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Job Purpose

To be responsible for ensuring the overall administration, coordination and evaluation of human resources plans and programs are conducted in a manner that allows proper implementation of SHOFCO’s strategy and objectives.

Key Responsibilities / Duties / Tasks

• Manage recruitment and selection for officer level downwards, including placing job advertisements, shortlisting and conducting interviews.
• Overseeing and managing the Employee Assistance Program.
• Support in ensuring compliance and adherence to Organisation Health and Safety Regulations.
• Support the HR Manager in developing annual budgets for the HR function in conjunction with institutional managers, and ensuring adherence to set budget targets throughout the year.
• Payroll management; compile and review payroll inputs on a monthly basis
• Conduct member education to staffs on Employee rights, Benefits and Shofco Employee handbook.
• Administer the human resources policies and procedures that relate to SHOFCO’s personnel.
• Liaise with the line managers to manage and coordinate grievance management and disciplinary proceedings and recommend appropriate action to resolve disputes and ensure proper documentation is done.
• Overseeing the administration department and ensuring high standards of cleanliness are maintained within the organisation.
• Work hand in hand with line managers on performance management to ensure that high performance is achieved.
• Facilitate on boarding process of all new staff in coordination with the line managers
• Act as the link between the Organisation and the Insurance service providers and coordinate the benefits program. Reconcile and resolve benefits related problems.
• Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures and reporting are compliant.
• Assist in regularly reviewing and updating the HR policies and procedures.
• Support during the employee probationary period by issuing probationary guidance, making sure probationary documentations are provided.
• Employees exit management, ensuring proper exit processes are adhered to and proper documentation is done.

Academic Qualifications

• Bachelor’s Degree  in Human Resources, Organizational Behaviour, Management and Leadership or any other related field

Professional Qualifications

• Certified Human Resource Professional (CHRP) is desirable
• Registration with Institute of Human Resource Management (IHRM) is a must

Other requirements (unique/job specific)

• 5 years’ experience working with the Human Resource department
• Must be familiar with the Kenya Labour Laws
• Experience of working with human resource management systems
• Proficiency in the full Microsoft Office Suite

Functional Skills

• Making decisions
• Checking things
• Following procedures
• Articulating information

Behavioural Competencies /Attributes

• Understanding people
• Directing people
• Upholding standards
• Team working

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Key Responsibilities / Duties / Tasks

• Provide clerical and administrative support to the human resource team.
• Maintain and manage accurate human resource records by updating the employee’s data bank, filling and keeping all employees’ documents in their respective files and opening files for new employees.
• Ensure all files are up to date as per the checklist.
• Coordinate HR projects including meetings, trainings and surveys as requested by the HR Manager.
• Process documentation and prepare reports relating to personnel activities that is staffing, recruitment, training, grievances and performance evaluations.
• Assist with the recruitment and interviewing process.
• Coordinate communication with candidates and schedule interviews.
• Maintain all leave records and updates to achieve a coordinated leave administration process.
• Assist in payroll preparation by providing relevant e.g. absences, bonus and leave.
• Conduct initial orientation for newly hired staff.
• Respond to HR queries in the absence of HR Manager and Coordinators.

Academic Qualifications

• Diploma in Human Resources or any other related field

Professional Qualifications

• CHRP is desirable

Other requirements (unique/job specific)

• 2 years’ experience working with the Human Resource department
• Experience of working with human resource management systems
• Proficiency in the full Microsoft Office Suite

Functional Skills

• Making decisions
• Checking things
• Following procedures
• Examining information

Behavioral Competencies /Attributes

• Understanding people
• Directing people
• Upholding standards
• Team working