Latest Recruitment at d.light

Position Description

The Operations Supervisor is responsible for managing and supervising operations for refurb and value-added production activities in Kenya.

Roles & Responsibilities:

Coordinate with Business Desk:

• Collaborate with the business desk team for Jira account generation, scanning, and printing.

Team Training and Supervision:

• Train and supervise the shop floor team to ensure effective operations.
• Oversee daily activities to ensure efficient workflow and high productivity.
• Provide guidance and support to help team members achieve their performance goals.
• Conduct regular performance reviews and offer constructive feedback.

Operational Management:

• Plan and manage Value-Added (VA) processes and refurbishment projects.
• Oversee and review VA and refurbishment reports.

Inventory Management:

• Manage inventory on the shop floor and coordinate with supply chain and procurement teams to maintain stock levels.
• Ensure a continuous and timely supply of materials to the warehouse and production.

Quality Collaboration:

• Work with the quality team on Incoming Quality Control (IQC) and Outgoing Quality Control (OQC) for VA and refurbishment activities.

Resource Management:

• Handle workforce management, including recruitment and maintaining team motivation.
• Allocate and utilize resources such as personnel, equipment, and materials for optimal productivity.

Rework and Quality Screening:

• Coordinate and oversee necessary rework and quality screening.

Process Optimization:

• Manage and enforce Standard Operating Procedures (SOPs) on the shop floor.
• Identify areas for improvement and implement changes to enhance efficiency and effectiveness.
• Ensure compliance with company policies, safety regulations, and quality standards.
• Collaborate with other departments to streamline processes and boost overall performance.

Continuous Improvement:

• Prepare and implement countermeasures and improvement plans.
• Foster a culture of continuous improvement by encouraging innovation and best practices.
• Stay updated on industry trends and emerging technologies to maintain team competitiveness.

Reporting and Documentation:

• Prepare and maintain accurate records, including daily reports, shift schedules, and performance metrics.
• Analyze data and generate reports to support management decision-making.

Problem Solving:

• Address and resolve operational issues to minimize workflow disruptions.
• Develop contingency plans and strategies to handle risks and unexpected challenges.

Health and Safety:

• Promote a safe working environment by enforcing health and safety protocols and conducting regular inspections.
• Lead safety meetings and ensure team awareness of safety procedures.

Communication:

• Maintain clear communication with upper management, team members, and other departments.
• Facilitate regular team meetings to discuss goals, performance, and areas for improvement.

KPIs

• Cost Optimization of value-add activities
• Record Keeping and Reporting
• Inventory Management
  • Stock Movement
  • Stock Reconciliations
  • Stock Control

Requirements

Desired Skills and Experience

• 2 to 5 years of prior work experience with degree or diploma in business management, operation, engineering or a related field is required
• Must have high level of ownership and accountability
• Must be able to maintain control while reacting quickly and developing solid solutions in a dynamic environment.
• Strong mindset for continuous improvement and meeting or exceeding expectations and able to demonstrate complete discretion and confidentiality
• Excellent communication, computer, math, analytical, and strong problem solving and decision-making skills,

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Position Description 

The Corporate Quality Officer will play a key role in ensuring effective communication within the global Quality organization and supporting various Technical Projects end to end management along with dashboards preparation, MRMs, WRMs and administrative functions. The ideal candidate will possess technical skills in electronics and have experience managing reports & Dashboards, coordinating meetings, and overseeing projects. This role is vital for maintaining organizational efficiency and ensuring that the team remains well-coordinated and informed.

Key Responsibilities:

• Manage Reports: Prepare, analyze, and distribute quality-related reports and documentation. Ensure that all reports are accurate, timely, and compliant with company standards.
• Coordinate Weekly Reviews and MRMs: Organize and facilitate weekly review meetings and Monthly Review Meetings (MRMs). Prepare agendas, track action items, and ensure follow-up on key points discussed.
• Presentation Coordination: Develop and coordinate presentations for internal and external stakeholders. Ensure that presentations are clear, concise, and effectively communicate the required information.
• Oversee Projects: Manage and oversee various quality-related projects, ensuring that they are completed on time and within scope. Collaborate with project teams to track progress and address any issues that arise.
• Support Daily Non-Technical Tasks: Assist with various administrative and organizational tasks to support daily operations. This includes maintaining records, scheduling meetings, and handling correspondence.
• Ensure Team Organization: Implement and maintain systems to keep the team organized and up-to-date. Ensure that all team members are informed of important developments and changes.
• Automation Dashboards and Reports: improve existing and prepare new system generated (tableau, Atlas) dashboards for better and accurate reports readily available.
• Coordination: coordinate Africa VI team members for following up progress and facilitate.

Key Responsibilities:

• Achieve quarterly targets for Quality Centers (100% completion).
• Train new members of the technical team.
• Conduct quarterly performance audits of Quality Centers based on approved evaluation and audit criteria.
• Ensure 100% timely use and accuracy of the Service Module (Atlas) at Quality Centers.
• Ensure accurate diagnosis.
• Provide weekly and monthly reports on Quality activities.
• Track and ensure traceability of products.

Requirements

Qualifications:

• Education: Bachelor’s degree in Electronics Engineering, Communications and Public relations, or a related    field is preferred with 3~5 Years of working experience in a similar Role.
• Technical Skills: Proficiency in electronics and understanding of technical terminology and processes. Ability to analyze and interpret technical data.
• Experience: Proven experience in a similar role, with a strong background in managing reports, coordinating meetings, and handling project oversight.
• Communication Skills: Excellent written and verbal communication skills, with the ability to present information clearly and effectively.
• Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and projects simultaneously. Detail-oriented with a focus on accuracy and efficiency.
• Proficiency in Tools: Familiarity with office software (e.g., MS Office Suite, project management tools) and presentation software (e.g., PowerPoint).