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  • Posted: Oct 12, 2022
    Deadline: Not specified
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.
    Read more about this company

     

    Call Center Agent

    Duties and Responsibilities 

    • Manage large amounts of inbound and outbound calls in a timely manner
    • Follow communication “scripts” when handling different topics
    • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
    • Seize opportunities to upsell products when they arise
    • Build sustainable relationships and engage customers by taking the extra mile
    • Keep records of all conversations in our call center database in a comprehensible way
    • Frequently attend educational seminars to improve knowledge and performance level
    • Meet personal/team qualitative and quantitative targets

    Key Qualifications

    • Strong verbal and written communication skills; in both English and Kiswahili
    • No MTI
    • Proficiency in Microsoft Office applications e.g. Word Excel; PowerPoint etc.
    • Minimum 3 years experience in a similar role preferably in the service industry
    • Quality Assurance, customer complaint resolution, customer service, and call etiquette
    • Good team spirit and open-minded
    • Positive attitude and proactive collaboration
    • Good stakeholder management and customer service
    • Excellent communication and interpersonal skills

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    Sales Representative

    Key Responsibilities: 

    • Conduct market research to identify selling possibilities and evaluate customer needs 
    • Actively seek out new sales opportunities through cold calling, networking and social media 
    • Set up meetings with potential clients and listen to their wishes and concerns 
    • Prepare and deliver appropriate presentations on products and services 
    • Create frequent reviews and reports with sales and financial data 
    • Ensure the availability of stock for sales and demonstrations 
    • Participate on behalf of the company in exhibitions or conferences 
    • Negotiate/close deals and handle complaints or objections 
    • Collaborate with team members to achieve better results 
    • Gather feedback from customers or prospects and share with internal teams 

    Key Qualifications:

    • Diploma/Degree in sales and marketing or relevant field
    • Minimum of two years proven experience as a Sales Executive 
    • Experience in a similar industry would be an added advantage
    • Excellent knowledge of MS Office 
    • Hands-on experience with ERP software is a plus 
    • Thorough understanding of marketing and negotiating techniques 
    • Fast learner and passion for sales 
    • Self-motivated with a results-driven approach 
    • Aptitude in delivering attractive presentations 
    • Excellent communication skills

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    Senior Accountant

    Key Tasks 

    • General Ledger & Reporting 
    • Prepares, approves, and submits journal entries 
    • Reviews and approves G/L account reconciliations  
    • Prepared Balance Sheet Reconciliations on a monthly basis. 
    • Validates month-end and quarterly reports 
    • Conducts Internal compliance activities 
    • Approves and provides reports to authorities and other third parties  
    • Provides written responses to auditors’ requests and consolidates feedback of third parties  
    • Reviews and approves regulatory reporting package for submission  
    • Requests and approves post-period adjustments  Tax (VAT, withholding tax, withholding vat, Income Tax) 
    • Reviews and signs-off tax & statutory returns and hands over to authorities and, if necessary assists resolve inquiries 
    • Submits periodical declaration on payment & remittances (prints or enters into local tax tool)  
    • Supports local tax audits 
    • Maintains local tax documentation 
    • Supports the Head of Finance in preparing the monthly, quarterly, and annual tax reporting and tax calculation 
    • Ensure all tax and statutory GL accounts (NHIF, NSSF, WHT, Withholding VAT, VAT, and Company Taxes) are fully reconciled, returns filed with the relevant authorities, and paid on time. 
    • Budgets, Planning, and forecasting 
    • Budgeting: participate in the preparation of budgets and in the annual budgeting process by providing necessary templates and inputs to the relevant departments.  
    • Cash flow forecasting: preparation of monthly and periodic cash flow forecasting. 
    • Ad hoc analytical reviews: preparation of ad hoc forecasts and analytical reviews as may be required by different stakeholders.  
    • Accounting system, internal controls, and compliance 
    • Accounting systems: ensure the maintenance of appropriate financial records and supporting documentation in line with International Financial Reporting Standards (IFRS). 
    • Internal control systems: contribute to the periodic updating and review of the effectiveness of 
    • financial internal control systems for the companies. 
    • Tax Compliance- ensure compliance with the applicable tax laws by the companies. 

    Bank and Cash: – ensure effective internal controls and management of the bank and other cash-related accounts. 

    • Accounts Payable 
    • Act as a single point of contact for specific key vendors and assisting Finance Team in resolving invoices exceptions processing issues resolving booking and reconciliation issues 
    • Process vendor invoices and routing them to the department they belong to for approvals 
    • Handles electronic uploads of vendor invoices (electronic invoices) 
    • Approved Vendor Master data changes  
    • Reviews, advices and authorizes payment proposal as well as submits and confirms payment 
    • request to bank 
    • Fixed Asset Accounting 
    • Organizes for local fixed assets reconciliation and addresses differences accordingly 
    • Review and approve fixed assets reports 
    • Assist with fixed assets verification and control 
    • Quality, Health, Safety & Environment 
    • Evaluate strategic and operational risks and opportunities to operations and business interests 
    • regarding quality, health, safety, and environmental topics, including environmental and workplace 
    • health and safety regulations, changing expectations of stakeholders, and national/local issues.  

