dead stocks, damaged items and the resale policies of such items.
    • Request for Payments to vendors by scheduling pay checks and generally responding to all vendor enquiries regarding overdue accounts.
    • Keep track of all payments and expenditures, including purchase orders, invoices and statements.
    • Reconciliation of Supplier accounts and responding to issues arising thereof.
    • Posting payments and allocating them to invoices in Xero.
    • Filing and ensuring all accounting records are properly kept and that the records can be easily retrieved when necessary.
    • Assist in the preparation and creation of Finance Standard operating procedures
    • Participate in the annual statutory audit.
    • Continuous improvement of the accounts payable & Inventory management process.
    • Any other duty assigned by the supervisor.

    About You

    • Bachelor’s Degree in Finance, Accounting or business-related discipline from a reputable university.
    • Professional qualifications e.g., ACCA, CPA and CFA would be an added advantage.
    • Minimum of three – years relevant work experience.
    • Good understanding of International Financial Reporting Standards (IFRS)
    • Good grasp of financial & management accounting.
    • Knowledge of accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
    • Excellent knowledge of accounts analysis and reconciliation.
    • Ability to prepare financial statements.
    • Excellent grasp of taxation & relevant legislation.
    • Strong creative thinking
    • Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
    • Strong analytical and problem-solving skills.
    • Flexibility and adaptability.
    • Open to change.
    • Calm under chaos.

    Internal Relationships: 

    The Senior Accounts Payable will be:

    • Directly accountable to the Senior Management Accountant.
    • Required to work with the Procurement & Operations teams.

    External Relationships:

    • Suppliers
    • Statutory bodies

    What we offer

    • Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical.
    • Flexible vacation.
    • All risk Insurance.
    • Data 
    • Office lunch.
    • Opportunity for company stock options.

    go to method of application »

    Head of Growth Fulfillment Africa

    About The Role

    The overall purpose of this job is to strategically support growth of the organisation. Ensure availability of strategic information to potential stakeholders to enable decision-making. The job holder will also generate and test potential ideas to drive positive change in the business.

    This role focuses on the growth of Sendy’s acquisition channels and retention by assuring that the product fits the market requirements. This is achieved by using market testing, data analytics, users’ feedback, prioritization, optimization, engineering and automation.

    Key duties and responsibilities

    • Develop and ensure execution of the Data & Growth strategy in line with the overall business strategy
    • Develop a road map for data and growth function with the aim to drive aggressive growth initiatives.
    • Identify, measure, analyze and report on continuous growth strategies and product development opportunities.
    • Perform analytics and leverage existing analytical tools to improve decision making and customer strategy development for key stakeholders across Sendy
    • Continually review to improve business processes through analytics to improve productivity and add value to Sendy services
    • Use data to identify, test and optimize customer acquisition channels
    • Support the engineering team to store accurate and required data in an accessible manner
    • Lead and build a high performing Growth & Data team to generate new ideas, experiment execution and analysis
    • Coordinate aggressive idea generation from other functions and follow through with functions to ensure implementation of tested ideas
    • Lead, hire, coach and motivate the data and growth team to ensure high productivity and engagement in the function
    • Scale and Automate the growth processes 
    • Any other duties that may be assigned by the supervisor

    About You

    • Bachelor’s degree in Statistics, Mathematics or other related fields
    • Minimum eight years’ experience in data analytics and innovation
    • Knowledge of the software development cycle
    • Proven ability in data analytics
    • Strong leadership skill
    • Strong creativity skills and idea generation
    • High-level interpersonal and cross-cultural skills
    • Must be a self-starter and highly organized
    • Ability to work well with people at all levels in the organization
    • Analytical, creative thinking and problem solving skills
    • Excellent communications skills
    • Strong project management skills
    • Strong persuasion and negotiation skills
    • Flexibility and adaptability
    • Open to change
    • Calm under chaos

    What we offer

    • Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical
    • Flexible vacation 
    • All risk Insurance
    • Office lunch
    • Opportunity for company stock options

    go to method of application »

    Head Of Data

    About the Role

    The overall purpose of the Head of Data is to drive the strategic direction and tactics of the data team. The goal is to support all stakeholders with insights, reports and machine learning algorithms that help the business grow. Furthermore, the role focuses on continuously improving internal processes and our data tool stack .

