Jobs at Consolidated Bank of Kenya

Key Responsibilities

• Market and maintain new and existing Central Government, County Government, quasi Government and other institutional clients as well as market Consolidated Bank as a banking partner among these institutions.
• Increase the Bank’s visibility among institutions through an aggressive calling program, obtaining feedback, recommending and implementing appropriate solutions in line with procedures/policies to satisfy needs, improve satisfaction levels and enhance service delivery.
• Manage portfolio growth for Corporate, Institutions, Parastatals and Government Ministries and departments ensuring that the bank maximizes its returns from the relationships and clients remain completely satisfied.
• Drive and deliver exceptional sales targets by identifying and meeting customers’ needs individually and as team.
• Grow current and fixed/call deposits account business from assigned institutional relationships.
• Enhance customer retention and grow other business lines contributing to overall bottom line through cross selling other bank products.
• Build relationships by identifying clients’ needs, and achieve business targets
• Grow the loan portfolio.
• Manage, lead and develop staff to high productivity.
• Prepare month-end business report detailing performance results.

Qualifications and Competencies

• Be a holder of bachelor’s degree in a business related field from a recognized university.
• Possession of professional banking qualifications such as AKIB and/or CPA (K) will be added advantage.
• Should have at least 7 years’ experience in general banking, 4 of which of which should be in institutional banking and/or liabilities management.
• Should have thorough knowledge and understanding of the banking industry.
• Should have excellent skills in Sales, Marketing and Customer service management.
• Should have excellent inter-personal, communication and negotiation skills with the ability to network and develop strong business relations.
• Should have strong leadership and people management skills with demonstrated competencies in championing high performance management.

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Key Responsibilities

• Formulate appropriate security policies and procedures to guide the Bank.
• Plan detailed security measures to ensure that all business development and branch network growth incorporates suitable security arrangements and that these are implemented in line with Central Bank of Kenya rules.
• Provide proper and continuous liaison between the Bank and external security agencies.
• Advise the Bank’s line managers correctly on the implementation of Bank security details.
• Develop internal security manuals to guide Bank operations.
• Liaise with security firms to ensure that their security obligations are discharged properly as per contract.
• Represent the Bank in all security forums.
• Carry out regular safety appraisal reviews across the bank.
• Occasionally assist in vetting all staff to confirm compliance with all security measures.
• Perform occasional investigations relating to various matters in the Bank.
• Plan, budget and co-coordinate the functions of the Security section.
• Establish Business Continuity Plans.
• Business Risk Assessment Analysis.
• Undertake Security Surveys.
• Participate and train staff on safety and security issues

Qualifications and Competencies

• Be a holder of a bachelor’s degree in Criminology or Social Sciences from a recognized university.
• Should have professional training in Fraud or Security Management.
• Should be a member of a Professional association such as Institute of Certified Fraud Examiners or any other relevant bodies.
• Should have at least seven years’ experience in both physical security and Fraud Management.
• Should have experience in carrying out investigations with the police force.
• Should have a good grasp of the criminal justice system, forensic and intelligence led investigations, statements recording and chain custody of exhibits

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Key Responsibilities

• Facilitate and negotiate amicable resolutions in Recoveries for the assigned portfolio/ branch.
• Coordinate contacts with debtors for the portfolio/branch assigned and make client visits.
• Where security has been provided or otherwise, liaise with the Debt Recovery Manager to institute recovery proceedings against the clients and oversee the follow up of repossession agents to ensure quick turnaround time on all repossession orders issued.
• Recommend to Manager Recoveries the engagement of the services of an investigator in the event of non-payment to ascertain other client assets that may be used to realize a shortfall arising from a terminated contract.
• Liaise with other service providers such as Debt Collectors, Lawyers, Auctioneers and Private Investigators for follow up of instructions issued to them.
• Work closely with the Legal department in the issuance of Statutory notices.
• Maintain updated debtors’ files with notes on all correspondence, meetings and telephone conversations.
• Where necessary, represent the Bank as a witness during court hearings and provide all the necessary support to lawyers acting for the Bank.
• Review of Provisions & Interest Suspense on Sub-Standard, Doubtful & Loss Accounts - (In conformity with prudential guidelines).
• Ensure all the classifications are in line with prudential guidelines requirements.
• Ensure that quality and timely periodic reports are prepared for management review.

Qualifications and Competencies

• Holder of a bachelor’s degree in Finance, Commerce, Economics Accounting, Banking or any business related field.
• Possession of professional qualifications in Credit Management will be added advantage.
• Should have at least three years’ experience in debt recovery in a Bank or Financial Institution.
• Should have thorough knowledge of legislation relating to lending and lending portfolio management.
• Should have excellent knowledge of data analysis and Microsoft Excel skills.
• Should have excellent inter-personal, communication and negotiation skills.
• Should have excellent planning, organization, problem solving and analytical skills