Jobs at CDL Human Resource

Our client is seeking a creative and detail-oriented Graphic designer & Social Media Specialist to join our dynamic marketing team. The ideal candidate will be responsible for developing and executing engaging social media strategies, coming up with concepts for the brand, editing and creating proofs.

Duties & Responsibilities

• Develop, implement, and manage social media strategies across various platforms.
• Create visually appealing graphics and video reels.
• Collaborate with the marketing team to design engaging content that aligns with overall brand messaging.
• Monitor social media channels for trends, audience engagement, and feedback; respond to comments and messages in a timely manner.
• Analyze performance metrics to assess the effectiveness of campaigns and adjust strategies accordingly.
• Conduct photo manipulation and video editing to enhance visual content for posts.
• Stay updated on industry trends and best practices in social media marketing and digital design.

Requirements

Qualifications

• Fresh graduates from a recognized Kenyan University.
• Demonstrated ability to use graphic design software to create posters and video reels.
• Demonstrated ability to manage social media pages.
• Familiar with AI software/apps for enhancing pictures/videos.
• Excellent written and verbal communication skills with the ability to present ideas clearly.

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• We are seeking an experienced and results-driven Senior Warehouse Manager to oversee and optimize our warehouse operations within the furniture industry. The ideal candidate will have a proven track record of managing large teams, overseeing logistics and inventory, and ensuring efficient workflow in a high-volume environment.

Key Responsibilities:

• Lead, manage, and mentor a team of 100+ warehouse staff across multiple shifts.
• Oversee the entire warehouse operation including receiving, storage, inventory management, order fulfillment, and dispatch.
• Implement and maintain efficient stock control systems to ensure accuracy and reduce shrinkage.
• Collaborate closely with logistics teams to streamline distribution and transportation processes.
• Maintain compliance with health, safety, and industry regulations.
• Identify and implement process improvements to increase productivity and efficiency.
• Prepare and present performance reports to senior management.
• Manage warehouse budgets, costs, and resource allocation.

Requirements

• Minimum of 5 years' experience in a warehouse management role within the furniture industry.
• Proven experience managing 50 or more staff members in a warehouse or distribution center.
• Strong background in logistics, inventory management, and supply chain operations.
• Excellent leadership, communication, and organizational skills.
• Ability to analyze data and make informed operational decisions.
• Proficiency with warehouse management systems (WMS) and MS Office Suite.
• Ability to work under pressure and in a fast-paced environment.

Preferred Qualifications:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field.
• Experience with ERP systems specific to the furniture industry.

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• To lead and grow strategic partnerships with key hospital and healthcare institutions across Kenya—including Tier A, Tier B, and other public, mission owned and private sector stakeholders—by establishing a best-in-class Key Accounts framework. The role focuses on optimizing listing of products, distribution, enhancing customer satisfaction, protecting profit margins, driving strategic growth, and building a high-performing key accounts commercial team.

