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  • Posted: Oct 27, 2025
    Deadline: Not specified
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  • Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support....
    Read more about this company

     

    Coders

    Minimum qualifications required:

    • Bachelor’s degree in public policy, Social Sciences, Environmental Studies, Public Health, Political Science, Data Science, Information Management, or any related discipline.
    • Proven experience in qualitative coding and policy content analysis using software such as NVivo, Atlas.ti, MAXQDA, or equivalent tools.
    • Strong ability to interpret, categorize, and synthesize complex policy documents, legislative texts, and strategic frameworks across multiple sectors
    • Familiarity with AI-assisted text analysis tools or demonstrated willingness to learn and apply machine-assisted policy analysis systems such as PolicyLens AI.
    • Understanding of policy ecosystems and governance structures in Africa; knowledge of domains such as climate change, digital transformation, public health, or resilience will be an added advantage.
    • Exceptional attention to detail, commitment to data integrity and confidentiality, and ability to ensure high-quality outputs under minimal supervision.
    • Ability to work effectively in multidisciplinary research teams, adapt to evolving analytical frameworks, and contribute to iterative model improvement and evidence translation processes.

    Job Description (responsibilities):

    • Collect, review, and organize national, regional, and global policy documents, legislative texts, strategies, and frameworks across multiple disciplines, including health, environment, education, technology, and governance.
    • Contribute to the design, testing, and refinement of standardized coding frameworks and taxonomies aligned with diverse project objectives and thematic areas.
    • Conduct systematic coding and annotation of policy content using PolicyLens AI platform comparing it to other qualitative analysis tools e.g., NVivo, Atlas.ti, MAXQDA.
    • Engage with the PolicyLens AI research and technical teams to improve model accuracy through feedback loops and data annotation refinement.
    • Review, validate, and cross-check AI-generated outputs to ensure conceptual accuracy, contextual relevance, and consistency across datasets from different policy domains.
    • Identify emerging policy themes, gaps, and trends; generate insights to inform cross-sectoral policy discussions and strategic decision-making.
    • Participate in regular review meetings, capacity-building sessions, and cross-project collaborations to ensure alignment of coding activities with institutional goals and evolving policy priorities.
    • Maintain strict data confidentiality, ensure adherence to ethical standards, and document all coding procedures for auditability and reproducibility.

    go to method of application »

    Rsa Technician – Licensed Technician Rider- Kakamega

    The RSA Technician (Licensed Technician Rider) is a critical frontline role within Spiro Kenya’s aftersales operations. The technician will be part of the 24-hour Roadside Assistance (RSA) team, providing on-call support to Spiro riders in need of emergency technical help, repairs, or basic maintenance in the field. This role requires a licensed motorbike rider with strong technical skills, excellent customer handling, and the ability to troubleshoot and resolve electric vehicle (EV) issues on-site, day or night.

    KEY DUTIES AND RESPONSIBILITIES

    • Emergency Technical Support
    • Provide on-site diagnostics, repair, and recovery support for Spiro riders experiencing breakdowns or technical issues.
    • Attend to RSA calls during assigned day or night shifts based on rota or emergency escalation. 
    • Support minor repairs and troubleshooting for EV bikes, battery faults, or controller errors. 
    • Field Maintenance & Minor Repairs 
    • Carry out preventive maintenance or quick service interventions in the field to restore bike functionality and reduce downtime. 
    • Accurately document interventions and escalate complex issues to the service center when needed. 
    • Rider Support & Customer Service 
    • Provide professional and courteous support to Spiro riders, ensuring confidence and safety during breakdown incidents.
    • Educate riders on basic troubleshooting and safe practices where applicable. 
    • Safety & Compliance 
    • Ensure use of full PPE, safety tools, and adherence to Spiro’s RSA protocols and traffic regulations at all times. 
    • Maintain cleanliness and readiness of the RSA motorbike and toolkit assigned. 
    • Reporting & Coordination 
    • Log all RSA calls, repairs, time-on-site, and parts used through the digital reporting system. 
    • Coordinate with the service station and RSA control center for dispatch, tracking, and follow-ups.

    EDUCATION QUALIFICATIONS, EXPERIENCE, SKILLS, AND TRAITS.

