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The Head of Grants and Finance is responsible for designing providing technical and professional leadership in the planning, development and evaluation of an effective grants management and accountability system for the global fund’s financial resources. Also responsible for enforcing financial controls and ensuring financial reports are used for better financial management. The position is also responsible for interpreting the Sub recipients prevailing financial situation, ensuring compliance to statutory and regulatory requirements as well as advising global fund Technical Staff on measures to be taken to improve financial performance of the Sub recipients.

SCOPE OF THE ROLE:

• Overall Strategy
• Stakeholder Management
• Overall Management and Coordination of Global Fund Grants Management
• Provide leadership in the design, planning and implementation of an integrated Grants and Quality Assurance systems (GQAs) for the GF programme operations aimed at facilitating decision-making processes and promoting accountability.
• Provide support to the GF program team on all Financial and grants Management aspects.
• Grants and contract Management, compliance enforcement and coordination of financial aspects of the program to ensure the program achieves full contract compliance and that the program effectively interprets and operationalizes the contract requirements.
• Ensure that all targets financed are fully contracted in line with funds allocation per service area, funds are utilized as per approved budget, are adequately documented, accounted for and within the program period.
• Coordinate Program audits to PR and SRs in liaison with the Finance and Internal Audit Departments and ensure the program if cleared in all audits to the PR and SRs.
• Manage funds disbursement requests to the PR and SRs while ensuring that bottlenecks to funds flow are addressed and program financial risks are adequately managed.
• Develop, review and update accounting policies and procedures to increase Funds Disbursement efficiency and to ensure compliance with standard accounting principles and procedures, regulations and statutory requirements
• Manage program budget ad grants portfolio performance monitoring to ensure adequate controls for efficient funds utilization by use of tracking tools and grants management plans.
• Manage Financial Documentation and reconciliations for optimal grants reporting by PR and SRs.
• The link between the GF program and the Finance and Support Services Departments in the whole organization.
• Participate in multidisciplinary teams to develop, implement and evaluate strategic management plans to improve organisational effectiveness
• Supervise the finance staff both at the headquarters level and field level (as second line manager) to ensure quality and consistency of programme delivery.

SUPERVISORY RESPONSIBILITIES:

• Supervises Grants-GF Team across the regions in collaboration with the Grants Manager and Head of Regions.
• Considerable knowledge of financial accounting, including in-depth understanding of donor funding procedures.
• Considerable knowledge and ability to perform professional accounting work in accordance with the international “Generally Accepted Accounting and Auditing Principles” (GAAP), procedures, standards and controls, including financial forecasting and monitoring of budgets as well as donor accounting policies and procedures.
• Ability to deliver the GF’s articulated vision for change, create a sense of urgency around change and motivates staff to join change efforts.
• Strong communication skills including ability to develop proposals, concept papers, position papers as well as write reports and prepare relevant publications.
• Strong customer focus, flexibility and responsiveness in handling and determining stakeholder complaints.
• Technical expertise in strategic planning and budgeting, risk management, quality assurance as well as monitoring and evaluation  
• Ability to establish flexible multidisciplinary teams in an environment conducive to continuous learning, creativity and innovation.
• Ability to empower staff through coaching and counselling by emphasizing accountability and results oriented management rather than direct supervision. 
• Considerable knowledge of information management and financial management systems, proficiency in database systems, spreadsheet and flow chart applications, computerized accounting, budgeting and human resources systems.

Requirements

EDUCATION AND EXPERIENCE:

• Master’s degree in business Administration (MBA), Economics, Finance, or a related field plus professional qualifications such as CPA, ACA, ACCA, ACMA or equivalent membership to a relevant professional body
• Over five 5 years’ experience gained in strategic financial planning and budgeting as well as computerized accounting systems.
• Proven experience in a senior leadership role within an international organization or similar setting.
• Exceptional communication, and interpersonal skills.
• Strong analytical and strategic thinking abilities.
• Demonstrated ability to navigate complex diplomatic and political environments.
• Familiarity with issues related to Grant Management.

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Key Responsibilities:

Direct Sales:

• Identify and create leads by exploring new business opportunities within the hospitality sector.
• Conduct cold calls and outreach activities to generate new sales prospects and expand the client base.
• Organize and schedule meetings with potential clients, either independently or accompanied by the sales lead.
• Attend meetings to present products and solutions, build relationships, and drive growth.
• Develop and implement strategies to maximize sales and achieve individual and team targets.

Sales Administration:

• Prepare accurate quotations with comprehensive product specifications.
• Maintain an updated client list with current contact information.
• Organize and store client records in both digital and paper formats.
• Collect and organize relevant data from potential clients, including personnel contacts and company details.
• Follow up on after-sales services to ensure customer satisfaction and address any issues.

Customer Engagement:

• Serve as the primary point of contact for customer inquiries through phone, email, walk-ins, and other official communication platforms, including WhatsApp and social media.
• Attend to walk-in clients, providing the necessary information for decision-making and addressing all queries.
• Communicate internally any information received from existing and prospective customers.

Sales Support:

• Generate quotations for repairs and maintenance as needed.
• Produce weekly reports on quotations issued and their current status.
• Follow up on quotes to gather feedback from clients.

Sales & After-Sales Service:

• Provide effective communication on all after-sales services to ensure customer satisfaction.
• Coordinate the invoicing and delivery of orders to clients.

Requirements

Qualifications and Skills:

• Proven experience in sales, preferably within the hospitality or cleaning equipment sector.
• Strong communication and interpersonal skills.
• Proficiency in CRM systems and Microsoft Office Suite.
• Detail-oriented with excellent organizational skills.
• Self-motivated and able to work both independently and as part of a team.
• Ability to manage multiple tasks and prioritize effectively.

Preferred Attributes:

• A proactive attitude with a willingness to learn and adapt.
• Knowledge of cleaning equipment and accessories is an advantage.