    Key Duties and Responsibilities

    • Develop and ensure execution of the Data strategy in line with the overall business strategy.
    • Develop a road map for data in alignment with all stakeholders.
    • Manage, grow and motivate the direct reports within the data team.
    • Develop ML models and ensure they provide value to the stakeholders.
    • Manages overall data architecture and manages, develops, prioritizes and recommends initiatives to improve and build upon the data architecture to support the business.
    • Ensures consistency of processes and champions best practices in data management. Oversees data accuracy processes and goals.
    • Responsible for user experience with data reporting and tools.
    • Devise and evaluate methods for collecting data and constantly try new tools to improve our setup.
    • Support the team in developing and maintaining KPI reports and dashboards that communicate key business trends and highlight opportunities for growth and improvement.
    • Perform analytics and leverage existing analytical tools to improve decision making and customer strategy development for key stakeholders across Sendy
    • Work with the engineering team to store accurate and required data in an accessible manner.
    • Any other duties that may be assigned by the supervisor.

    About You

    • Bachelor’s degree in Data Science, Statistics, Mathematics or other related fields.
    • Minimum seven years’ experience in data science.
    • Proven ability in data analytics & visualization.
    • Skilled in SQl, R, python, etc. 
    • Experience with AWS,GCP, Snowflake, etc.
    • Knowledge of the software development cycle.
    • Experience with machine learning algorithms
    • Strong leadership skill
    • Strong creativity skills and idea generation.
    • High-level interpersonal and cross-cultural skills. 
    • Must be a self-starter and highly organized.
    • Ability to work well with people at all levels in the organization.
    • Analytical, creative thinking and problem solving skills.
    • Excellent communications skills
    • Strong project management skills
    • Strong persuasion and negotiation skills.
    • Flexibility and adaptability.
    • Open to change. 
    • Calm under chaos.

    What We Offer

    • Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical
    • Flexible vacation 
    • All risk Insurance
    • Office lunch
    • Education Stipend
    • Opportunity for company stock options

    go to method of application »

    Risk & Compliance Analyst

    About The Role

    The Risk and Compliance Analyst will assist in performing day-to-day compliance, governance, and risk management operations in Sendy Holding Company and its business subsidiaries.

    Key Duties and Responsibilities

    • Assist in the design and operationalization of the Company Risk Framework and Compliance Program.
    • Continuously evaluate the adequacy and sufficiency of the Company’s internal control environment towards accomplishing its goals and objectives.
    • Collaborate with Risk Champions and assist to define processes, guidelines standards in development of the organization’s  policies and procedures
    • Assist in monitoring of risk treatment actions by Control Implementing Owners to ensure risk mitigation efforts are proceeding as required.
    • Recognize, assess and communicate important policy issues to stakeholders.
    • Assist in risk and compliance training and integration of the same in the day-to-day decision making in the Company.
    • Assist in assessment of stakeholder compliance with Company’s policies and procedures on an ongoing basis.
    • Support internal and external audit processes/ assessments for relevant compliance concerns.
    • Contribute to the development of customer-facing materials covering topics related to security, privacy, and compliance features of our products and service.

    About You

    • Bachelors’ degree.
    • 1-3 Years of relevant work experience.
    • Eloquence in French and experience in e-commerce will be an added advantage.
    • High attention to detail, accuracy and risk awareness.
    • Strong risk & quantitative analysis, organizational and interpersonal skills.

    What we offer

    • Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical.
    • Flexible vacation.
    • Data
    • All risk Insurance.
    • Office lunch.
    • Opportunity for company stock options.

    go to method of application »

    Brand Associate

    About The Role

    To build and maintain a brand that is recognizable, up to date and exciting to customers.

