Jobs at Amitruck

About the Role

This role requires a strategic individual to drive adoption of Amitruck's platform and maximize business performance. You will be responsible for identifying new market opportunities, secure new deals and maintain long term relationships.

Responsibilities:

• Develop strategies to realize commercial opportunities in the logistics market
• Drive increased adoption of Amitruck’s enterprise platform and ensure all features are utilized
• Maintain a comprehensive knowledge of the Transport Unit’s portfolio and working knowledge of competitor products/services
• Report on the weekly and monthly status of sales pipeline and platform adoption
• Identify new market opportunities, taking the lead on constructing a robust and successful business proposal that secures new deals, contracts and long-term relationships.
• Obtain support from the Head of department to finalize recommendations and negotiation strategy.
• Grow the enterprise platform’s customer base and the GMV in line with the monthly targets
• Ensure areas of responsibility are delivered in a way that are consistent with the company’s goals and financial-cost improvement plans
• Monitor industry and sector legislative developments, develop and implement strategic changes in order to maintain compliance and maximize business performance
• Develop and maintain an excellent rapport with key stakeholders such as clients, community organizations, regulatory bodies etc
• Provide commercial and business development support/advice to other areas of the business within the Transport according to the need.
• Perform other related duties as required

Qualifications:

• At least 5 years experience in B2B sales
• Exceptional leadership skills
• Expert in building businesses. You appreciate the importance of the tiniest detail to deliver on the big vision.
• Passionate about growth
• Problem-solver: analytical mind that can navigate obstacles on the fly in a logical and rational way. Engage in precise data and details about the business.
• You are an excellent and influential communicator and use data to reinforce your positions and decisions.
• Strong analytical and problem-solving skills.
• Strong persuasion and influencing skills.
• Flexibility and adaptability.

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About the Role

The Sr. Agile Product Owner drives definition and development, actively managing engagement strategy, profitability, process, and satisfaction of individual users (clients, drivers, internal stakeholders) projects through all stages of development.

Responsibilities:

• Driving ideas through the product discovery process with UX and engineering
• Leading, inspiring and supporting cross-functional scrum teams to deliver high-quality, complex software products, while consistently meeting milestones and business objectives.
• Collaborating with Project leaders to formulate product vision, strategy, roadmap and growth initiatives
• Owning and managing the product backlog, breaking down initiatives into actionable chunks of value, and working with the engineering team to implement them.
• Developing release plans, balancing priorities, costs and risks with business value
• Serving as a liaison between client and development team.
• Managing expectations of client stakeholders and continuously assessing their needs, technology trends, and major competitors to validate product priorities and to set strategic direction
• Gather and document requirements, write detailed user stories and acceptance criteria
• Championing process, evolving and promoting delivery processes to increase adoption and adherence to best practices.

Qualifications:

• Bachelor's degree in business, technology, engineering or similar relevant field
• Certified Scrum Product Owner (CSPO) and/or Certified Scrum Master (CSM)
• A minimum of 7 years of product, project, and/or program management experience in consulting or a client-facing role, with a proven track record of successfully developing excellent products within deadlines.
• In-depth knowledge of Agile software development processes and principles, particularly in the scrum master and product owner role, managing a product backlog.
• Experience in leading technical and non-technical brainstorming / ideation sessions and translating the output of these sessions into product features.
• Excellent requirements gathering and documentation skills that clearly communicate concepts and ideas to stakeholders, engineering and XD teams at all levels.
• Ability to develop clear and detailed user stories and acceptance criteria that accurately reflects product and business requirements
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.

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About the Role

The Senior UX Designer role is at the forefront of making this a reality. This means we're looking for bright, capable, and curious candidates with a strong understanding of UX principles, excellent design skills, experience with multi-user interface design, as well as a desire to translate evidence (whether from desk research, experiments, or analytics) into digital product features.

From day one as a UX Designer, you will be working on exciting and impactful projects. You will work with stakeholders, engineers, designers, and researchers to develop and improve products for a rapidly growing startup. In many cases, this entails working with clients to understand and diagnose product issues, translating them into product features, identifying potential solutions, wireframing them, and then developing a design language to bring them to life.

