Jobs at Apollo Life Assurance - APA Insurance

KEY PRIMARY RESPONSIBILITIES

• Sourcing and procuring of business in line with the set targets/budgets;
• Addressing client/customer enquiries and feedback within the timelines stipulated in service charter and/or SLAs signed with respective clients;
• Reviewing performance of risks through loss ratio reports for both new and existing business;
• Supporting in premium collection;
• Preparing weekly and monthly reports giving details of individual performance on business acquired/lost and feedback on market practices from customers;
• Preparing quotations, policy documents, issue certificates and cover notes;
• Sending renewal notices to clients and advise on changes in policy if any;
• Participating in company CSR and brand building activities in liaison with other departments.

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in relevant field

JOB SKILLS AND REQUIREMENTS

• Team Player
• Negotiation Skills 
• Interpersonal Skills
• Interpersonal and Communication skills 

PROFESSIONAL QUALIFICATIONS

• ACII/AIIK

EXPERIENCE

• At least 4-year relevant experience. 

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KEY PRIMARY RESPONSIBILITIES

• Checking policy documents and endorsements in line with the company’s underwriting manual;
• Identifying and referring insurance risks that require reinsurance arrangements;
• Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
• Observing strict adherence to cash and carry rule and/or company credit control policy and escalating exceptions;
• Addressing reconciliation issues in liaison with the finance department and following on claims
• Responding to internal and external audit queries and implementation of recommendations;
• Preparing quotations, policy documents, issue certificates and cover notes;
• Sending renewal notices to clients and advise on changes in policy if any;
• Complying with statutory, regulatory and internal control processes at the business units;
• Responsible for timely renewal invitations as per the SLA;
• Developing departmental budget and business plans to achieve the set company targets;
• Participating in company CSR and brand building activities in liaison with other departments;
• Training, coaching and mentoring staff in order to improve performance and cohesion within the department;
• Implementing interdepartmental SLA in liaison with other departmental heads;
• Participating in departmental meetings, projects and committees as assigned.

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in Actuarial Science or an equivalent.

JOB SKILLS AND REQUIREMENTS

• Leadership skills 
• Teamwork skills
• Interpersonal and Communication skills
• Analytical skills

PROFESSIONAL QUALIFICATIONS

• ACII/Diploma in Insurance

EXPERIENCE

• At least 4-year relevant experience.