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  • Posted: Jun 28, 2024
    Deadline: Not specified
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    Hospital Billing Clerk

    Job Purpose:

    The primary responsibility is to handle the billing and invoicing procedures associated with patient services.

    Key Responsibilities:

    • Bill Tracking and Claims Finalization
    • Ensure daily real-time updates of all inpatient services to ensure that all bills are accurate and that all charges have been posted to the system at any one point in time to ensure reliable interim and final IP bills.
    • Ensure all the required information is confirmed/obtained at the point of admitting a patient and throughout their stay.
    • Close patient bills at discharge and ensure all required documents are attached to the inpatient bill before dispatch to the Finance Claims Office.
    • Ensure all complete invoices and claims from the Outpatient Clinic for NHIF and all Inpatient bills are scanned and hard copies dispatched to the Finance Claims Office as per the SOPs within 24 hours of bill closure.
    • Internal Dispatches Documentation
    • Ensure all IDS (Internal Dispatch Summary Reports) are acknowledged via signing and a copy scanned and emailed to the Finance Claims Office for all bills dispatched internally.
    • Collectable Claims Processing
    • Ensure completeness and accuracy of claims and invoices (ensuring pre-authorization or LOU, signed by the doctor and client claim and bill, presence of diagnosis and clear case notes and discharge summary, membership/policy number, claims is within the limit) and presence of smart reports where applicable.
    • Reports
    • Maintain a file of the IP checklists.
    • Sending daily status reports of all corporate and cash IPs to credit control.
    • Sending daily status reports to corporates and insurance escalating any situation where patient LOU/Pre-Auth limit is likely to be exceeded within the next 24 hours to request for increase/top up in limit or if not engage patient on cash payment to top up.
    • Weekly report on finalized invoices forwarded to Finance Claims and Credit Control and written in the control book.
    • Timely and Professional Discharge of IP and Day Cases
    • Ensuring the discharge procedure authorization and billing closing procedures are followed and appropriate approval and sign-off is obtained.
    • Ensuring all Inpatient bill and NHIF Outpatient bills are properly closed in the system before submission to the Finance Claims Office.
    • Ensure complete claims processing documents and bills are sent to the Finance Claims Office within 24 hours of patient discharge or receipt from OP for NHIF OP bills.
    • Ensure adherence to the laid down SOPs in IP Claims management.
    • Ensuring that all the insurance company requirements are met before claims are submitted.


    • Degree or Diploma in Finance, Accounting, or a related field.
    • CPA 2 and above
    • 3 years of experience in health care billing.
    • Excellent attention to detail and accuracy in data entry and documentation.
    • Effective communication skills and the ability to interact professionally with patients, colleagues, and insurance representatives.
    • Ability to prioritize tasks, manage time efficiently, and work independently with minimal supervision.
    • Must have strong work ethics

    go to method of application »

    Machine Operator

    Job Summary:

    • A Machine Operator sets up, operates, and maintains machinery to ensure efficient production.
    • Responsibilities include loading materials, monitoring machine performance, troubleshooting issues, and adhering to safety protocols.
    • They perform routine maintenance, quality checks, and ensure the smooth operation of equipment.
    • Essential skills include attention to detail, mechanical aptitude, and the ability to follow instructions.

    Key Responsibilities:


    • Maintain a group of computerized circular knitting machines ensuring they are producing high quality product all times.
    • Manage all knitting machines safely and efficiently.
    • Replacing of consumable spares on the machinery.
    • Troubleshoot and repair all aspects of circular knitting machines.
    • Managing a team of attendants, ensuring that they are following protocol and procedures.
    • Coordinate and cooperate with other team members to plan production schedules on machines (usually provided by HOD/Engineers) and ensure prompt delivery of orders.
    • Where a new attendant joins the team, training them together with the QC HOD to ensure that they are aware of what is required of them.
    • Will be required to change and load different programs on the machines.
    • Needs to understand different type of stitches and faults on socks with a view to rectify.
    • Should understand the different types of raw materials used (will be trained) and assess whether they will be able to produce a quality product.
    • Take styles and designs from concept to prototypes and production ready styles, using the appropriate yarns and raw materials to achieve both the visual and functional goals from the design team.

    Quality Control

    • Ensure product falls within quality parameters set out by the company. Work on production related issues (size changes, size checks, style changes, etc.).
    • Rand only but frequently examines finished products for defects and variations, reporting faults in machines, and carries out quality control procedures. Ensure that all socks knitted and meet the quality parameters set out by the company.
    • Liaising with quality control (QC) to ensure that all products/machines that do not meet quality standards are worked on/rectified. Responsible for quality control on the Knitting floor. Must be able to maintain or exceed the company’s level of quality expectations.
    • Ensuring raw materials are correctly fed to the machine (location and through the correct feeders).

    Record Keeping and communication

    • Prepare daily production reports (indicating team attendance, daily output (dozens of socks), waste and spare part consumption).
    • Maintain a log of all downtime on all machines.
    • Keep a tidy and safe work environment in accordance with company policies and regulations.
    • Abide by all safety protocols and guidelines to avoid accidents and injuries.
    • Consistently provide updates on machinery through the relevant channels to HOD,engineers and management.


    • High school degree or equivalent.
    • Strong mechanical aptitude and ability.
    • Strong trouble shooting and repair skills.
    • Good interpersonal skills and the ability to multi-task in a fast-paced environment.
    • Strong analytical skills with great attention to detail.
    • Good communication skills.
    • Experience with circular knitting and hosiery development (or any knitting machinery) is a plus, but we will train the right applicant in all facets of computerized knitting machine repair, operation, and product
    • development.
    • Ability to lead a team to meet certain objectives with a positive attitude. Attendance is an essential function of the position. Ability to stand for long periods of time (8-10 hours per day) Ability to read and write English.

    Physical Demands

    • The machine operator is required to stand for long periods of time, lift heavy machinery parts, and operate machinery for extended periods of time. The job may require bending,stooping, and reaching to complete tasks.
    • Noise level is medium to low due to knitting machines running.

    Method of Application

    Use the link(s) below to apply on company website.


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