Responsibilities:

Own the design process from start to finish, including: Wireframing, coordinating with the designer, working with the VP of product to consolidate and action feedback, walking internal stakeholders through mockups and or/wireframes

• Running design workshops, usability tests or working sessions with intended end-users and relevant stakeholders to flesh out the proposed user experience and features
• Interface with other team members (Research, product owner, Consultants) and engineering (developers) to guide the creation of the product based on the specifications;
• Create an adaptive and scalable design system for your work so that our clients have sustainable solutions
• Design graphic user interface elements, like menus, tabs and widgets
• Apply UX principles and design practice to identify key barriers and drivers of desired user behaviors
• Identify clear and measurable metrics to track the success of the product
• Based on HCD frameworks and research (conducted by the entire team), develop a deep understanding of specific experiences, identify and fill UX gaps and generate new ideas to improve the user experience
• Develop UI mockups and prototypes that clearly illustrate how products, sites or specific parts of digital tools function and look like
• Develop assets based on evidence gathered through desk research, surveys and product testing

Qualifications:

• Experience: you have 5+ years experience sitting at the intersection between UX, strategy and design and have demonstrated repeated successes in connecting these worlds to create and improve digital products.
• Experience interfacing directly with senior clients and be able to effectively articulate the UX rationale behind certain decisions.
• Deep expertise in mobile UX.
• You master tools such as Figma, Sketch, Illustrator
• Design Expertise: you have a strong portfolio of digital products designs (mockups, wireframes, journeys) and a passion for modern, minimalistic design languages
• Research Focus: you have an obsession with data – this means tapping into existing research as well as setting up proper data instrumentation to track desired behaviors related to the product’s goals.
• User Journey Focus: you have a deep understanding of user personas, customer journey mapping.
• Engineering Mindset: focused on application rather than theory and eager to dive into tinkering, creating, testing and reiterating solutions.
• Experimentation Rigor: you are keen on using rigorous testing to decide what the right course of action is rather than relying on intuition.
• Design Thinking: you are able to move your ego aside and understand that the most successful solutions are not based on ideology but on a combination of empathy, pragmatism and evidence-based iteration.
• Culture: you are comfortable working in an ambiguous and dynamic environment and comfortable with non-hierarchical organizations.

Bonus:

• You have a graphic or visual design background - you can create original graphic designs (e.g. images, sketches and tables). We find visualizing complex ideas, stories, and processes in a compelling way important for advocating for change with stakeholders.

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About the Role

As a senior researcher at Amitruck, you will work with product managers, designers, and product analysts to uncover, articulate, and act on user needs. You will use your knowledge of the research process to help streamline our processes and workflows for user research, and improve our use of methods and overall approach to research. Every step along the way, you will make an impact in the logistics space across Africa.

Responsibilities:

• Guiding and running user research projects that help to define and re-shape our product strategy (e.g. user interviews, usability studies, surveys, expert reviews, contextual field studies)
• Creating artifacts that aim to communicate findings and translate them into actionable insights (e.g. user/customer personas and journeys, jobs to be done, stakeholder maps, service blueprints, etc.)
• Work together with product teams to support and fuel the product development process with generative and evaluative user research
• Coach and empower stakeholders in the user research process to improve methodology and execution in generative/qualitative user research
• Supporting the user research team in improving baseline research operations (processes and tools) that make qualitative user research scalable and accessible across teams.
• Design and facilitate interdisciplinary workshops that help teams understand research insights, identify opportunities, define and prioritize their product vision, ideate solutions, etc.

Qualifications:

• Strong product thinking and user-focused approach to the work
• 4+ years work experience in a qualitative user research role in a digital product context
• Strong knowledge of different qualitative user research methods (e.g. user interviews, usability studies, surveys, field studies)
• Experience in creating and applying reference artefacts that communicate user research insights (e.g. user/customer personas and journeys, jobs to be done, stakeholder maps, service blueprints, etc.)
• Experience with basic research operations, or setting up/improving processes to help other product teams do generative user research more effectively
• Strong collaborator, with experience in facilitating workshops with stakeholders including designers, researchers, product leads and engineers.
• Very strong communication and stakeholder management skills

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About the Role

As UX/UI Designer, your primary responsibility will be to design simple, elegant user-experiences, interfaces, products & services that our customers love & want to us. As a contributing member of the Discovery & Design Team, you are responsible for leading and participating in the research, discovery, clear definition and prioritization of our end-users’ needs & challenges; and the design, prototyping and validation of simple, elegant solutions that solve these problems.

