Jobs at Flexi-Personnel

JOB PURPOSE

The Sales Representative - Corporate Sales will be responsible for closing corporate sales, meeting set monthly sales targets, ensuring good customer interface with our clients, as well as relationship management within the entire sales cycle.

DUTIES AND RESPONSIBILITIES

• Meet set sales monthly targets – currently set at Kshs. 5 million per month. The candidate is responsible for collection of payments as they fall due based on clients’ credit terms.
• Engage potential customers in dialogue that opens opportunities.
• Commit to departmental and individual quotas/goals.
• Meet company expectations for excellent customer service.
• Provide information regarding the product/service in an engaging manner.
• Answer all customer questions honestly and accurately.
• Take relevant notes on all calls for future use and enter into a database.
• Process orders in liaison with office logistics and customer relationship staff quickly and accurately.
• Maintain a friendly, professional tone at all times.
• Function as part of the team with sincere enthusiasm.
• Negotiate sales and address any concerns/reservations of potential customers.

QUALIFICATION, EXPERIENCE, AND SKILLS

Minimum Qualifications:

• Degree or diploma, preferably in Sales or Business-related field.
• Must have worked as a Sales Executive in a Stationery supply, distribution and wholesale firm and demonstrable selling to Banks, Manufacturing firms, NGO’s, Schools and other corporates.
• At least 3 years’ experience in a similar role with demonstrable performance.
• Proficiency in computer skills including MS Word, Excel, Outlook, Access, and/or CRM.
• Outstanding verbal communication skills and a positive attitude.
• Excellent telephone etiquette.
• Fluent in English and Swahili language.
• The personable and friendly tone of voice.
• Ability to handle being rejected by customers and remain calm and collected.
• Trustworthy, professional, and reliable when dealing with confidential information.

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Responsibilities

• Work closely with the Department Programme coordinator and RDGE Delivery team to maintain an updated excel list of agriculture projects pipeline (at least 3 years rolling list) specifying their processing schedule from identification to Board approval, synchronizing with AHAI and RDGE Indicative Operations Programme (IOP)
• Work closely with Task Managers to ensure the realization of the Division key performance indicators (KPIs) sector in terms of portfolio quality and performance, and business delivery.
• Follow up with Project coordination units on timely submission of disbursement requests, cancellation of loan and grant balances as due, extension or completion date and loan disbursement deadline in SAP, etc.
• Keep a monthly and quarterly list of planned and realized missions – with emphasis on preparation, appraisal, launching, supervisions, MTR, completion; and ensure that the relevant reports (Aide-Memoires, back to office reports, Implementation progress reports, project completion reports, etc) are submitted timely and filed. 
• Follow up on loans and grants creation in SAP for new approvals (within 2 days from approval date), loans and grants agreement signature, entry into effectiveness and timely first disbursement for new operations.
• Creation of Business Partners in SAP (Ministries, Executing Agencies, Implementing Entities, Suppliers, Consultants).
• Ensure creation of contracts in SAP – in single or multiple currencies, with lots, competitive or direct negotiations
• Process reallocation of funds with disbursement categories in SAP (works, services, goods, miscellaneous, operation cost), creation of disbursement requests on Trust Funds (SAP Trust Fund Management System (SAP-TFMS)
• Compile and maintain an update portfolio database of the division (lending and non-lending operations, trust funds, special initiatives, co-financing).
• Work with Task Managers to ensure regular and timely supervision and completion reporting of all agricultural operations in the region.
• Report on accuracy and completeness of TFMS (Trust Fund Management System), SAP (System Applications and Products), BPPS (Bank-Wide Program Processing Schedule) & SRAS (Strategic Resources Assessment Software) data.
• Prepare and monitor the implementation of the division administrative budget and determine/recommend allocation of funds when necessary.
• Assist with recruitment of consultants, initiate SAP processing of their contracts, prepare service orders, process their payments and follow them up with the Accounting and Treasury units concerned.
• Coordinate matters with the Corporate IT Services Department (CHIS), if necessary, for all issues relating to the SAP / BPPS / ATRS / SRAS/ TFMS system and other information technologies; play the role of SAP resource person in the division and the department; provide technical assistance to the staff in the use of SAP.
• Participate in weekly division meetings and prepare minutes and correspondence as requested.
• Perform any other tasks requested by the Team.

Competencies (skills, experience, and knowledge):

• Hold a minimum of a bachelor’s degree, in public Administration, Management, Information Technology or related field.
• Have a minimum of five (5) years of progressively relevant and practical experience, in an international organization.
• Working knowledge and practical experience with the systems (SAP / BPPS / ATRS / SRAS and TFMS) and Operations Manual of the African Development Bank.
• Ability to work as part of a team and providing support to other team members where needed.
• High integrity and accountability in all aspects of portfolio management and programme implementation.
• Professional approach: a good grasp of the Bank’s organizational functions and procedures; self-control and a commendable personality.
• Excellent organizational, and communication skills.
• Able to work under pressure in the dynamic setting of an international and multicultural setting.
• Handling speedily and efficiently internal and external requests.
• Knowledge of administration duties.
• Excellent written and verbal communications in English or French, with a working knowledge of the other language.
• Competence in the use of standard Microsoft software (Word, Excel, Access, PowerPoint).
• Knowledge of SAP will be an asset.