Jobs at Naro Moru River Lodge

Primary Duties & Responsibilities (includes but not limited to)

• Continuously updates their knowledge on Lodge products/ services, events calendar and tariffs. 
• Generate, expand and maintains the client portfolio and database.
• Meet or surpass budgeted sales targets.
• Identify new sales opportunities through cross selling or upselling tactics.
• Conduct client sales surveys to identify client demographics, pricing points, product/ service preferences and marketing opportunities.
• Make sales visits/calls to prospective as well as existing clients.
• Prepare and present customized itineraries a per guests budgets.
• Identify and apply for advertised tenders for hospitality services. 
• Seek out networking and marketing opportunities with industry players. 
• Take part in hospitality trade fairs, exhibitions, outdoor marketing promotions and events to show case Lodge products/services.
• Monitor emerging trends in the hospitality markets and advice on implementation of appropriate sales strategies.
• Run social media advertising and marketing promotions to boost Lodge occupancies.
• Create engaging and informative blog content for online use.
• Interact with guests at the lodge, getting their feedback and ensuring any guest concerns are promptly addressed.
• Liaise with Lodge staff on confirmed bookings and event orders.
• Closely monitor competitor activity.
• Monitor and respond to client reviews and Lodge ratings on online platforms.
• Monitor occupancy forecasts and prepare individual sales reports.

Qualifications and Prerequisites

• Degree or Diploma in Sales and Marketing, or business related field from a reputable institution.
• Previous experience working in the hospitality industry or a travel agency will be an added advantage.
• Practical experience in door to door hospitality sales with evidence of working local and regional networks.
• Outstanding sales ability with proven achievement of revenue generation.
• Excellent verbal and written communication skills 
• Proficiency in online marketing tools and social media platforms.
• Strong presentation and negotiation skills. 
• Self-driven and demonstrated ability to work under minimum supervision.
• Must have a good understanding of outdoor industry and markets.

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Duties and Responsibilities include: 

• Computes, verifies, posts and updates financial data in accounting journals and ledgers detailing hotel business transactions in prescribed formats.
• Keeps all information acquired about the company’s financials confidential 
• Counts cashier cash floats on random basis and reports discrepancies immediately.
• Ensures that all monies and monetary instruments are securely kept in lockable facilities at all times.
• Notifies the Accountant if there are any variances on the above.
• Handles petty cash, making payments against vouchers or invoices and perform frequent petty cash reconciliations.
• Ensure that cash and respective vouchers are securely and systematically kept. 
• Banks all monies in accordance with laid down procedure
• Reconciles bank statements every month with the cash book and submits derived report to the Accountant
• Verifies that all documents related to cash purchases are properly completed, received and inputted in the Materials Controls system and posted in the Sun system.
• Report noted discrepancies, shortages, surpluses to the Accountant for immediate handling
• Assists in stock taking at prescribed intervals.
• Process stock taking figures accurately and derive necessary reports.
• Ensure that implemented controls are adhered to.
• Assists in monthly reconciliation & prepares monthly reports such as utility bills, staff service charge, CLT, VAT tax returns etc.
• Filing and maintaining of all accounts documents.
• Ensure that the office is securely locked before leaving the premises.
• Any other duties as assigned by the Accountant.

Qualifications 

• A Degree/Diploma in Financial Accounting or a related course
•  CPA section II 
• Requires 1 year work experience.
• Competency in Microsoft applications including Word, Excel and Outlook. 
• Working knowledge of hotel accounting software i.e. Materials Controls, Micros Fidelio, Sun system, Aren Payroll software
• Excellent organizational skills
• Expediency in performing assigned tasks and issuing feedback as required 
• Excellent verbal and written communication skills a must. 
• Attention to detail and ability to multi-task is an asset. 
• High level of unquestionable integrity, confidentiality and professionalism.