Latest Recruitment at Sun King (Formerly Greenlight Planet)

About the role:

The Zonal Business Manager will drive sales, collections, and entire business operations in the entire zone they are assigned to, for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as “EasyBuy” Business unit). This is done through a large network of agents called Field Agents who visit door-to-door and sell. EasyBuy technology and services allows customers to purchase units by paying for their Solar products in small installments, thus ensuring they are extremely affordable for off-grid or rural customers. The Zonal Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire direct distribution network growing rapidly in a sustainable manner, with the help of their team that typically consists of Regional Business Managers, Area Business Managers, Sun King Store Executives, Customer Loyalty Executive and all field agents in the region.

What you would be expected to do:

Hire, retain and motivate the entire zonal team for the best performance: 

• The Zonal Business Manager’s team typically consists of Regional Business Manager, Area Business Managers, Sun King Executives, and Field Sales Executives (there may be some variations based on the region). 
• The Zonal Business Manager is expected to ensure they create a world-class winning team in their zone that is disciplined, process-oriented, and devoted to delivering the best customer experience. 

Training: 

• Provide training on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. 
• Ensure the team is fully aligned and managed professionally, demonstrating the highest level of integrity, ethics, and professionalism while dealing with Sun King customers. 

Provide role clarity to Regional Business managers, Area Business Managers and  Sun King Store Executives: 

• Provide complete clarity to the team related to their day-to-day tasks, sales & collections plans, routes, and targets. This includes ensuring that your sales team has a pre-settled sales route/area to sell in, they acknowledge how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot, and they have access to Regional Business Manager at all times in case of questions and concerns. 

Conduct Joint Fieldwork with Regional Business Managers: 

• Conduct joint fieldwork with Field Sales Executives to provide sales and collection training on a weekly basis and drive Field Service Executives' engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales.

Exceed your sales & collections targets: 

• Meet or exceed sales and collection targets established and consented upon on the second of every month with your sales supervisors. 
• Provide daily and weekly updates on sales, Field Sales Executive recruitments, customer issues and resolutions, and New Area Launch preparations as expected and aligned with the Country Business Leader. 

Drive robust field sales processes: 

• Review sales and collection progress daily and provide adequate training to the team on better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments, and repossessing the systems as a last recourse if the customer defaults.

Resolve Customer Issues: 

• Provide world-class assistance to your customer as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues. 
• Ensure that you work with Field Sales Executives to establish clear expectations and processes to resolve all customer issues within 24 hours.

Control Marketing and other assistance spend: 

• Provide adequate marketing assistance and equipment (such as smartphones) necessary to all your areas.
• Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.

Review meetings with Areas: 

• Ensure that Regional Business Managers and Area Business Managers are conducting periodic table meetings and reviews with all Field Sales Executives under their purview. 
• Conduct surprise visits to field meetings and areas to ensure that the sales processes and standards observed are of the highest quality. 
• Recognize outstanding performers from time to time and ensure the motivation of the entire zonal team is maintained at an all-time high.

You might be a strong candidate if you have:

• Have a degree in a Business-related field, with an MBA as an added advantage.
• Have at least 6 years’ experience in sales of which 3 years at a senior managerial position preferably having worked in Distribution, Micro-Finance, Banking or BOP Business
• Proven strategic business capability with the ability to engineer solutions, transform teams and drive business processes.
• Passionate about working with rural, off-grid consumers and resolving their issues.
• Motivated by the social mission to provide energy to consumers and employment to rural communities. Should be value oriented.
• Good communication skills and be able to build and manage large field sales executives’ teams.

go to method of application »

About the role:
The role holder will be in charge of  steering and supporting field installation and service teams to ensure high-quality, safe, and timely solar system deployments. The role will focus on driving operational excellence through effective team management, project coordination, quality assurance, and customer satisfaction. It will also involve performance monitoring, process optimization, and continuous technical training to build capable, safety-conscious, and customer-focused installation teams. 