    Key duties and responsibilities

    • assets – both online and offline. This also entails supervising the sign off of merchandise and ensuring the designs and assets are aligned to the company brand guidelines and branding consistency
    • Support the development of disruptive creative campaigns, brand content, and brand promotions to be executed across traditional, digital, social and physical spheres. Contribute to collaborative efforts and organize promotional events
    • Market/ product launches – Support go-to-market execution of product launches and events; and also undertake a coordinator role for all events undertaken/ assigned to the department in ensuring smooth planning and execution
    • Provide executional support in planning, executing and evaluating the brand strategy in line with the marketing strategy
    • Work collaboratively with the larger marketing team to execute digital & social communication, packaging & collateral updates & promotions
    • Customer insights – Track consumer trends & competitive activity through regular market research, focus groups, market intelligence and feedback calls in order to continually improve brand positioning and identify new business growth opportunities
    • Undertake internal surveys to unearth the market and staff brand perceptions.
    • Brand love and awareness – Promote brand love, build initiatives and support creation of the brand story for emotional connection across the company’s audiences
    • Communicate our brand personality internally and align the company around foundational ideas
    • Ensure the brandbook is up to date and relevant across markets
    • Ensure that preferred voice and tone is consistent across all messaging.
    • Support product and spaces naming
    • Provide executional support in video and photoshoots for effective brand storytelling
    • Any other duties that may be assigned by the supervisor

    About You

    • Bachelor’s degree in Marketing, Business Administration or any other business related fields
    • Minimum four years’ experience in brand management
    • Demonstrated ability to support a research-led brand strategy
    • Ability to identify and interpret consumer and market trend analysis
    • Sound knowledge of marketing, branding and advertising best practices
    • Demonstrated experience organising product launches and promotional events
    • Working with advertising agencies to manage the brand’s marketing campaigns
    • Outstanding communication skills
    • Demonstration of strong execution ability
    • Ability to think creatively and innovatively
    • Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals
    • Problems are routine in nature and solutions will involve low risk as decisions are made through a consultative process
    • Strong analytical and problem solving skills
    • Flexibility and adaptability
    • Open to change and learning
    • Willing and able to get their hands dirty
    • Strong planning skills
    • A high degree of business acumen and being street smart

    What we offer

    • Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical
    • Flexible vacation 
    • All risk Insurance
    • Office lunch
    • Opportunity for company stock options

    go to method of application »

    Brand Manager

    About the Role

    The purpose of this role is to drive high brand equity through highly impactful campaigns.

    What You’ll Do

    • Drive strategic brand positioning, brand building and high brand awareness activities with measurable outcomes and return on investment.
    • Manage all aspects of brand advertising campaigns & strategy ensuring integrated 360 campaigns.
    • Accelerate brand awareness with innovative campaigns across multiple platforms.
    • Increasing advertorial presence with key media by planning and executing multi-channel communications and media campaigns (TV, newspapers, magazines, websites, direct mail, and email campaigns).
    • Implement brand activities that deliver Sendy’s brand promise and experience across retail outlets (space, products and service).
    • Implement and drive Sendy’s promotion and sponsorship strategy.
    • Drive strategic partnerships to boost brand visibility.
    • Plan and implement brand positioning strategies to ensure that Sendy is top-of-mind across markets.
    • Drive brand and product launches.
    • Develop tactics to create awareness and drive acquisition and retention of customers.
    • Customer insights – Lead and review surveys, brand and product positioning data and use insights for growth. Guide teams with insights resonating with current and potential customers.
    • Develop delightful brand experiences across all touch points.
    • Brand love – Promote brand love by driving emotional connection with Sendy’s target audiences.
    • CSR – Execute impactful social impact initiatives to enhance brand identity, awareness and visibility.
    • Culture – Plan, develop and implement and monitor impactful initiatives that shape Sendy’s culture and drive high employee engagement.
    • Capacity building – Support staff training so that they understand the brand message and how to deliver it to their audiences.
    • – Work with the creative team to ensure all style guides, guidelines and templates are in place for a consistent brand identity across all markets.
    • Oversee the development of all PoS and promotional items to support the brand; as well as provide final sign-off to guarantee all content is brand compliant.
    • Plan contextualized visual libraries for all countries.
    • Maintain relationships with advertising agencies and drive campaigns.
    • Performing other duties when needed.

