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  • Posted: Feb 28, 2023
    Deadline: Not specified
  • Médecins sans frontières (MSF) or Doctors Without Borders, is an international humanitarian-aid non-governmental organization (NGO) and Nobel Peace Prize laureate, best known for its projects in war-torn regions and developing countries facing endemic diseases.
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    HP Supervisor

    Main Purpose

    In close collaboration with the HP IEC Activities Manager, implementing and supervising educational campaigns according to MSF values, standards and procedures in order to increase awareness of the targeted population and to promote prevention and treatment of diseases in the project area.


    • In close collaboration with the HP manager, participating in the definition and update of the HP/IEC strategy and identifying indicators in order to monitor HP activities, results, and achievements. Supporting the HP manager in organizing and carrying out assessments and research on the impact of HP activities and identifying and reporting the constraints, difficulties or strength points of the HP strategy inside and outside the medical structures in order to reinforce the link between the communities and the project
    • Providing support in selecting and developing quality pedagogical communication strategies towards the community. Planning information campaigns, including targets, objectives, methods and goals in order to increase awareness among the targeted population.
    • Informing, according to protocols, community members and identified risk groups (prisons, army, sexual workers, etc.) about health-related issues
    • Organizing health awareness sessions for MSF's medical and non-medical staff
    • Identifying key actors (local authorities, local NGOs, traditional healers, formal or informal authorities) and being the focal point for the networking in order to support the dissemination of health information of the target population, and be the point of reference for the relation and networking with these subjects.
    • Organizing, training, and supervising the HP team in terms of planning and organizing their work, supporting, evaluating and coaching of personnel, collecting reports and reporting the activities of each health worker and regularly visiting communities that are under his/her responsibility
    • Supervising, in close collaboration with the HR department, the HR associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required
    • Ensuring cleanliness of IEC (information, education and communication) areas
    • Collecting and reporting to the medical team any information linked to the health situation of the population and the patient

    MSF Section/Context Specific Accountabilities

    • Follow up of patients reported as non-respondents to interventions i.e. chronic patients that are not compliant with drugs, children in nutrition program that are not responding with RATF and mothers enrolled in high risk clinic to further engage them on; drug compliance, individual birth plan (IBP), observing appointment date, identify decision making and counselling on hospital delivery.
    • Inter-linkage with other departments to ensure timely information sharing, discuss day to day emerging issues and identified gaps that affects performance indicators.
    • Participates and supervise activities of public health importance, health action days and events that will have impact on community i.e. campaigns, research, MSF population census and community clean-up campaign
    • Daily community diagnose by carrying out disease surveillance, assess sanitation, identify vulnerable people with health risks within the community and provide on job training for CHWs and TBAs with in the blocks.
    • Ensure the monthly meetings is taken place as planned, and action points are shared to the hierarchical responsible.
    • Organizing, training, and supervising the community health workers team in terms of planning and organizing their work, participating in training and evaluating its needs, regularly visiting communities under his/her responsibility, elaborating relevant material and establishing adequate strategies for delivering the focused information to the community.
    • Ensuring delivery of information to community regarding hygiene, diseases and its prevention, using proper tools and informing communities about MSF and the services it provides
    • Monitoring, collecting and reporting to the medical team any information linked to the living conditions and the health situation of the population (e.g. food security, vaccination status, nutritional situation, detection of medical needs of the population, number of people arriving or leaving the community, births and deaths in the community, vaccination status of children, etc.).
    • Maintaining confidentiality regarding all information observed or registered.
    • Reporting to line manager or medical team if there are people with medical problems, any difficulties that the CHWs might encounter during meetings with the population and any loss or damage of MSF materials and equipment
    • Organize, plan and chair daily morning meeting for the CHWs and TBAs.
    • Monitoring of CHWs/TBAs performance, preparing CHWs/TBAs leave plan, collection and compilation of CHWs/TBAs daily and weekly report, Participating CHWs/TBAs evaluations/appraisal
    • Participation in community health action days i.e. Malezi bora, nutrition survey, breastfeeding week, world aids day, mental health day and polio/measles campaigns, community clean-up campaign and MSF population census/survey/interviews.
    • Timely feedback sharing on program referrals and tracing of absentees/defaulters from all the programs and wards
    • Provide on job training for the CHWs and TBAs by following them to the blocks and giving supportive supervision
    • Maintaining high vigilance and alerting the medical team on outbreak of Notifiable disease within the camp



    • Essential diploma in social sciences or education/pedagogy /or social work


    • Essential working experience in MSF (1 year minimum) in health promotion activities, or training-education activities.


    • Mission language (English) and local language essential (Kiswahili and Somali)


    • Desirable basic computer skills


    • People Management / Commitment / Flexibility / Results/ Teamwork

    Application deadline: 13th of March 2023

    go to method of application »

    Pharmacy Technician

    Main Propose

    Supporting the drug supply management in the designated facilities under the supervision of the Project Medical Referent according to MSF health policies and protocols, in order to contribute to the guarantee of the proper management and distribution of drugs and medical devices.


    • In cooperation with the Project Medical Referent, assisting in the supervision, management and control of the medical stock in the project in order to avoid ruptures, losses and gross overstock of drugs and othersupplies and overseeing and monitoring its storage conditions
    • In cooperation with the Project Medical Referent assisting on a monthly basis with preparation and approval of order requests, ensuring they are completed in timely manner to prevent unnecessary orders in between. Following up on drug ruptures.
    • In cooperation with the NAM and other MSF team members, assisting in the supervision, management, follow up and control of medical/supply stock in the MSFoffice, expat houses, and MSF cars. This includes physical count, ordering and monitoring of expired dates.
    • Assisting with the collection of consumption from facilities on at least a monthly basis and collecting data about number of patients. Cooperating with and assisting the Project Medical Referent in all related monthly reports, and under the Project Medical Referent supervision, communicating and providing medical data to relevant MSF team members.
    • Improving and following up the monitoring systems in place.
    • Supporting the MoH counterparts in their responsibilities regarding monitoring of drug consumption, stock management and preparing/receiving orders.
    • Perform cleaning and minor maintenance for biomedical equipment used. Following the user manual and protocols and alert supervisor in case of malfunctioning.
    • Assisting in preparing and organizing training sessions for MSF and MOH staff. Providing programs continuity during supervisor’s absence and handovers; sharing knowledge of program with incoming staff in a timely, accurate and efficient manner.



    • Qualified pharmacist technician Must be enrolled with Pharmacy and Poisons Board to practice pharmacy


    • 2 years Working experience
    • Experience collarating with local pharmacy systems (MOH and private) is an asset
    • Demonstrable experience in supervising and training others in a team setting


    • English & Kiswahili


    • Essential computer literacy (word, excel, internet)
    • Excellent written and verbal communication skills


    • Results and Quality Orientation L1
    • Teamwork and Cooperation L1
    • Behavioral Flexibility L1
    • Commitment to MSF Principles L1
    • Stress Management L2

    Application deadline: 5th March 2023

    Method of Application

    Use the link(s) below to apply on company website.


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