What you would be expected to do:

Team Stewardship & Field Staff Management:

• Steer, manage, coach, and assist a network of zonal and regional installation and service teams across the territory.
• Drive professional growth within the teams, mentoring technicians and team stewards to develop best-in-class technical and customer service skill sets.
• Foster a culture of safety, quality, accountability, and continuous improvement.

Installation Operations & Project Management:

• Oversee the end-to-end installation process for solar inverter systems, ensuring projects are completed on time, within scope, and on budget.
• Allocate resources efficiently and manage the scheduling of installation teams to maximise productivity and meet installation targets.
• Act as the primary point of escalation for complex installation setbacks, providing hands-on technical guidance and problem-solving assistance to field teams.

Quality Assurance & Safety Compliance:

• Implement and enforce strict quality control checks for all installations, ensuring they meet Sun King’s technical standards and manufacturer specifications.
• Guarantee 100% adherence to all health, safety, and environmental (HSE) protocols, conducting regular safety audits and training sessions.
• Maintain detailed records of installations, inspections, and compliance certifications.

Customer Satisfaction & Service Excellence:

• Uphold the highest standards of customer service, ensuring a seamless installation experience and proactive post-installation assistance.
• Address customer escalations related to installation quality or timelines promptly and effectively.
• Monitor customer feedback and Net Promoter Score (NPS) to identify areas for improvement and implement corrective actions.

Operational Efficiency & Performance Metrics:

• Be accountable for key performance indicators (KPIs), including installation turnaround time (TAT), first-time fix rate, technician productivity, and cost per installation.
• Evaluate performance data to identify bottlenecks, implement process optimizations, and drive operational excellence.
• Prepare and present regular performance reports to senior management.

Technical Training & Development:

• Develop and conduct ongoing technical training programs on new inverter technologies, installation methodologies, and troubleshooting techniques.
• Ensure all team members are certified and up-to-date with the latest product knowledge and safety procedures.

You might be a strong candidate if you:

• Hold a bachelor’s degree in Engineering or a related discipline from a recognized university; an advanced degree is an added advantage.
• Have a minimum 7 years of experience managing field installation teams in the solar energy, inverter/UPS, or telecommunications industry.
• Possess in-depth knowledge of solar inverter and PV systems, electrical wiring standards, and power electronics.
• Are proficient in diagnostic tools, software, and remote monitoring platforms.
• Demonstrate excellent communication, critical thinking, and problem-solving skills, with the ability to perform effectively under pressure.
• Have good organizational efficiency, customer service orientation, and entrepreneurial mindset.
• Are a value-motivated person with humility and a strong identity to Sun King’s social mission of expanding energy access.

go to method of application »

About the role:
The role holder be in charge of working with cross-functional teams to design and enhance user-cantered cooking products and services. The designer will be identifying customer pain points, developing and testing hardware and digital solutions, and refining designs based on field insights to ensure safety, efficiency, and user satisfaction across diverse markets.

What you would be expected to do:

Discovery & Problem Framing

• Partner with product managers, engineers, and researchers to identify key cooking-related pain points through field visits, customer interviews, and data insights.
• Master the entire customer journey—from fuel refills to payment top-ups, stove usage to safety checks—in both urban and rural last-mile environments.
• Define opportunities where thoughtful product and service design can improve access, safety, efficiency, and user satisfaction.

Ideation & Solution Design and Hardware & UX Integration

• Design user experiences that seamlessly intergrate hardware (LPG stoves, cylinders, valves, induction devices) with embedded and digital interfaces (e.g. displays, mobile apps, SMS prompts).
• Develop app and service model prototypes, wireframes, and trials to trial new concepts and validate production-ready improvements. 
• Shape the physical product form—including ergonomics, CMF (Color, Material, Finish), heat safety, and component placement in contexts where our customers live.

Service Design & Customer Journey Mapping

• Map the full customer journey from product purchase and installation to usage, refuelling, servicing, and end-of-life.
• Design service blueprints that optimize delivery, maintenance, customer assistance, and agent interactions.
• Identify moments of friction (e.g. gas refill logistics, digital payments) and co-create practical, user-friendly solutions.

