Job Description
As a Business Systems Analyst, you are expected to be an advanced professional in the analysis, design and development of systems. The Senior Business Systems Analyst will be in charge of eliciting, understanding, and documenting the business requirements. The analyst will also be responsible for documenting all processes and workflows that go into development.
You will also work with developers to create the software requirement specification documents from the approved business requirement. You will be expected to work with the Quality Assurance team to test UI/UX, functionality of applications and ensure systems meet the needs of the organization
This role requires an experienced analyst who can work effectively with all levels of the organization, lead others, drive results, proactively identify and resolve problems, and make challenging decisions.
Duties and Responsibilities
- Deliver precise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to clients and development staff.
- Be responsible for direct interaction with clients including, but not limited to, eliciting comprehensive business requirements and use cases and recommending appropriate solutions.
- Gather business requirements and help build and specifications documents for development.
- Analyze the feasibility of, and develop requirements for, new systems and enhancements to existing systems; ensure the system design fits the needs of the users.
- Validate solutions to ensure they meet the business requirements and help determine the most appropriate actions to address problems identified through project testing or other assessment efforts.
- Work with Technical team to develop high level labor estimates to develop and deploy functionality
- Conduct gap analysis between application and stated customer requirements and collaborate with Architects and Developers to estimate project impact.
- Work with Development, QA, and Production Support teams to communicate, verify, and test the desired functionality changes.
- Work with the clients to demonstrate the changes to the system to ensure all relevant business needs are addressed.
- Creating and maintain final systems documentation and user manuals for completed systems.
- Develop training materials and provide training in one-on-one or classroom environment.
- Train and assist users on how to document systems requirements, how to conduct user acceptance testing and participate in actual user testing documenting the results and raising necessary change requests.
- Responsible for BA Team development, performance goal-setting, management and evaluation reviews
Job Specifications (SKILLS, COMPETENCIES, QUALIFICATIONS, EDUCATION & EXPERIENCE)
Essential:
- Degree in Information Technology or related field
- Certified Business Analyst
- 5 years IT/IS business analysis experience.
- Microsoft PowerPoint, Word, Excel, Visio.
- Strong knowledge in relational databases (Oracle, Postgres etc)
- Working knowledge of Unix/Linux and Windows
- Strong facilitation, active listening and interpersonal skills.
- Ability to develop and foster strong relationships with business and IT teams.
- Ability to deal with complex situations holistically.
- Ability to define current/future business models and influence the interconnections between the business processes, technology, data and people.
- Excellent time management, organizational skills and strong problem solving skills.
- Professional written and communication skills and high attention to detail.
- Ability to acquire knowledge to make process improvement recommendations.
- A flexible approach to work, demonstrated by a willingness to undertake further duties as assigned.
Desirable Skills
- Experience as an Agile/Scrum environment, projects practitioner
- Strong consultative and advisory skills.
- Knowledge in good UI/UX design.
- Ability to build, wireframes and prototypes.
- Excellent written and verbal communication, including technical writing skills.
- Understanding of systems engineering concepts, workflow development and business process engineering.
- The ability to conduct cost/benefit analysis.
- Working experience in documenting and presenting software to both technical and business users.
- Business case development and modeling techniques and methods.
Competencies
- Good leadership skills
- Strong analytical and critical thinking skills, with the ability to diagnose issues and offer solutions.
- Proven track record managing requirements for multiple projects in parallel across multiple lines of business and stakeholders.
- Ability to perform assigned tasks with minimal direct supervision.
- Ability to interview stakeholders to understand business rules and requirements, map business process and flows, and translate findings into effective business requirements.
- Ability to collaborate with technical teams, demonstrating an awareness of the software development life cycle.
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