Jobs at Eat 'N’ Go Limited

The Legal Manager is responsible for providing comprehensive legal support to the organization by managing legal risks, ensuring regulatory compliance, and delivering sound legal advice to support business objectives. The role oversees contract management, litigation, corporate governance, and compliance frameworks while safeguarding the company’s interests Legal Advisory & Business Support

• Provide timely and practical legal advice to management and business units on operational and strategic matters.
• Interpret laws, regulations, and policies impacting the organization and communicate implications clearly.
• Support business decision-making by identifying legal risks and recommending mitigation strategies
• Contract Management
• Draft, review, and negotiate a wide range of agreements including vendor contracts,
• service agreements, NDAs, leases, and partnership agreements.
• Ensure contracts align with company policies and legal requirements.
• Maintain a contract repository and track key obligations, renewal dates, and risks.
• Regulatory Compliance
• Ensure compliance with all applicable local laws, industry regulations, and statutory requirements.
• Monitor changes in legislation and advise the organization on necessary adjustments.
• Coordinate regulatory filings, permits, licenses, and approvals.
• Risk & Compliance Monitoring
• Prime responsibilities and duties
• Litigation & Dispute Management
• Manage all litigation, disputes, and claims involving the organization.
• Liaise with external counsel and oversee their performance to ensure costeffective legal representation.
• Develop dispute resolution strategies to minimize legal exposure and financial impact follow-up on audit recommendations.
• Corporate Governance
• Support the implementation of corporate governance policies and best practices.
• Assist in board-related matters including preparation of legal documents, resolutions, and minutes (if applicable).
• Ensure compliance with internal policies and ethical standards
• Risk Management
• Identify, assess, and mitigate legal risks across all business operations.
• Conduct periodic legal audits and compliance reviews.
• Develop risk management frameworks and internal controls.
• Policy Development & Implementation
• Develop, review, and update internal policies, procedures, and guidelines.
• Ensure policies are aligned with legal and regulatory requirements.
• Drive awareness and adherence across the organization.
• Training & Awareness
• Conduct training sessions for staff on legal, compliance, and regulatory matters.
• Promote a culture of compliance and ethical behavior within the organization.
• Stakeholder & Regulatory Engagement
• Serve as the primary point of contact for legal matters with regulators and external stakeholders.
• Build and maintain relationships with regulatory authorities and industry bodies
• Leadership & Team Development
• Bachelor of Laws (LL.B) and Barrister-at-Law (BL) qualification.
• Minimum of 6–10 years’ post-call experience.
• Strong experience in corporate/commercial law, contract negotiation, and compliance.
• Experience managing litigation and working with external counsel.
• Industry experience in [Manufacturing, real estate / construction / FMCG / fintech/Hospitality] is an added advantage
• Strategic Thinking
• Attention to Detail
• Risk Assessment & Management
• Stakeholder Management
• Negotiation & Influence
• Decision-Making
• Ethical Judgment

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As a Delivery Rider at Eat N Go, you are responsible for delivering customer orders quickly, safely, and accurately while providing excellent customer service. You ensure all deliveries are handled with care and the company motorbike is well maintained and operated in line with safety and traffic regulations. Your role is key in creating a positive customer experience beyond the store.

The Person

• Deliver Brand products to the client destination,
• Check to see if package is damaged.
• Follow traffic signs and street signs to get to destination.
• Inspect and maintain, adding fluids and oil as needed.
• Check tires, brakes, lights, and gas.
• Add fuel when running low in liaison with the Unit Manager.
• Take payments when needed upon product sale/delivery.
• Present change and receipts to the client upon each sale/delivery.
• Ensure address on package matches up to delivery address.
• Monitor traffic conditions to avoid delays.
• Read and interpret maps and GPS directions.
• Maintain logs of packages delivered.
• Ensured merchandise is secured properly compliant with safety requirements.
• Followed safety procedures for transporting hazardous goods.
• Performed pre-trip, en-route, and post-trip inspection of motor bike.
• Recorded cargo information, hours of service, distance travelled and fuel expenditure.
• Report any incidents to dispatcher and the unit manager for quick solution.
• Reported serious mechanical problems to the Unit Manager.

Prime responsibilities and duties

• Kept motor bike and associated equipment tidy and in good working order.
• Valid rider’s license (Class A3)
• KCSE Certificate
• Valid Certificate of Good Conduct
• Previous experience as a delivery rider is an added advantage

Key Competencies

• Good communication skills (English & Kiswahili)
• Strong sense of responsibility and integrity
• Good knowledge of road safety rules and Nairobi routes
• Time management and reliability
• Customer-focused attitude
• Basic record-keeping skill

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The Internal Audit Manager is responsible for ensuring a strong governance and control environment across the organization. This role provides independent and objective assurance on the adequacy of internal controls, risk management processes, and compliance with policies, regulatory requirements, and industry standards. The position combines audit execution, risk advisory, and control oversight while also serving as a strategic partner to management in safeguarding assets, preventing fraud, and promoting operational efficiency.

