Jobs at Bidhaa Sasa

About the role

This is a mid-level role where the hire will report to the Senior People and Culture Officer. The hire will be based in the Nairobi office though the hire will be expected to travel across the branches regularly.

Your responsibilities include contributing to obtaining and retaining the right talent from entry-level to senior-level positions within the company. The hire will also be responsible for ensuring strong talent operations where which includes effective probation management and up-to-date database potential hires. It also involves supporting the admin and learning and development function with accurate talent information upon joining the company

This is an opportunity to be part of a growing start-up with big ambitions and a dedicated team. Still, it also means that it’s a rapidly changing environment, requiring you to be responsive and adaptable.

Talent Acquisition and Selection

• Managing the Talent Acquisition Life Cycle of Bidhaa Sasa end-to-end from Sourcing to Onboarding.
• Supporting line managers in recruiting for vacant roles both remotely and in person.
• Coaching line management on recruitment best practices.
• Checking on recruitment compliance of line managers.
• Liaising with the Senior People and Culture Officer on Quarterly Recruitment plans and Timelines
• Strategically Building a database for all roles.
• Liaising with the Learning and Development Coordinator in identifying internal talent.
• Talent Acquisition and Performance Analytics
• Continuously improving the Talent Acquisition process and policies that support it.
• Support the Learning and Development Coordinator in the Assessment and Evaluation of LDP participants.
• Probation evaluation.

Leave Management

• Work in collaboration with line managers to ensure all leave days are recorded and updated on the ESS.
• Supporting employees transitioning to Maternity leave through initiating the handover process and documenting acting appointments in collaboration with the line managers
• Assigning leave days to employees during companywide breaks.
• Tracking and reporting employee leave days.

Performance Management

• Supporting the process in conducting frequent performance analysis and advising based on the outcome

Grievance handling and Disciplinary:

• Supporting the Senior People and Culture officer in conducting disciplinary hearings and investigations.
• Documenting all grievances tabled to HR
• Documenting all disciplinary hearings under staff files.
• Sending out communication and findings from disciplinary hearings.

Culture, Employee Engagement and Satisfaction

• Supporting the Senior People and Culture Officer in conducting engagement and satisfaction surveys to check on employee experience 6 months after hiring and every year for engagement. 
• Coming up with employee engagement strategies.
• Policy formulation
• Supporting the Senior People and Culture Officer in formulating, implementing and Training on policies involving Talent acquisition, Grievance Handling process and Employee engagement.

Other Generalist Roles

• Support the Learning and Development Coordinator in identifying gaps in incoming staff
• Support Learning and Development Coordinator in Onboarding planning
• Supporting the Senior People and Culture Officer in conducting Talent Acquisition Related Audits
• Supporting the Senior People and Culture Officer in monitoring the probation of incoming staff and monitoring productivity with the support of line managers.
• Admin (Contract Management, probation confirmation, exit interviews and analytics documentation and sharing).
• Admin- Any admin tasks related to the processes handled.
• Any other roles assigned by the Senior People and Culture Officer.
• You are the right fit if:
• You are passionate about rural development and making a difference for the less well-off in this country and excited about working in a multicultural environment.
• You value diversity, and are respectful and honest with yourself and others.
• You are transparent, take accountability for own actions and are open to giving and receiving feedback.
• You have excellent relationship-building skills - above all, you’re an empathetic listener.
• You are self-driven, highly organised, and able to operate independently towards set targets.
• You enjoy providing hands-on support and training on best practices in recruitment.

Experience in serving line managers remotely.

• Degree in Human Resource Management or a degree in social sciences with a qualification in HR (Diploma, Higher Diploma, CHRP-K).
• At least 2-3 years of relevant progressive experiences, 2 years in Recruitment and 1 in general human resource function
• A must be a member of IHRM in good standing.
• Willingness to travel across the branches regularly to support area coordinators with their recruitment needs, as well as learn their needs.
• Excellent spoken and written communication skills in English required.

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Introduction

Group coordinators are at the heart of our business model and deliver our products and services to our clients. The role is a combination of a sales and credit officer. 

Equipped with our unique sales process, the hires will organize and run mobilization meetings with interested clients, follow up on sales leads, complete sales, which includes delivery of products and signing our contracts, and deal with late-paying customers and warranty cases. Most importantly, they build lasting relationships with our leaders in these groups who recruit our clients within their own social networks.

About the role:

• Identify and develop groups of clients and group leaders in rural areas.
• Manage our unique sales process from start to finish, including contract signing, customer education, data entry/ reporting and after-sales / warranty services.
• Coach group leaders in building their sales and group management skills and develop lasting relationships beyond their initial purchase.
• Manage late-paying groups and clients through strict follow-up and repossessions where necessary.
• Identify target audiences to grow your sales network and analyse and identify business growth opportunities. 

You are the right candidate if:

• You are the right candidate if:
• You are passionate about rural development and making a difference for the less well-off in this country and are excited about working in a multicultural environment;
• You value diversity and are respectful to others.
• You are a team player who leads by example and is excellent at listening and building trust and long-lasting relationships with clients and within teams.
• You value ownership and freedom in exchange for accountability and responsibility.
• You are self-driven, highly organized, and able to operate independently towards set targets.
• You are adaptable to intensive on the job training.
• You have at least 6 months to 1 year rural work experience with MFIs, co-operatives, NGOs or social impact organizations. Previous sales and/or credit experience is considered an advantage.
• You have a Higher Education Diploma or BSc. in a relevant field.
• You are willing to live and work in the area(s) highlighted.
• You have excellent communication skills including verbal and written communication in English and Swahili; knowledge of the local languages considered a strong advantage.

We are hiring for the following areas:

• Mumias: Teso North 
• Bomet: Siongiroi