Latest Jobs at Solar Pamda

Job Purpose

The successful Regional Sales Manager will achieve their regional sales targets through the management and motivation of a highly effective sales team.  Key responsibilities are to monitor, train and support existing sales staff and expand sales operations through hiring, coaching and training new sales staff and the opening of new shops.

Job Description

The position is a full-time position reporting to the Head of Sales with compensation based on a competitive salary plus commission. 

Roles and Responsibilities:

Team Management

• Coach, mentor and develop a high performing and motivated sales force in the region.
• Ensure that personnel throughout the region have accurate and thorough knowledge of products and procedures.
• Work closely with HR in the recruiting of Field Sales Managers.
• Meet established sales targets.
• Closely monitor the performance and integrity of all personnel in the region
• Shadow and support sales agents to better understand the challenges they face and identify solutions.
• Identify market opportunities and devise action plans.
• Share experiences, insights and successes with other senior management.

Sales Administration

• Work closely with the Training and HR departments in the ongoing implementation and development of sales tools, processes and materials.
• Ensure that field staff follows procedures for digitally capturing accurate customer data.
• Instill a clear understanding on the part of field staff for the importance of customer loan repayment.

Personal Qualities

• Excellent written and verbal communication skills, including English fluency.
• Good listening and negotiation skills.
• Excellence in coaching and passionate about mentoring.
• Very detail oriented with solid organizational skills.
• Honest, hard-working, respectful.

Requirements

• At least 5 years of experience in direct consumer sales.
• A university degree.
• Experience in solar home system industry is an added advantage.
• Knowledge of the local business environment in the region.

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Job Purpose

The successful Field Sales Manager will achieve their shop and area sales targets through the management and motivation of a highly effective sales team.  The key responsibilities are to recruit, monitor, train and support the field sales team.

Job Description

The position is a full-time position reporting to the Regional Sales Manager with compensation composed of base salary and commission.

Duties and responsibilities

• Develop sales strategies for the field sales team
• Actively recruit Field Agents
• Train, coach, mentor and develop Field Agents
• Monitor Field Agents on a daily basis to ensure that they are actively selling the company’s products.
• Act as the bridge between the sales team and Regional Sales Manager
• Be responsible for shop administration
• Generate sales leads

Academic Qualifications & Work Experience

• Experience working in rural areas is a requirement
• Experience managing sales teams is a significant advantage
• A diploma or degree in an academic field is an added advantage

Personal Attributes

• Excellence in team building and motivational skills
• Good written and oral communication skills
• Good planning and organizational skills

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Job Purpose

 The successful Retail Agent is to manage shop sales, provide information about products and services, troubleshoot and resolve customer queries, and support Field Sales Agents.

Duties and responsibilities

• Identify customer needs, clarify information, troubleshoot issues and provide solutions.
• Educate customers on products by explaining procedures, answering questions and providing information.
• Receive and handle stocks coming into shop and handle stock-taking activities.
• Allocate stocks to Field Agents.
• Handle shop walk-in sales.
• Handle replacement of items subject to warranty conditions.
• Build sustainable relationships and exceed customer expectations by going the extra mile.
• Ensure that shop is always clean and tidy.
• Maintain and improve quality results by adhering to standards and guidelines and recommending improved procedures.
• Identify and escalate issues to management.
• Recognize, document, and alert management team to trends in customer queries.
• Any other duty assigned by management.

Academic Qualification & Work Experience

• A diploma in any academic field.
• 2 years’ experience in a similar role is an added advantage.

Personal Attributes

• Good written and oral communication skills.
• Good planning and organizational skills.