Latest Job Vacancies at Duma Works - 7 Positions

• Administrative
  • Manage the recruitment process for the PhD Scholars fellowship
  • Plan training programmes for the PhD Scholars, and identify partner organisations which can support their training needs.
  • Provide writing and editing support for the PhD Scholars as they seek to publish their work
  • Manage a database of grants for African academics,which we are building as a resource for the PhD Scholars
  • Event planning for the Public Engagement and Policy Lab programmes, including public lectures and debates with the Mawazo Scholars and Fellows, and small group roundtables with key decisionmakers in government and industry
  • Data collection for our qualitative, interview-based monitoring & evaluation strategy
  • Manage 1 –2 interns on an occasional basis
  • Write blog posts and manage our social media
• Research
  • Support the CEO and COO in writing white papers which explore key areas of Mawazo’s mission, such as mapping the think tank ecosystem in Kenya, understanding women’s academic career paths, and generating case studies of successful thought leadership in the Kenyan context
  • Develop a “think tank startup toolkit” which summarises Mawazo’s experience of launching a new think tank, and makes our lessons learned publicly available for other people interested in launching a new think tank in Africa
  • Support the research projects carried out by the Mawazo Fellows on an as-needed basis, with the possibility to get more involved or co-author depending on interest
• Strategic Planning
  • Support the CEO and COO in identifying potential funders for Mawazo, and writing grant applications
  • Support the CEO and COO in identifying potential board members, and inviting them to join our board
  • Participate in strategic planning sessions to map out Mawazo’s growth trajectory for the next one-, two-, and five-year periods
  • Update our strategic plan and concept notes as needed

Education and Skills Required

• A bachelor’s degree in a social science or STEM field is required, with a master’s degree preferred
• At least 2 years of experience working in a substantively similar professional environment, such as a non-profit, consultancy, or think tank, including direct experience in project management and research roles
• Strong verbal and written communication skills in English, with Swahili or other local language proficiency preferred
• Attention to detail and strong organisational, analytical, and critical thinking skills
• Ability to work both independently and collaboratively, and to seek assistance with projects as required
• An interest in continual learning and professional growth
• Commitment to the Mawazo Institute’s mission and values

• Competitive salary
• 21 days of paid holiday
• 10 days of paid sick / family leave
• 3 months paid parental leave, in the event of the birth or adoption of a child by the employee or employee’s partner
• Health insurance

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Job Responsibilities

• Maximize sales growth and profitability using creative selling skills targeting to give every customer an engaging experience.
• Focus on selling through individual agents, salons, corporates and direct sales to end users making sure to achieve continuous and repeat business.
• To identify and list key prospects throughout the region.
• Meeting sales targets set by managers and contributing to team targets
• Prepare sales action plans
• Do cold calling on prospective markets and use existing networks
• Maintaining good client relationships before and after sales activities.

Qualifications

• A Degree/Diploma will also be considered with relevant experience
• 3 years experience in sales
• Experience working in the beauty industry is highly preferred
• Proven ability to achieve sales targets
• Friendly, presentable and eloquent
• Results driven
• Ability to work under minimal supervision
• Extremely confident, dynamic and energetic

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Job Description

• Plan, design, implement and document systems in accordance with requirements
• Design new software and web applications.
• Support applications under development.
• Configure current applications.
• Develop Saleforce integrations.
• Implement API integrations.

Requirements

• Minimum of 2 years of programming experience is a must
• Java background a must
• System API integration experience
• Client facing role big plus
• Should be able to work with a small team collaboratively
• Prior experience with Salesforce is a huge plus but not necessarry

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Job Description

Duma works is recruiting a receptionist for one of its client. The hiring company is a reputable agribusiness firm dealing with the supply of fruits and vegetables in East Africa.

•  Manage day-to-day office operations
• Support other staff members as needed
• Other duties as assigned

Qualifications

• Minimum 1 year of experience in an office setting
• Diploma in Secretarial duties or any other related field
• Strong ability to communicate effectively in English, both verbally and in writing
•  Mastery of MS Office Suite, specifically Excel and Word.
• Ability to organize receipts, documents, and information from multiple sources
•  Ability to effectively write reports, maintain documentation, and complete required forms
• Ability to maintain the highest degree of confidentiality regarding all aspects of work at all times

Receptionist

•  Should be good communicator
• Should be well conversant with Microsoft office
• Should be able to maintain a good follow up on all outstanding items
• Should be able to prioritize work well
• Should have good oral and written skills
•  Should be a good listener
• Be able to multitask