    • Diploma or Certificate in Automotive Engineering, Electrical Engineering, or related field.
    • Minimum 2 years hands-on experience in motorcycle or EV maintenance and repair.
    • Prior experience in roadside assistance or mobile service support is an added advantage.
    • Valid motorcycle license (Class F or G) with a clean riding record.
    • Training or experience in electric vehicles (EVs) is a strong advantage.

    go to method of application »

    Rsa Technician – Licensed Technician Rider- Mombasa

    The RSA Technician (Licensed Technician Rider) is a critical frontline role within Spiro Kenya’s aftersales operations. The technician will be part of the 24-hour Roadside Assistance (RSA) team, providing on-call support to Spiro riders in need of emergency technical help, repairs, or basic maintenance in the field. This role requires a licensed motorbike rider with strong technical skills, excellent customer handling, and the ability to troubleshoot and resolve electric vehicle (EV) issues on-site, day or night.

    KEY DUTIES AND RESPONSIBILITIES

    • Emergency Technical Support
    • Provide on-site diagnostics, repair, and recovery support for Spiro riders experiencing breakdowns or technical issues.
    • Attend to RSA calls during assigned day or night shifts based on rota or emergency escalation. 
    • Support minor repairs and troubleshooting for EV bikes, battery faults, or controller errors. 
    • Field Maintenance & Minor Repairs 
    • Carry out preventive maintenance or quick service interventions in the field to restore bike functionality and reduce downtime. 
    • Accurately document interventions and escalate complex issues to the service center when needed. 
    • Rider Support & Customer Service 
    • Provide professional and courteous support to Spiro riders, ensuring confidence and safety during breakdown incidents.
    • Educate riders on basic troubleshooting and safe practices where applicable. 
    • Safety & Compliance 
    • Ensure use of full PPE, safety tools, and adherence to Spiro’s RSA protocols and traffic regulations at all times. 
    • Maintain cleanliness and readiness of the RSA motorbike and toolkit assigned. 
    • Reporting & Coordination 
    • Log all RSA calls, repairs, time-on-site, and parts used through the digital reporting system. 
    • Coordinate with the service station and RSA control center for dispatch, tracking, and follow-ups.

    EDUCATION QUALIFICATIONS, EXPERIENCE, SKILLS, AND TRAITS.

    • Diploma or Certificate in Automotive Engineering, Electrical Engineering, or related field.
    • Minimum 2 years hands-on experience in motorcycle or EV maintenance and repair.
    • Prior experience in roadside assistance or mobile service support is an added advantage.
    • Valid motorcycle license (Class F or G) with a clean riding record.
    • Training or experience in electric vehicles (EVs) is a strong advantage.

    go to method of application »

    Rsa Technician – Licensed Technician Rider- Nairobi

    The RSA Technician (Licensed Technician Rider) is a critical frontline role within Spiro Kenya’s aftersales operations. The technician will be part of the 24-hour Roadside Assistance (RSA) team, providing on-call support to Spiro riders in need of emergency technical help, repairs, or basic maintenance in the field. This role requires a licensed motorbike rider with strong technical skills, excellent customer handling, and the ability to troubleshoot and resolve electric vehicle (EV) issues on-site, day or night.

    KEY DUTIES AND RESPONSIBILITIES

    • Emergency Technical Support
    • Provide on-site diagnostics, repair, and recovery support for Spiro riders experiencing breakdowns or technical issues.
    • Attend to RSA calls during assigned day or night shifts based on rota or emergency escalation. 
    • Support minor repairs and troubleshooting for EV bikes, battery faults, or controller errors. 
    • Field Maintenance & Minor Repairs 
    • Carry out preventive maintenance or quick service interventions in the field to restore bike functionality and reduce downtime. 
    • Accurately document interventions and escalate complex issues to the service center when needed. 
    • Rider Support & Customer Service 
    • Provide professional and courteous support to Spiro riders, ensuring confidence and safety during breakdown incidents.
    • Educate riders on basic troubleshooting and safe practices where applicable. 
    • Safety & Compliance 
    • Ensure use of full PPE, safety tools, and adherence to Spiro’s RSA protocols and traffic regulations at all times. 
    • Maintain cleanliness and readiness of the RSA motorbike and toolkit assigned. 
    • Reporting & Coordination 
    • Log all RSA calls, repairs, time-on-site, and parts used through the digital reporting system. 
    • Coordinate with the service station and RSA control center for dispatch, tracking, and follow-ups.

    EDUCATION QUALIFICATIONS, EXPERIENCE, SKILLS, AND TRAITS.

    • Diploma or Certificate in Automotive Engineering, Electrical Engineering, or related field.
    • Minimum 2 years hands-on experience in motorcycle or EV maintenance and repair.
    • Prior experience in roadside assistance or mobile service support is an added advantage.
    • Valid motorcycle license (Class F or G) with a clean riding record.
    • Training or experience in electric vehicles (EVs) is a strong advantage.

    Method of Application

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