    Skills & Competencies 

    • Proven ability to understand and analyze complex financial information 
    • High level of attention to detail and a logical and organized approach 
    • High level of accuracy, credibility, and accountability 
    • Strong Analytical skills  
    • Ability to work well independently as well as in a team and remotely with an off-shore partner 
    • Strong communication skills 

    Educational background / Work experience 

    • Bachelor’s Degree in a business-related field 
    • Additional accounting qualifications (e.g. CPA (K), ACCA, etc.) 
    • At least 4 years hands-on experience in a busy Finance Department 
    • Professional  experience  in  management  and  financial  reporting  as  well  as  in  accounting/  financial processes  
    • Proven Tax experience 

    Language Skills 

    • English & Swahili: fluency in written and spoken

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    Projects Administration Officer

    Requirements

    • Masters’ Degree in a Social Science or Development Studies from a recognized institution.
    • At least 3 years’ experience in administration, project management or communication.
    • Project management training, with hands-on skills and experience in using project management software.
    • Practical hands-on experience in project management in an international organization implementing multiple projects.
    • Budget tracking skills.
    • Proficient user of MS Office (particularly Excel and PowerPoint).
    • Knowledge of best practices and industry standards for project management.
    • Knowledge of international development or a demonstrated interest in poverty-related issues.
    • Experience in proposal writing, finance or accounting knowledge is an added advantage.
    • Advanced communication and writing skills in English (skills in French desirable).
    • Excellent organizational skills, multi-tasking, and administration.
    • Meticulous and effective at planning and monitoring work, and able to work well under pressure.
    • Excellent interpersonal and effective team management skills, and collaboration across multiple functions and teams.
    • The ability to understand and support the needs of diverse projects across an organization.
    • Technological skills for digital databases management.
    • Ability to uphold confidentiality, and be a person of high integrity and professional ethics.

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    Administrative Assistant

    Day-to-day responsibilities would include:

    • Guest invoicing, billing and collection of cash & credit payments according to Angama’s BOP.
    • Liaising  with  all  operating  departments  to  ensure  no  guests  check–out  before  paying  all  outstanding amounts
    • Performing daily revenues night runs after ascertaining proper capture of the day’s revenue  transactions
    • Providing daily night audit batch for income audit.
    •  Be the final contact office for checking out guests
    • Operate and safeguard PDQ Machines.
    • Recording supplier invoices into Sage Accounting software and ensuring that the records are  always up to date.
    • Oversee and assist in receipts and issuance of stock items ensuring proper documentation of the  same and the overall administration of the company’s store management system.
    • Facilitate, train and assist HoD’s raise stocks and non-stock requisition for all lodge requirements.
    • Determine the stock levels to ensure no over stocking or under stocking of stock items.
    • Ensure goods and materials are checked before receipt, confirmation of quantities and quality  for storage.  
    • Ensuring proper documentation and accurate filing within the stores section.
    • Correctly receive the items, accurately record the data into sage software, issue and properly file  GRN (Electronically or manually).
    • Manage stock returns process by issuing Returned Goods Advise and following up for credit  note.
    • Coordinate regular inventory audits and share the report to the Financial Controller.
    • Liaise  with  all  internal  teams  to  test  products’  quality  (status  upon  delivery  and  storage  conditions)
    • Carry out regular stock take for beverage, clinic, shop, food and assisting with the company wide  month end stock take.
    • Manage inventory using FIFO system, with a close emphasis on expiry dates
    • Identify and communicate items with low inventory levels to the Procurement Manager.
    • Filing documents on Drop Box: off days application, leave and medical claim forms,
    • Updating the leave/off days schedule for staff at the lodge and working closely with heads of  department in enforcing the company’s policies.     

     Qualifications  

    To be successful in this role, applicants should meet the following criteria:  

    • Minimum Qualification: Qualifications in accounting e.g. CPA or ACCA.
    • Practical experience in the use of computer accounting packages including Excel and Sage or  any other accounting system is essential.
    • Working experience of at least (3) years in a similar position. Experience in stores management  with knowledge of sage software and/or other stores software will be added advantage.
    • Prior experience in front office cashiering required

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    Procurement Officer

    Qualifications

    • Degree in Procurement and supply chain management.
    •  Member of a professional body KISM or CIPS
    • At least 2 years’ experience in a busy organization-NGO experience preferred.

