Jobs at M-KOPA Solar

What You'll Do

• Execute sales strategies and conduct field visits to promote and sell electric motorbikes
• Generate and convert leads through field visits, customer referrals, partner networks, and community engagement
• Provide product demonstrations and guide customers through the sales process
• Build relationships with customers, local communities, leaders, and influencers
• Support marketing campaigns by distributing materials and organizing local events
• Collect market data, customer feedback, and competitor insights
• Prepare regular reports on sales activities and conversion rates
• Stay current on product features and industry trends related to electric motorbikes
• This is an on-site role, you would be working from our offices in either Nairobi, Kisumu or Mombasa, partnering with a diverse group of employees from our different markets and locations across Kenya. You will be reporting to the Senior Commercial Manager.

Expertise

• Diploma or Degree in Sales, Marketing, or related field
• 2+ year of experience in sales, marketing, or related field
• Experience in direct-to-consumer sales, preferably in the automotive industry
• Proficiency with Excel and mobile sales tools
• Proven track record of meeting and exceeding sales targets

go to method of application »

In this role, you would be responsible for:

• Configuring and maintaining the Zoho CRM platform including modules, user setup, profiles, security controls, and workflow automation
• Partnering with stakeholders to understand their challenges and workflows before implementing solutions
• Designing and optimizing automated workflows, Blueprints, Deluge functions, and business logic to eliminate manual work
• Creating custom reports, dashboards, and analytics that provide actionable insights to stakeholders
• Developing practical training materials and providing ongoing technical support to end-users
• Ensuring data integrity, cleanliness, and security while implementing governance policies and quality standards
• Managing integrations between Zoho CRM and other business systems including WebForms and internal tools
• Planning and executing system updates from Staging to Production with minimal business disruption
• Maintaining comprehensive documentation that explains not just what was built, but why
• Monitoring system performance and implementing optimizations to ensure reliability at scale
• This is a Hybrid role based in Kenya and if successful, you would be reporting to the Head of Technology at M-KOPA, Mobility.

Your application should demonstrate:

• 3+ years experience as a CRM System Administrator, preferably with Zoho CRM
• Strong technical skills in CRM configuration, workflow automation, and system integration
• Experience with Zoho Deluge scripting, Blueprints, and advanced customization features
• Proven ability to translate business requirements into technical solutions
• Experience with data management, governance, and quality assurance practices
• Strong analytical skills with ability to create meaningful reports and dashboards
• Excellent communication skills with ability to work effectively with non-technical stakeholders
• Experience with release management and deploying changes in production environments
• Problem-solving mindset with genuine curiosity about user needs and business processes
• Experience with API integrations and webhook configurations
• Knowledge of data protection regulations and security best practices
• Experience in fast-growing technology companies or fintech environments is highly desirable