Job Vacancies at Strathmore University

JOB PURPOSE:

Carry out program management, class administration, and coordination in liaison with the Head of Client Experience while building and cultivating sustainable key relationships with participants during the program.

MAIN DUTIES AND RESPONSIBILITIES:

• Program Logistics and Class Management: Plan and coordinate all logistics as pertains to programs and class management when the programs are in session,
• Application Process Management: Timely processing of all applications, invoices and admission letters for the respective programs.
• Program scheduling: Be in charge of scheduling, booking of rooms and conference facilities that will be used for the programs by participants
• Quality Assurance: Work closely with quality assurance department to ensure program standards are maintained in file preparation, faculty evaluation and feedback analysis.
• Internal Business Partnering: Work closely with support departments like finance, cafeteria, marketing, coaching and other service providers to ensure program logistics are put in place before the programs are run.
• Program opening and closing sessions: Invite Management committee members e.g.  Executive Dean, Deputy Executive Dean / EE Director to the official opening /closing sessions. Attend program welcome & closing sessions, give program norms and facilitate the graduation ceremonies.
• Faculty relations: Follow up faculty confirmations, contracts, class attendance, faculty payments, logistics for international faculty e.g. flights, local transfers & accommodation. 
• Program materials: Work with academic directors to ensure faculty submit program materials in good time.
• Faculty & Program review meetings: Organize faculty and program review meetings before and after the program.
• Guest Management: Send invitation letters to the selected guest speakers and follow up on their confirmation and attendance while ensuring their logistics is well managed i.e. Parking reservations, hosting facilities, gifts and thank you letters
• Lead Generation: Identify and follow up on sales leads and referrals from participants in ongoing programs, aimed at generating more business opportunities for growth. Such leads should be forwarded to the respective Business development managers for follow up.
• Client Relationship Management: Continually devise ways to increase customer experience and deepen participant relationships to maintain lasting client and partner relationships.
• Alumni relations and internal networking activities: Drive and organize alumni networking events in collaboration with the SBS Alumni Relations Office such as cocktails and breakfast events in collaboration with business development program managers and alumni office to constantly seek opportunities for repeat business.
• Strategic marketing activities: Carry out logistical activities relating to EE marketing activities and events, both internal and external.
• Debt Management: Check debt position and liaise with the respective Business Development Program manager prior to dispatch of program materials and class attendance. A sale is only complete after collection.
• Internal management reports: Report and discuss activity schedules and plans, submit management reports on coordination activities to the coordination team leader as per agreed timelines.
• Client Reports: Prepare and submit progress reports for clients for on- going and concluded projects 

JOB REQUIREMENTS

The post holder will be required to have and to demonstrate evidence of the following qualifications, attributes, and skills:

• A minimum of a Bachelor’s Degree in a business-related field.
• At least three years’ experience in an administrative support role preferably with experience of student administration or equivalent experience working in a busy office in an administrative role.
• Proven time management and organisational skills, delivering work with a high degree of accuracy and attention to detail with minimal supervision.
• Effective written and oral communication skills and the ability to positively discuss and negotiate with clients, members of the business community and University staff in the provision of professional quality client service.

Deadline: Wednesday, 5th February 2025.

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Basic job summary:

Responsible for the creation of new Data Science capabilities for the university by envisioning and executing strategies that will create additional value through the utilization of data assets and analytics.

Duties & Responsibilities:

• Work with stakeholders throughout the organization to identify opportunities for leveraging data to drive business solutions.
• Oversee the affairs of the Institutional Data Analysis Unit and ensure its alignment with departmental and business-wide vision and strategies.
• Drive education and evangelization of Data Science throughout the organization by communicating the vision and use cases of advanced analytics.
• Scope, design, and implement analytics models to support the organization’s initiatives and programs with a view of achieving overall objectives and targets.
• Track the organization’s performance against data analysis model and monitor trends in key business KPIs, providing valuable insights to relevant departments for overall business performance improvement
• Draft regular reports on departmental performance and present recommendations and departmental strategies for improvement in collaboration with stakeholders.
• Analyze data and prepare reports in cooperation with peers in SQA and other University departments to support institutional planning and reporting official institutional data to government agencies, professional organizations, and accrediting bodies;
• Assist in preparation and publishing of internal and external reports and surveys in cooperation with SQA peers and other departments
• Conduct exploratory data analyses and experimental designs, which will help the business to better understand trends and behavior within the market and settle on the most suitable strategies to drive success and achievements of programs and training.
• Develop tools to facilitate the reporting required for assessment and regional and specialized accreditation
• Develop tools to facilitate the reporting required for assessment and regional and specialized accreditation
• Participating in professional forums and keep abreast of trends and issues pertaining to institutional effectiveness and incorporate best practices into the University’s initiatives.
• Serve as a trusted advisor to the executive leadership in the creation and deployment of useful insights that inform and activate business strategies across the organization.

Minimum Academic Qualifications:

• Master’s degree in any related field from a recognized institution

Experience:

• At least two years’ experience with exposure to a business environment
• Demonstrated Analytical Skills
• Basic Understanding of Information Technology and Business Concepts.

Competencies and Attributes

• Attention to detail
• Knowledge of Research Methodologies and Development
• Knowledge in Quantitative and Qualitative Analysis skills
• Advanced Data Modelling Skills
• Ability to handle confidential information
• Strong Oral and written communication skills
• Knowledge and understanding of higher education sector issues

Deadline: 31st January 2025.

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Basic job summary:

To be responsible for collating and evaluating institutional data for purposes of manipulation into usable information that can improve and inform decision making in the Strategy and Quality Assurance department.

Duties & Responsibilities:

• Administer the affairs of the Institutional Data Analysis Unit and ensure that it achieves its aims and executes its mandate effectively.
• Plan and conduct institutional studies and reports that support the University’s academic programs and decision making.
• Analyze data and prepare reports in cooperation with peers in SQA and other University departments to support institutional planning and reporting official institutional data to government agencies, professional organizations, and accrediting bodies.
• Prepare and publish internal and external reports and surveys in cooperation with SQA peers and other departments.
• Perform market analysis to test the viability of new degree programs and current relevance of older programs.
• Develop, implement, and oversee techniques and procedures for automated and integrated data capture, analysis, and dissemination for the university.
• Develop tools to facilitate the reporting required for assessment and regional and specialized accreditation.
• Participate in professional forums and keep abreast of trends and issues pertaining to institutional effectiveness and incorporate best practices into the University’s initiatives.
• Provide support for program reviews, accreditation visits, University Council meetings, and other requirements

Minimum Academic Qualifications:

• Bachelors Degree in Statistics or Mathematics or any related field from a recognized institution.

Experience:

• At least two years’ experience with exposure to a business environment
• Demonstrated Analytical Skills
• Basic understanding of information Technology Concepts

Competencies and Attributes

• Attention to details
• Knowledge of research methodologies and development
• Knowledge in Quantitative and Qualitative Analysis Skills
• Advanced Data Modeling skills
• Ability to handle confidential information
• Strong Oral and Written Communication Skills
• Knowledge and understanding of higher education sector issues

Deadline: 31st January 2025.