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Job Responsibilities

• Pack the orders efficiently and quickly in dispatch to ensure cars can leave on time.
• Ensure the orders are packed according to the car dispatch schedule.
• Make sure you have all the stocks of all items in dispatch liaising with the production team to get what you need the day BEFORE you need it to pack.
• Assist where necessary in the weekly stock take of the inventory in dispatch.
• Manage rotation of stock and manage FIFO (first in first out) of dispatch to ensure you sell the older stock first.
• Make sure dispatch walls and floor are cleaned and sanitized weekly.
• Adhere to all HACCP and ISO requirements for dispatch.
• Keep the area around dispatch clean and free from paper on the floor dropped in the packing process.
• Make sure all tables are cleared after packing.
• Ensure you have dry ice at all times and liaise with the office manager if running low.
• Be responsible for ensuring that the quality of the goods is maintained at the highest possible standards for the customer. You are the final check of items so ensure there are no loose vacuums, incorrect labels and dirt on the cheese.
• Dispatch of items in a timely and efficient manner to ensure effective, safe, accurate dispatch and ensure accurate and timely completion of vehicles being loaded.

Requirements

• Form 4 leaver
• Fluent in English and Swahili
• You reside near Tigoni, Ruaka, Banana, Limuru, Ndenderu, Kiambu or Kikuyu and must be willing to relocate to Tigoni.
• 1-2 years experience in a similar role
• High standards of hygiene
• Must be honest

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Duma Works is recruiting a Head of Sales. The hiring company is a reputable furniture franchise in East Africa which imports its furniture from Asia.

The Role

The Head of Sales will be functionally accountable to the Chief Executive Officer and be responsible for driving sales for the business.

S/he will provide leadership to the sales team and will collaborate with production and other departments to ensure exceptional customer service delivery.

Responsibilities

Sales- 50%

• Drive the sales team to achieve mutually agreed targets
• Manage and maintain client relationships and public relations
• Identify new sales opportunities and manage key accounts
• Reactivate dormant client accounts
• Manage and monitor all large deals/quotations/tenders
• Propose and implement effective sales strategies
• Push slow moving stock
• Develop and execute new leads
• Achieve regional sales and wholesale growth

Performance Management and Training- 25%

• Identify training needs for the sales tea
• Plan and execute effective sales team training
• Be a role model, mentor and inspiring leader for the sales team
• Continue to improve systems and processes
• Manage sales team performance and daily activities
• Evaluate and monitor sales team skills, knowledge and grooming
• Conduct monthly appraisals of the sales team.

Analysis and Reporting- 25%

• Ensure the Client Relationship Management (CRM) software is up to date and used effectively
• Manage and analyse data within the Client Database to inform sales strategy
• Conduct internal product portfolio analysis
• Carry out market intelligence and research
• Prepare timely and accurate sales reports.

Other responsibilities- 25%

• Manage operations of the sales office
• Accomplish quick resolution of sales related issues
• Assist with ordering of containers and monitoring of stock levels
• Undertake any other duties as assigned by the CEO from time to time

Qualifications

• Hold a Bachelor’s degree in a relevant field
• Have at least 8 years of B2B sales experience; 3 years managing teams
• Have a proven track record of successfully building and leading sales teams to achieve their sales targets
• Be results-driven with a keen eye for operational efficiency and data-driven decision making
• Have excellent written and oral communication skills
• Be commercially astute with a solid understanding of a company’s commercial revenue drivers
• Have strong analytical skills with the ability to problem-solve and think critically about business needs.

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Responsibilities

• Creating compelling copy across emails, social, blog, the website and ad-hoc materials
• Create content calendar of compelling, dynamic stories on priority social channels (Facebook, Twitter, and Linkedin)
• Research into social SEO strategy
• Own and champion the social media and blog calendars, updating key business stakeholders on activities, results, wins, losses and learns
• Provide ongoing analysis, key insights and recommendations to optimise performance of social media and re-inform various areas of the business
• Oversee influencer outreach program by identifying relevant handles and engage in social conversation, working with talent to nurture relationships and produce exclusive content
• Stay abreast of the editorial and social media landscapes, developments, trends and competitor activity
• Maintain a thorough knowledge and understanding of the brand’s product, customer and policies
• Work alongside marketing and Caliber team to plan and execute all email messaging

Qualifications

• Outgoing, very driven individual with positive hardworking attitude
• Highly organized, with project management skills
• Excellent work ethic
• Comfortable with social media a plus
• Ability to write technical articles and blog posts
• Ability to organize workshops, seminars
• Data and metrics driven – ability to measure impact
• Passion for social media content creation, copywriting and reporting
• Excellent grammar, spelling and attention to detail
• Extremely well organised, methodical, and efficient
• Self-motivated and proficient at managing multiple projects simultaneously in a fast-paced and changeable environment
• Awareness of developments and trends in social media space
• Experience using analytics or tracking tools