• Audit Planning & Strategy
• Develop and execute a comprehensive annual internal audit plan aligned with organizational priorities and risks.
• Conduct Risk Assessments to determine audit focus areas across financial, operational, IT, and compliance functions.
• Align audit strategies with global standards (e.g., IIA Standards, COSO Framework, ISO 31000).
• Present annual audit plans to executive management and the Audit Committee for approval.
• Audit Execution & Reporting
• Lead and perform audits across financial, operational, and support functions.
• Evaluate internal control systems for efficiency, effectiveness, and compliance.
• Document audit findings, prepare professional reports, and present results to management and the Board Audit Committee.
• Recommend actionable improvements and ensure timely follow-up on audit recommendations.
• Perform special reviews and forensic audits where fraud, waste, or abuse is
• Prime responsibilities and duties
• suspected.
• Risk & Compliance Monitoring
• Continuously monitor emerging risks and provide early-warning signals to management.
• Ensure compliance with internal policies, statutory laws, tax regulations, and industry-specific standards.
• Coordinate regulatory audits and inspections, serving as the point of contact with external auditors and government agencies.
• Lead fraud risk management programs, including whistleblowing mechanisms and investigations.
• Develop compliance dashboards and periodic governance reports for leadership
• Financial & Operational Assurance
• Review financial reporting controls to ensure integrity, accuracy, and compliance with IFRS.
• Assess procurement, vendor management, inventory, and cash handling processes for control effectiveness.
• Monitor capital expenditure approvals, contracts, and project budgets for compliance.
• Identify cost leakages and recommend efficiency improvements across business operations.
• IT & Digital Controls
• Collaborate with IT to review system access, cybersecurity controls, and data privacy compliance.
• Ensure effective controls within ERP, POS, and other core business systems.
• Monitor IT general controls (ITGCs) and application controls for reliability and security.
• Conduct periodic reviews of business continuity and disaster recovery frameworks.
• Leadership & Team Development
• Supervise, mentor, and appraise internal auditors, controllers, and regional compliance officers.
• Build capacity through structured training programs on audit techniques, compliance, and governance standards.
• Promote a culture of ethics, accountability, and transparency across the organization.
• Foster cross-functional collaboration to ensure integration of risk and control practices.
• Stakeholder Engagement
• Act as the primary liaison between management, the Audit Committee, external auditors, and regulators.
• Provide advisory support to senior leadership on control environment, risk posture, and compliance trends.
• Deliver periodic governance presentations to the Board and executive team.

The Person

• Bachelor’s degree in accounting, Finance, Economics, or related field.
• Professional certification (ACA, ACCA, CIA, or CISA) preferred.
• 8–10 years’ relevant experience in audit, risk, or control management.

Key Competencies

• Strong analytical and investigative skills
• Risk assessment and internal audit expertise
• Attention to detail and problem-solving
• Ability to manage multiple priorities •
• Strong interpersonal and communication skills
• High ethical standards and discretion

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• As a Customer Service Representative at Eat N Go, you are the face of our brands and a key driver of the customer experience. This role is responsible for delivering world-class service by creating meaningful connections with customers, ensuring product excellence, and maintaining a clean, safe, and welcoming store environment.

Prime responsibilities and duties

• You will play a critical role in enhancing customer satisfaction, supporting sales growth, and upholding the brand’s operational and service standards. Through consistent engagement, attention to detail, and teamwork, you will help create memorable experiences that keep our customers coming back.
• Maintain customer satisfaction, and world class customer service.
• Provides quality beverages and food products consistently for all customers.
• Maintains clean store operations.
• Welcome and connect with every customer.
• Discover customer needs and appropriately suggest product with every customer to enhance service and meet sales goals.
• Offer customer demonstrations and product samples
• Follow health, safety and sanitation guidelines for all products.
• Follow store policy and procedures for operational flow at each station.
• Follow standards for merchandising, stocking, rotating and storing products.
• Performs cleaning tasks in accordance with the duty roster and cleaning standards and works as a store team member.
• Present one professionally and demonstrates clear communication by using brand skills with all customer and partner interactions.
• Follow cash handling procedures.

About the role

• KCSE certificate
• Certificate/Diploma in Hospitality or related field is an added advantage
• Previous experience in customer service or hospitality is a plus
• Good communication skills (English & Kiswahili)
• Friendly and customer-focused attitude
• Team player with a positive mindset
• Ability to work in a fast-paced environment
• Honest, reliable, and responsible
• Attention to detail

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Main purpose of this role is to ensure inventory management and cost of sales are correctly accounted for; ensuring both physical and book inventory are reconciled and reconciling items investigated and resolved.

Key aims and objectives

• To ensure timely processing of stocks movement instructions from Commissaries to stores, stores to stores.
• To correctly report inventories daily and cost of sales weekly.
• To supervise and participate in monthly physical verification of Stocks for successful inventory management.
• Ensure adequate controls in inventory management and report daily inventory
• variances and action taken.
• To ensure that the inventory movements are tracked and are correctly reported in Navision.
• To correctly report slow moving, Bad and Damaged materials.
• To Correctly report expired and obsolete stock.
• To ensure that the POS and NAVISION recipes agree and updated regularly.
• Review best practices that can support continuous process improvements.

Prime responsibilities and duties

• To seek guidance from the Finance Manager on postings relating to inventories respectively.
• Posting of transfer orders in Navision based.
• To ensure movement of inventory is tracked and updated in ERP in accordance with internal Policies and procedures.
• Liaise with other departments to ensure correct posting of invoices and expenses.
• To amortize consumables in accordance with usage report from Warehouse / Commissary.
• Preparation of Landed costs for imported items.
• Any other duties and responsibilities that may be assigned from time to time.
• Reports
• Generation of Daily/Weekly/monthly inventory and Cost of Sales reports
• Monthly reconciliation of physical inventory to book quantities
• Preparation of Slow moving, Bad and Damaged Goods Report

The Person

Experience/Education Required:

The candidate should meet the following qualifications/specifications:

• Hold a bachelor's degree in business related course, or
• Be a CPA Level II Holder
• 2-3 years' experience in the field; preferably QSR (Quick service restaurant)
• Proficiency in Excel; Microsoft Oracle and ERP is an advantage
• High Integrity, utmost confidentiality level
• Good analytical skills
• Excellent verbal and written communication skills and the ability to summarize and present complex financial data in an organized, concise manner
• Independent, mature, self-initiative and possesses positive attitude