KEY DUTIES & RESPONSIBILITIES

• Route to Market & Distribution Optimization
• Design and optimize route-to-market strategies to enhance direct distribution efficiency and coverage.
• Evaluate and improve distribution infrastructure and parameters to ensure product availability in key institutions.
• Strategic Key Account Management
• Develop and manage long-term relationships with Tier A and B hospitals across the country.
• Lead contract negotiations and renewals to ensure favourable terms aligned with business goals.
• Conduct quarterly business reviews with key clients to strengthen partnerships.
• Implementation and follow up implementation of planogram
• Validate planogram with KAE
• Commercial Strategy & Business Planning
• Actively contribute to the annual strategic business planning and quarterly commercial reviews.
• Conduct yearly market and competitive landscape assessments to align strategic direction.
• Benchmark performance and commercial activities against industry best practices
• Annual budget planning (sales target, advertising and promotional budgets)
• Prepare budget by brand (economics trend, new products, campaign, price adjustment)
• Monitor, review and report on all marketing activities
• Determine and manage the A&P Budget
• Report on ROI and KPI
• Ensure that the marketing objectives are achieved, measured and reported
• Develop and implement strategies to protect and enhance gross profit margins.
• Drive achievement of financial KPIs and targets as outlined in the commercial financial grid.
• Support budgeting processes and ensure robust profitability tracking and reporting.
• Suppliers Management
• Meet regularly with Suppliers to build effective relationships and promote our client products as the leading partner
• Respect suppliers’ regulations regarding storage, logistics, distribution, sales activities and pricing structures
• Prepare and ensure suppliers’ business reviews are prepared in a timely manner
• Liaise with suppliers for NPD, set targets or strategic plans concerning brands
• Prepare the monthly reports and attend to all queries in a timely manner
• Prepare supplier's visit (business review, trade visit & administration)
• Main contact of suppliers
• Build strong relationship with suppliers
• Customer Relationship Management
• Drive customer satisfaction by ensuring high service levels and timely delivery to institutions.
• Define, track, and improve the Net Promoter Score (NPS) as a core customer satisfaction metric.
• Implement service excellence and customer-first principles throughout the team.
• Handle customer complaints effectively in a timely manner
• Sales Forecasting
• Apply marketing excellence techniques and build winning marketing/brand plans.
• Ensure accurate and deep understanding of customer needs, competitor positioning, and market trends.
• Drive appropriate pricing strategies and optimize product mix for target institutions.
• Maintain a strong presence in the field and embody hands-on leadership.
• Update sales forecast and liaise with Supply Chain to efficiently manage and monitor stocks
• Follow up of proper ordering and smooth flow of stocks and optimum stock levels
• Align with calendar of activities
• Review monthly sales forecast taking into account latest trends
• Assess SFA and adjust forecast if need be
• Promo Planning
• Planning of promo: pre-workings and analysis
• Work with sales team to create and tract promotional activities
• Ensure proper implementation of promotional and trade activities
• Follow up with sales on demand plan
• Ensure deadlines are respected for submission of TPR and follow-up on implementation
• Responsible for the elaboration of the trade promotions in consultation with KAE
• Stock Management
• Analyse stock report and prepare action plan for depletion by brand, skus and customer
• Lead short expiry depletion plan
• Analyse and validate impact for depletion (sales under cost, unit cost, finance by suppliers etc)
• Execute for depletion and follow up with sales team
• Share plan for execution by sales team after cross checking physical availability in warehouse
• Market Monitoring
• Conduct market research to determine market requirements for existing and future products
• Analyse the market, product performance and launching of new products
• Data analysis and interpretation
• Research products to identify new opportunities
• Continuous observation and monitoring of competition and their activities
• Keep track of and evaluate the marketing activity of competitors
• Undertake market research to remain competitive in the consumer market
• Collect, analyse and make use of information of the different media channels
• Ensure market surveys and field research are carried out for new products
• Closely monitor and analyse and competitive activities
• NPD
• Conduct Market Analysis
• Product trials and tasting
• Prepare costing and sales forecast
• Authorisation from Authorities
• Define distribution channel
• Prepare Price List for listing
• Prepare listing documents: presentation and sales arguments
• Identify and propose new areas of development
• Reporting
• Preparation of figures and presentation
• Ensure timely sales and marketing reporting to suppliers and the Management
• Service Excellence
• Participate in the implementation of Service Excellence initiatives/ projects of the department.
• Ensure that team members are fully engaged and committed to Service Excellence and that excellent service level are maintained at all times
• Assess Service level on a continuous basis and address any matter impeding excellent service level
• Handle and/or follow up on queries and complaints promptly and ensure that appropriate corrective actions are taken in a timely manner
• Implement Service Excellence KPIs, monitor and continuously improve service level of the department
• Human Capital
• Support the setup and structure of a new Key Accounts commercial team.
• Lead, coach, and develop a high-performance team with a strong culture of engagement and empowerment.
• Implement people processes, including performance management, succession planning, and talent development.
• Provide product knowledge training to internal and external stakeholders
• Ensure positive and effective communication with subordinates and staff through the governance framework
• Ensure that Human Capital initiatives including but not limited to Leadership, Succession Plan and ‘Great Place to Work’ are properly and successfully deployed within the department
• Identify competency gaps, manage learning and development plans and provide opportunities to team members to learn and grow
• Identify areas of improvement with respect to discipline, code of conduct, team members’ engagement and address & resolve conflicts & issues
• Ensure that all health and safety provisions and measures are properly adhered and complied with at all times
• Ensure that the department comply with established policies and procedures, company’s standard practices as well as legal provisions as per prevailing legislation

Qualifications

• Degree in Sales & Marketing or any other equivalent
• MBA is an added advantage

Experience

• At least 10 years’ experience in all aspects of developing and managing marketing and sales strategies
• Must have proven track record managing key institutional accounts in the pharmaceutical or healthcare distribution industry.

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• We are currently looking to fill the position of Associate – Taxation.
• This role supports the organization’s day-to-day tax operations and general ledger functions. The ideal candidate should be analytical, well-organized, and demonstrate strong attention to compliance and detail.

Key Responsibilities:

• Support the preparation, reconciliation, and submission of statutory taxes, including VAT, Withholding Tax (WHT), and Excise.
• Perform accurate and timely tax reconciliations to ensure compliance with regulatory requirements.
• Assist with the preparation of monthly, quarterly, and annual financial reports in compliance with IFRS.
• Maintain up-to-date tax records and documentation to support internal and external audits.
• Coordinate with external auditors and tax authorities during audits and assessments.
• Monitor and process Accounts Payable (AP) and Accounts Receivable (AR) entries in alignment with tax implications.
• Assist in insurance handling, including policy reviews, claims tracking, and documentation.
• Ensure proper tax treatment in financial transactions and provide insights on tax risks or improvements.
• Collaborate with cross-functional teams to resolve tax-related queries and issues efficiently.

Requirements

Education & Experience:

• Bachelor’s degree in Accounting, Finance, or a related field.
• CPA Part 2 or higher.
• Minimum 3 years of relevant experience.

Key Competencies and Requirements:

• Minimum of 3 years’ experience in an audit firm or manufacturing company.
• CPA Part 2 certification required.
• Hands-on experience in tax reconciliations, including VAT, WHT, and Excise Tax.
• Proficient in SAP, QuickBooks, and Microsoft Excel.
• Familiarity with insurance administration and financial reporting procedures.
• Strong working knowledge of Accounts Payable (AP) and Accounts Receivable (AR) processes.
• Good understanding of IFRS and statutory compliance frameworks.
• Highly analytical, detail-oriented, and organized with a proactive approach to problem-solving.
• Demonstrated ability to work under pressure and meet strict deadlines.
• Experience in the FMCG sector is highly desirable.