Responsibilities:

• Acting as a key advocate for world-class user experience.
• Relationship building and maintenance with target end-users.
• Relationship building and maintenance with product stakeholders, engineering team members, other discovery team members.
• Relating and working with all these teams to ensure users’ needs & challenges are accurately captured; problems are articulated clearly; simple, elegant solutions are created & validated; final (engineered) products are 100% in sync with validated solutions; and that each release produces products and feature our customers absolutely love and want to use.
• Candidate must be a natural collaborator and a great communicator, able to develop and present design ideas in a large team environment. She or he will work closely with cross-functional teams such as Engineering, QA, Business, and Senior Management. Prior experience working within a technical environment is a key requirement. Candidates should possess exceptional visual and user interface design skills, as well as user-centered design principals.
• The applicant must have an affinity for consistency, color use, typography, and a keen eye for subtle details. While exercising a good eye for aesthetics, candidates must be able to grasp and distill highly complex issues and translate them into clean, focused, understandable solutions. Interest in emerging technologies in web, mobile, and other devices is required.

Qualifications:

• An exceptional portfolio showcasing user experience and visual design work for web, mobile and desktop apps.
• 4+ years’ work experience creating world-class user interfaces & experiences in web, mobile and desktop app experiences.
• Demonstrated experience and passion running Discovery & Solution Validation Exercises with target-users including creating UX research plans; problem discovery interviews & workshops; prototype and usability testing; deploying & analyzing data from feedback systems, UX/UI regression analysis & testing etc.
• A deep passion & appreciation for finding simple solutions to complex problems.
• Ability to articulate design rationale and share insight into designed solutions.
• Exceptional talent in articulating your work and presenting your ideas (Excellent written, oral and presentation skills). Ability to present work to large groups and executives.
• Excellent listening skills & a very high degree of empathy.
• Exceptional attention to detail.
• Demonstrated proficiency in documenting interaction details, visual design specifications and QA of the implemented product.
• Enthusiasm and history working in an iterative design process; motivated by group critique.
• Excellent collaborator with excellent interpersonal skills (a ‘people-person’).
• Exceptional rapid-prototyping skills.
• Highly professional, with the ability to deliver solid work on tight schedules.
• Prior experience working within and contributing to a design system.
• Fluency in cutting-edge design principles, tools, systems and methodologies including (but not limited to):
  • Figma, Adobe Creative Suite (Photoshop, Illustrator et al.), Sketch, Miro.
  • User Experience Research
  • User Interface Design
  • Usability Testing
  • Applied Psychology in Design
  • Product Design

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About the Role

The bulk of the role will be UX and Product design informed by research and user testing. We are looking for an experienced designer with strong experience in the tech-as-a-service industry, that can deliver high quality, innovative solutions, while also driving a user-centered mindset.

You will be involved in projects that are end-customer facing (e.g. online journeys, marketing campaigns), and internal-facing projects (e.g. designing screens for operations associates who deal with drivers everyday). This will make use of your Design skill as well as your Insight & Research skills. At all times, you will be helping your colleagues keep the end-user at the forefront of whatever is being built (customer journey, new product, campaign etc) – making sure it revolves around (and meets) their needs.

Responsibilities:

• Designing and developing high quality digital products and experiences for end customers, drivers or even internal employees
• Identifying opportunities for improvements in usability and satisfaction through the application of insight, user feedback and data-driven decision making
• Building and maintaining a database of design assets that can be shared across the organization
• To ensure effective collaboration and adoption of best practices across the iptiQ Design community through a community of practice

Alongside a data scientist, business analyst and researchers, as well as the wider products team, you will:

• Build and shape innovative products and solutions that address the needs of target customers and users.
• Bring product features and experiences to life through an end-to-end design process involving research, evaluating requirements, working with the technical and platform capabilities, visual design, interactive design, and prototyping.
• Contribute to high-level strategic planning and decisions and by bringing informed design perspectives and opinions to the CTOO team and product owners.
• Shape and deliver the design process, in partnership with Product Owners and Developers
• Commissioning and managing research to support design and discovery
• Effectively work as part of agile teams, utilizing scrum and Kanban techniques to drive collaboration and delivery
• Help drive continuous improvement by learning and applying new technologies and practices to Amitruck context.
• Be aware of and able to innovatively respond to the differing compliance, risk and regulatory controls