Prototyping & Concept Development

• Create and iterate through physical mock ups with the assistance of the hardware development team,  (3D prints, CAD models) and digital prototypes (Figma, wireframes, storyboards).
• Use scenario-based storytelling to show how customers interact with products in their daily lives—considering household roles, fuel cost dynamics, and mobile literacy.

User Testing & Validation

• Steer field usability tests for both product hardware and service flows (e.g. how users top up gas, interpret safety signals, or operate an induction panel).
• Conduct ergonomic evaluations for real-world cooking settings—considering counter space, pot size, heating time, and safety.
• Iterate designs based on insights from live pilots and agent/customer feedback loops.

Team work & Communication

• Work closely with mechanical, electrical, and firmware engineers to ensure design intent is carried through to mass production and deployment.
• Work with the Customer Experience, Carbon, Training, and Field Ops teams to align design with delivery, serviceability, and sustainability goals.
• Deliver clear design documentation—CAD packs, annotated wireframes, journey maps, service flows—for local and global implementation.

Delivery & Implementation Assistance

• Participate in vendor reviews, field testing, and pilot deployments to ensure real-world performance matches intended design.
• Refine physical designs and embedded interactions (e.g. LED indicators, error states, thermal feedback) based on test results and field conditions.
• Assist localization and versioning of designs for different cooking contexts and markets.

Iteration, Lifecycle & Sustainability

• Continuously improve product and service designs based on usage evaluation, feedback from last-mile agents, and regional variations.
• Steer initiatives in design for serviceability, reparability, and recycling, aligning with Sun King’s long-term sustainability goals.
• Anticipate cooking fuel trends, energy access shifts, and changing customer needs to guide future iterations.

You might be a strong candidate if you:

• Care deeply about real-world impact and designing for underserved communities.
• Thrive in cross-functional teams solving complex system-level problems across hardware, software, and service.
• Comprehend how to prototype fast, test in the field, and learn from real users—across languages, geographies, and infrastructure constraints.
• Want to help shape the future of clean cooking, while contributing to climate, gender, and health outcomes.

go to method of application »

About the role:
The role holder has a wide scope of design and validation tasks aimed at ensuring production efficiency and product quality to enable the large scale production and adoption of Sun King Clean Cooking technologies. 

What you would be expected to do:

Production Assistance:

• Mechanical troubleshooting of Incoming Quality Inspection and In-Line production rigs to ensure production up-time
• Evaluation of manufacturer quality systems and yield efficiency (TAKT timing) to prioritize production equipment development priorities and find opportunities for improving monthly production
• Develop rigs and fixtures that improve efficiency of incoming and outgoing quality inspections of Clean Cooking products
• Test hardware prototypes, analyse and interpret performance data 
• Test end of line functional testing tools to be used in hardware production lines 
• Perform maintenance activities including repairs, and modifications to existing hardware Assist in executing work orders for hardware 
• Tooling and rig maintenance including the building, maintaining, and updating of custom air test systems.

Design Iteration & Validation:

• Oversight of mechanical validation activities (executed by manufacturing team).
• Assist Senior QA Engineers with testing new hardware improvements 
• Build relationships with local skilled vendors for fabrication of production equipment components & product design prototypes
• Assist Hardware Engineering team with CAD design of production equipment and fixtures as needed
• Assist the creation and coordination of design validation tests performed by the manufacturer to prove product design requirements are being met.

Field Assistance:

• First contact and advisor for mechanical failures in the field
• Gather feedback from product stakeholders, form recommendations, and communicate learnings and ideas effectively to the product design team
• Assist Senior QA Engineers with troubleshooting product hardware related issues observed during IQC and field deployments. 
• Interrogate root cause of systematic product failures and work quickly to resolve them through design, process, or component changes.
• Monitor hardware and firmware performance in the field 
• Evaluate field performance data to identify trends and provide insights that assist product improvements and decision-making.