    Responsibility

    • Consolidate the / quarterly/ Annual Procurement Plan 
    • Prepare procurement/supplies reports & updates for submission to procurement manager
    • Support in asset management
    • Secretary to the Procurement committee
    • Prepare tender documents, notices, contract documents and proposals including SAM search on vendors
    •  Initiate a tender process to prequalify suppliers
    •  Participate in Stock taking exercise
    • Consolidate user requirements to ensure economies in procurement process
    • Maintain the procurement records
    • Drafting of annual and revised procurement and disposal plans
    •  Maintain an up-to date database records of prequalified suppliers.
    • Undertake supplier rating and appraisal and conduct regular market surveys.
    • Conduct thorough checks of material and service deliveries before signing delivery note to ensure value for money.
    • Raise LPO with the Finance Department for payments of goods, services and works procured.

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    TV presenter

    Requirements:

    • At least 3 years’ experience as a TV presenter
    • A Diploma or Degree or an equivalent in Mass Communication or a related discipline
    • Be a team player, confident, bold, vibrant,
    • Be able to follow instructions and quick to learn
    • Ability to work under minimal supervision.
    • Born again Christian

    go to method of application »

    Digital & Social Media Manager

    Responsibilities

    • Perform research on current benchmark trends and audience preferences
    • Design and implement social media strategy to align with business goals
    • Set specific objectives and report on ROI
    • Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
    • Monitor SEO and web traffic metrics
    • Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
    • Communicate with followers, respond to queries in a timely manner and monitor customer reviews
    • Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
    • Suggest and implement new features to develop brand awareness, like promotions and competitions
    • Stay up-to-date with current technologies and trends in social media, design tools and applications

    Requirements

    • Proven work experience as a digital and social media manager
    • Hands on experience in content management
    • Excellent copywriting skills
    • Ability to deliver creative content (text, image and video)
    • Solid knowledge of SEO, keyword research and Google Analytics
    • Knowledge of online marketing channels
    • Familiarity with web design
    • Excellent communication skills
    • Analytical and multitasking skills
    • BSc Degree in Marketing or relevant field

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    Customer Experience Agent

    Job Responsibilities

    • Serve clients on all modes of engagement i.e messages, calls, social media and face-to-face.
    • Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.
    • Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.
    • Respond to all requests for quotations sent through all modes of engagement.
    • Ensure clients’ issues and complaints are addressed speedily and effectively.
    • Handle after-sale-related queries such as warranty.

    Requirements

    • Must be willing to work on commission.
    • Proficiency in oral AND written English.
    • Must be a proficient computer and internet user.
    • Must be willing to work six days a week. (Monday – Saturday).

    go to method of application »

    Senior Finance Officer

    Key Responsibilities

    Finance Management

    • Review and verification of financial transactions/activities/documentation for accuracy, appropriateness and completeness and ensure full compliance of financial services and transactions with donor rules, regulations, policies and recording and reporting systems.
    • Prepare projects’ monthly cash flow projections MCMP ensuring timely requests for replenishment of the project bank account.
    • Prepare bank reconciliations, debtors and creditors reconciliation.
    • Timely posting of data on Microsoft Navision accounting system.
    • Ensure proper book keeping maintaining accounts payable and accounts receivable.

    Grant Management

    • Provide support in monitoring adherence with the terms and conditions of grant agreements.
    • Ensure grants awarded are in compliance with DFID and other donor regulations.
    • Assist in the review and updating of operational policies and procedures for procurement and contracts/grants management
    • Provides support on contracts and subcontracts management from the pre-solicitation stage through completion or closeout**.**

    Budgeting and budget monitoring

    • Take part in proposal development and support the team in budget preparation.
    • Ensure proper budget implementation to ensure adherence to budget lines.
    • Maintain a 4% budget variance

    Reporting

    • Prepare projects’ budget variance reports and submit to the Finance and Grants Manager by 26th of every month.
    • Prepare monthly financial reports (MFRs) for the project and submit to Finance & Grants Manager by 2nd of every month.
    • In accordance with donor requirements, create or maintain procedures for capturing and publishing monthly, quarterly and annual project technical and financial reports.
    • Ensure reports are sent to the donors on a timely basis.

    Audit and Audit Processes.

    • Facilitate donor reviews and resolve any queries arising from the review.
    • Facilitate annual project audits for the region where applicable.
    • Prepare audit schedules for the region’s projects in preparation for the annual organizational audit, ensure completeness of all supporting documentation and facilitate resolving of any queries arising from the audit.

    Desired Education and Training

    • Bachelor’s degree in Finance/Accounting or other business- related degree.
    • Completed CPA (K)/ACCA.
    • Certificate in Project Management

    Experience and Abilities

    • 5 years working experience with a minimum of 2 years in a supervisory or management position.
    • Ability to set priorities, organize time efficiently and work independently on several tasks simultaneously.
    • Demonstrated ability to work in a team with other finance, grants and accounting staff.

    Knowledge and skills

    • Excellent computer knowledge in Microsoft Navision
    • Strong financial reporting skills
    • Strong analytical skills**.**

    Method of Application

    Send your application to jobs@corporatestaffing.co.ke

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