    Internal Relationships: 

    The Brand and Communications Manager will be:

    • Directly accountable to the Head of Brand & Communication.
    • Required to work with the marketing and business teams.

    External Relationships:

    • Advertising agencies
    • Clients

    Knowledge, experience and qualifications required

    • Bachelor’s degree in journalism, communications, marketing, or a related field.
    • 7 years+ proven success designing and executing brand strategies that drive high brand equity.
    • Demonstrated experience managing brands.
    • Creative agency experience is a plus.
    • Understanding of marketing-related concepts, such as advertising, marketing analytics, and consumer behavior.
    • Certificate and demonstrated experience in brand storytelling.
    • Excellent consultative skills and ability to communicate effectively across varied stakeholder audiences, including senior organizational leaders.
    • Ability to lead and manage others.
    • A strong team player who can collaborate effectively with different stakeholders.
    • Ability to manage deadlines and deliver results in a fast-paced environment.
    • Proven ability to be self-directed and work with minimal supervision.
    • Strong attention to detail.

    What we offer

    • You get a lot of autonomy and flexibility to build a style of working that is optimal for you.
    • Flexibility to work remotely.
    • Office lunch.
    • Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical
    • All risk Insurance
    • Opportunity for company stock options

    go to method of application »

    Digital Associate – East & South.

    About The Role

    The overall purpose of this job is to support Sendy’s growth and acquisition across East and Southern Africa through development and implementation of Digital strategy in alignment with Sendy’s business strategy.

    The holder of this role will set up and manage impactful lead acquisition campaigns and continually optimize driving lower CACs month on month.

    Key duties and responsibilities

    • Assist in enhancing business efforts through digital acquisition and customer retention
    • Develop and execute social media campaigns
    • Drive search and display advertising campaigns
    • Run reengagement and app install campaigns
    • Support email marketing and work with lead qualifiers for prompt lead conversion reporting
    • Monitor digital campaigns to deliver within budget
    • Prepare accurate reports on the performance of all digital campaigns and continually improve results
    • Support to evaluate and act on important metrics that affect our website traffic, app downloads, lead generation/ conversion
    • Conduct A/B experiments to drive better results
    • Manage and optimize within campaigns to ensure KPI are met
    • Implement Hubspot marketing automation and flow
    • Implement SEO and SEM strategies
    • Work with the team to brainstorm new and innovative growth strategies
    • Keeping abreast of the latest consumer and marketing trends and advancements in performance marketing
    • Guide the creative team on creatives required for social media and display campaigns
    • Any other duties that may be assigned by the supervisor

    About You

    • Bachelor’s degree in Marketing, Business Administration or any other business related fields.
    • 3+ years’ media buying experience
    • Google Ad words, Facebook blueprint certifications are a plus
    • Programmatic buying/Planning/Strategy, Performance Marketing
    • PPC Advertising
    • E-Commerce
    • Display Advertising
    • Search Marketing
    • Mobile Advertising
    • Web & Analytics
    • Media Planning/ Buying
    • Social Media Advertising
    • Understanding of HTML code
    • Outstanding communication and interpersonal skills
    • Up-to-date on the latest trends and technologies in digital marketing
    • Personal motivation and drive exhibited through commitment to hard work, continuous improvement, and achievement of goals
    • Problems are tactical, affecting more than one function in the company. Solutions will involve moderate risk as decisions are made through a consultative process with stakeholders
    • Superior analytical, evaluative and problem-solving abilities
    • Excellent financial and analytic abilities
    • Ability to work remotely
    • Flexibile and adaptable
    • Calm under chaos

    What we offer

    • Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical
    • Flexible vacation 
    • All risk Insurance
    • Office lunch
    • Opportunity for company stock options

    Method of Application

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