Stakeholder Assistance;

• Work with internal stakeholders to coordinate design, development, and production improvements. This includes collaborating with the Production & Quality and Hardware Engineering teams on planning, prototyping, testing, and validation to ensure seamless execution and product quality.
• Work with external stakeholders to align design intent with manufacturing and field realities. This involves engaging production partners, vendors, and field teams to improve efficiency, ensure feasibility, and gather user feedback for continuous product enhancement.

You might be a strong candidate if you:

• Hold a bachelor’s degree in Mechanical Engineering, Industrial Design, Mechatronics, or related field.
• Possess a minimum 2 years of relevant experience, including CAD design and prototyping using industry-standard tools.
• Have ands-on skills in building, testing, and maintaining mechanical or design prototypes.
• Demonstrate proven ability to produce and interpret engineering documentation (schematics, assemblies, BOMs, etc.).
• Have excellent evaluative, problem-solving, and cross-cultural communication skills.
• Are attentive to detail, team work mindset, and willingness to learn and travel when required.

go to method of application »

About the role:
The role holder will assist the implementation of Sun King’s health, safety, and wellbeing programs across warehouse, assembly, and retail operations. They will monitor compliance, conduct safety inspections, manage incident reporting, and facilitate trainings to promote a safe and healthy workplace. The role also involves assisting emergency preparedness and employee wellbeing initiatives to foster a strong safety culture.

What you would be expected to do:

Daily Safety and Compliance Assistance

• Monitor activities within Sun King’s warehouse, TV and phone assembly lines, after-sales product refurbishment center, LPG operations, and Sun King’s retail shop operations to ensure compliance with Sun King’s health and safety related policies, processes, and legal requirements.
• Conduct regular safety walks, inspections, and hazard observations, and follow up on corrective actions.
• Assist in the safe storage, handling, and disposal of materials, including e-waste and refurbished products.
• Maintain up to date records of incidents, accidents, near-misses, and corrective actions.
• Assist audits, inspections, and reporting to both internal and external stakeholders.
• Maintain accurate documentation of incidents, near misses, and corrective/preventive actions.

Risk Management and Incident Response

• Assist supervisors in carrying out task-based risk assessments and job safety evaluation.
• Assist in incident investigations, root cause evaluation, and reporting.
• Ensure fire extinguishers, first aid kits, PPE, and other safety equipment are available and in good condition.

Training and Employee Awareness

• Deliver safety inductions for new staff, subcontractors, and visitors.
• Facilitate toolbox talks, refresher sessions, and health, safety wellbeing awareness campaigns.
• Coach employees on correct use of PPE, ergonomic practices, and safe equipment handling.

Emergency Preparedness

• Assist the development and execution of fire drills and evacuation exercises.
• Ensure first aiders and fire marshals are trained and active.
• Check readiness of emergency exits, alarms, and safety signage.

Wellbeing and Employee assistance

• Work with HR and supervisors in rolling out health and wellbeing programs e.g. fatigue management, workplace ergonomics, occupational health checks, wellness campaigns and mental health awareness.
• Identify and mitigate ergonomic risks in warehouse and TV and phone assembly processes.
• Be a first point of contact for employees and subcontractors raising wellbeing or safety concerns.

You might be a strong candidate if you:

• Hold a bachelor’s degree in Engineering, Occupational Health & Safety, or related field.
• Possess a minimum of 3 years experience in a health and safety role, preferably within a warehouse, manufacturing, or assembly environment.
• Are knowledgeable with occupational health and safety laws, regulations, and standards (ISO 45001, NFPA, IFC or equivalent).
• Have experience in conducting safety inspections, risk assessments, and training sessions.
• Have strong attention to detail with practical problem-solving skills and a hands-on, organized approach to work.
• Are proficient in MS Office / Google Suite; knowledge of data evaluation tools and dashboards.
• Have excellent communication and people relations skills, with the capacity to engage and influence employees at all levels while promoting a strong safety and wellbeing culture.