Qualifications:

• University degree or equivalent experience in Design, Marketing, Technology, Engineering or related subject area.
• 3+ years of relevant design experience (designer or senior designer)
• Hands-on experience of UX design or build tools, such as Invision, React, sketch, Figma, etc
• Team player and able to work in an environment of high levels of change and diversity of activities
• Willing to travel occasionally to Rwanda, Uganda,Tanzania and other countries in Africa that Amitruck will be expanding to
• Ability to operate in a team in a rapidly-changing primary insurance environment

Bonus:

• Experience applying Design to both B2B as well as B2C processes or journeys
• Logistics or Financial services experience as a designer/or any other B2B environments (Saas, Microsoft, etc)
• Experience of design across desktop and mobile digital channels

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About the Role

You will be main person responsible for all database related matters. You will maintain all current databases, architect and design new databases and migrate existing systems to cloud native solutions. You will work closely with the engineering team and the product team in order to build new systems. You will analyse the information collected and the product requirements in order to design databases that will meet the product requirements. You are expected to maintain high quality documentation of all data related matters. You will be supporting the whole process of software development lifecycle and you are also expected to assist software engineers to ensure they have all required inputs to build the system.

Responsibilities:

• Design and implement the database architecture of new systems.
• Architect and migrate existing systems to cloud native approaches
• Maintain and improve the performance of database systems
• Recommend and implement emerging database technologies
• Develop processes for optimising database security
• Manage database access
• Set database usage standards with developers
• Manage schema updates and code-driven DB changes with developers
• Diagnose and troubleshoot database errors
• Create and manage database reports, visualisations, and dashboards
• Create automation for repeating database tasks
• Provide oversight and manage cloud-native RDBMS and NoSQL DBs
• Document your work

Qualifications:

• Bachelor’s degree in computer science or a related field
• 7+ years of experience in database administration and architecture
• Strong command of SQL
• Advanced knowledge of database security, backup and recovery, and performance monitoring standards
• Understanding of relational and dimensional data modelling
• Excellent written and verbal communication skills
• Impeccable attention to detail
• Database optimization experience including indexes, views, query plans
• Database troubleshooting including deadlocks, blocking, and long-running queries

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About the Role

You will manage and recruit a team of Backend and Frontend Software Engineers. As a coach and mentor, you will guide the team towards advancing Amitruck’s mission and business objectives. As a leader within the Engineering Department, you will ensure consistent practice of Amitruck’s engineering processes and standards. You will report to the CTO and collaborate cross-functionally with all teams across the continent.

Responsibilities:

• Lead and manage a team of Back-end and Front-end Software Engineers to execute on current roadmap
• Recruit, mentor, coach and level-up a team of backend and front-end engineers
• Effectively partner with Product management team to achieve Key Results
• Review design documents, do code reviews and weigh in on tech implementation choices
• Support and collaborate with cross functional teams (Operations and Customer Service, Product, Sales ,Growth and Finance ) to ship scalable software solutions
• Work on High Level Technical approach and feasibility review for new key initiatives
• Effectively manage and drive the engineering team to achieve results while adhering to Engineering principles
• Provide guidance on squad staffing changes, comfortably handle change management and reduce context switching for the team.
  Review architectural changes to our platforms and provide guidance on the same

Qualifications:

• 7+ years of software engineering experience, including hands-on technical management
• 5+ years coding in one of the following languages: Java, Python, Node JS
• 5+ years of experience as an Engineering Manager with People management skills
• Demonstrated ability to recruit and manage technical teams, including performance management
• Developed and launched large scale consumer applications on Cloud infrastructure (AWS, Google Cloud, or Azure) using microservices architecture paradigm
• Experience with designing tables/schemas in relational database (MySQL, PostgreSQL, Oracle, or MS SQL)
• Working knowledge in REST API development for Mobile/Web use
• Hold your own in technical discussion, be a subject matter expert, and have strategic influence
• Expert proficiency in Agile development process
• Excellent ability to prioritize and communicate in a fast-paced environment
• BS/BA degree in Computer Science or related fields
• Bonus: Experience in predictive analysis and machine learning
• Bonus: NoSQL databases