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  • Posted: Jun 15, 2021
    Deadline: Jun 18, 2021
  • Finn Church Aid - Action for Human Dignity Finn Church Aid (FCA) is the largest Finnish development cooperation organisation and the second largest provider of humanitarian assistance. We operate in 15 countries, where the needs are most dire. We work with the poorest people, regardless of their religious beliefs, ethnic background or political conviction...
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    ICT Assistant - Kakuma/Kalobeyei

    Job Description/Requirements

    Finn Church Aid Kenya is looking for an ICT ASSISTANT – 1 Position
    Duty Station: Kakuma / Kalobeyei
    Reports to: Project Coordinator


    • Under the overall supervision of the Project Coordinator, the incumbent will be responsible for providing daily technical support and troubleshooting of all computer systems, tablets, phones and other peripherals with consideration to their needs and requirements. **
    • S/he will be responsible for ensuring reliable local communications and connectivity between the field office, Teachers Resource Centre and schools. **
    • S/he will be required to support the adoption and rollout of any new technology required to implement program activities in the areas of operation. **


    • Ensure all office IT infrastructure is in good working order by both working with external IT and through your own monitoring and maintenance. This includes Laptop computers, desktops, Phone systems, Power Backup Systems, Printing, Internet connections, Local area networks and software used in the program.
    • Keep an up-to-date inventory of FCA tablets used by teachers. Make sure all user workstations are in good working condition and configured correctly.
    • IT Support; Provide application assistance to users that need help in different Microsoft Office apps including Outlook, Teams, Word, Excel and PowerPoint.
    • Training; Provide regular training for new and current members of staff for new and existing applications.
    • Support Country Programmes with their operational IT budgeting needs.
    • Ensure data and system integrity by setting up and administrating ICT security systems: anti-virus, backup routines, access controls, firewall and physical security.
    • Maintain necessary documentation for system maintenance and follow up appropriate maintenance contracts for all ICT equipment.
    • Help develop and maintain IT documentation, processes and procedures.
    • Troubleshoot and repair of hardware, operating systems and applications.
    • Enhance office IT system through appropriate upgrades and advise Operations Unit on changes or improvements required.
    • Perform such other duties as may be assigned.



    • Technology focused undergraduate degree.
    • At least 1 or more IT industry certifications e.g. CISCO, CompTIA A+.


    • At least 2 years of experience providing information communications technology (ICT) and administrative support in a development context.
    • Experience working with INGOs or other international donor-funded programs a plus.
    • A good understanding of how, and the skills needed, to maintain reliable computer systems.


    • Good interpersonal skills, with ability to explain computer and IT concepts to staff who may have very basic IT knowledge.
    • Able to effectively manage, operate, repair and maintain PC and local office hardware and software applications.
    • Able to set up and manage internet routers, Wi-Fi access points, printers, projectors, scanners.
    • Ability to prioritize, organize and manage a large and diverse workload under pressure.
    • Ability to work and contribute as a team member in systems implementations.
    • Willingness to work outside regular office hours including weekends when needed.

    go to method of application »

    Data Analyst Assistant in Kalobeyei

    Duty Station: Kakuma / Kalobeyei
    Reports to: Project Coordinator


    FCA is looking for an Education data analyst Assistant who must be able foster appropriate skills and social abilities to enable refugee learners achieve optimum development according to age, ability and aptitude.


    • Responsible for data collection, analysis and processing for purpose of report production and decision-making.
    • Track and support other education staff in implementing FCA project management systems and guidelines to ensure the smooth implementation of approved activities.
    • Work closely with Education and other sector personnel to ensure quality accounting of materials and assets in the sector.
    • Collect and analyse numerical data from schools and present in an informative and understandable manner in terms of enrolment, attendance, transition, and retention and dropout rates.
    • Support registration of learners for the KCPE Examination and during administration of exams
    • Overall in charge of school supplies (teaching and learning materials, which includes: Making requisitions on quarterly basis of the required school materials and equipment, Distribution of the same to all schools in good time for appropriate utilization.
    • Ensure all rights holders list are signed against items received and copies kept in both the schools and Education main office.
    • Work together with SMP supervisor to ensure SMP weekly and CP reports are up to date and timely and accurately done and sent to WFP through the officer in charge.
    • Coordinate plans with partners at all levels, particularly, UNHCR, UNICEF, the Ministry of Education, other government and camp authorities active in education in all the camps.
    • Represent FCA with external stakeholders as requested (inter-agency coordination meetings, working groups) and influence the shape of broader sector strategies.
    • Actively promoting the rights of persons of concern in all interactions with stakeholders including the government.
    • Interacting with rights holders and establishing networks with stakeholders to address real needs and promote best practices.
    • Disseminate information concerning education services available for the refugee communities.
    • Ensuring that all cross‐cutting issues (i.e. gender, environment, conflict mitigation, and accountability) and FCA approaches (i.e. rights‐based approach, Do No Harm, integrated approach, and community participation) are mainstreamed into all project activities.
    • Provide periodic analytical overviews of program progress, highlighting achievements via indicators, strengths, opportunities, weaknesses, challenges/constraints, lessons learnt and way forward.
    • Actively protect children in every aspect of work and personal life, by preventing harm and reporting child abuse.
    • Analyse examination to provide value added progress reports for national and internal exams.
    • Support Education officers, Education coordinator, head teachers and teachers in maintaining accurate records of all items in the schools and keeping written records up to date in a legible and accurate manner.
    • Work with Education officers and education coordinator so as to assess and improve curriculum implementation.

    Professional Qualification:

    • At least a degree in Education (B.ED) from a recognized university with additional training in educational statistics, candidates with a diploma in statistics may be considered.
    • Strong analytical, administration and documentation skills in the management of educational data management.
    • At least 3 years of experience in in a similar capacity
    • Strong communication and interpersonal skills.
    • Strong reporting skills
    • Strong analytical skills and capacity to present complex data is simplified manner
    • Ability to manage a complex and diverse workload and to work within tight schedules.
    • Ability to contribute to a small, proactive team, motivating staff and working collaboratively with colleagues and providing support and advice as necessary
    • A full appreciation of the value of co-operation, a team player.

    Relevant Experience:

    • Taking responsibility for personal learning and competence development.
    • Exhibiting the generic employee skills especially valued by the organization: Dependability and productivity, Communication, Problem solving, Teamwork, Safety and Security, Accountability and Integrity.
    • Experience gained within an international humanitarian NGO –preferably in Kakuma will be an added advantage.

    Method of Application

    All qualified and interested candidates are encouraged to send a completed Application Letter and Curriculum Vitae to: [email protected] stating the vacancy job title in the subject line
    Deadline for receiving applications is 18th June 2021

    FCA will only contact short- listed applicants.

    FCA is an equal opportunity employer, irrespective of gender, race or religious affiliation. FCA is a signatory to the Code of Conduct for humanitarian agencies. Attempts to influence recruitment procedures through phone calls, emails or inducements of any kind will lead to disqualifications

    Note: Get your CV ready for 2022. Order our 100% professional CV Service.

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