Job Openings at Flexi-Personnel

JOB PURPOSE:

• The successful candidate will lead the organization’s marketing, communications, digital engagement, and storytelling efforts across multiple platforms and audiences. The role combines strategic communications planning with hands-on content creation, event communications, member engagement, and brand management.
• The ideal individual should be a strong writer, storyteller, and project manager who is passionate about creating engaging digital content, elevating organizational visibility, and building meaningful audience connections. The role includes collaboration with internal teams, external partners, and member organizations across Africa.

KEY ROLES AND RESPONSIBILITIES:

• Develop and implement integrated marketing, communications, and brand engagement strategies aligned with the organization’s strategic objectives.
• Lead and manage communications across digital platforms, including social media, websites, newsletters, email campaigns, and online marketing initiatives.
• Create and oversee compelling digital and multimedia content, including social media posts, reels, interviews, blogs, newsletters, promotional materials, and event coverage.
• Manage and strengthen the organization’s brand identity, ensuring consistency across all communication channels, platforms, and marketing materials.
• Apply strong creative design and visual communication skills in the development of marketing materials, presentations, graphics, branding assets, and digital campaigns.
• Promote conferences, professional learning programmes, webinars, campaigns, membership initiatives, and other organizational events through strategic marketing and communication efforts.
• Support membership growth, retention, and stakeholder engagement through targeted outreach and communication strategies.
• Coordinate content production and campaigns with designers, photographers, videographers, media partners, and other creative service providers.
• Manage website updates and continuously improve digital storytelling, user engagement, and audience experience.
• Coordinate media relations, public relations activities, sponsorship visibility, fundraising campaigns, and strategic partnership communications where applicable.
• Monitor marketing and communication performance metrics, analyze engagement data, and prepare impact and performance reports with actionable recommendations.
• Work collaboratively with internal teams, external partners, sponsors, and service providers to enhance organizational visibility, outreach, and engagement.
• Occasionally travel to events and programmes across Africa to support field communications, storytelling, stakeholder engagement, and content creation.

EDUCATIONAL QUALIFICATIONS & CAREER EXPERIENCE

Mandatory:

• Bachelor’s degree in marketing, Communications, Public Relations, or a related field.
• A minimum of 7 years of relevant professional experience.
• Strong writing, editing, storytelling, and campaign management skills.
• Experience managing multiple communication platforms and audiences.
• Strong understanding of digital marketing, social media engagement, and brand management.
• Experience with tools such as Canva, Adobe Design Suite, LinkedIn, Facebook, Instagram, Mailchimp, and Google Analytics.
• Skills in Content Management Systems (CMS) navigation, basic graphic design and layout, and foundational Search Engine Optimization (SEO).
• Ability to manage multiple priorities and work collaboratively across teams.

Preferred:

• Experience working within education, nonprofits, membership organizations, or school environments.
• Familiarity with the African education landscape.
• Experience with podcasts, blogs, event marketing, or executive communications is an added advantage.

WHAT OUR CLIENT OFFERS:

• Competitive annual salary package.
• Health insurance and retirement benefits.
• Travel and accommodation provided for organizational events across Africa.

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Job Summary

• This is a direct selling and customer facing role to maintain & grow existing customers, acquire new ones to drive revenue growth The role will manage assigned customer accounts on a regular basis while engaging a stakeholder matrix to understand better each customer needs and their solutions. This position will provide technical support to customers which will include capability in maintaining dosing and dosing control equipment by installing dispensers, maintaining and troubleshooting to take corrective action. The role will offer application support & training across all chemical application areas. Picture of success will be through coordinated service calls and requisite reports to each account and application area to deliver high cleaning and hygiene standards. He will rely on strong market intelligence skills to understand both markets needs and competitor activities. The role involves long travel periods between the lodges across Kenya.

Key Responsibilities

• Effectively provide account management and ongoing service, support, and sales development to respective accounts in a defined geography and sector. Implement white spot prospecting to include existing products, new products and innovations, enhanced sustainability and operational efficiencies (water, energy, chemical usage), and where appropriate food safety solutions.conduct planned routine maintenance and repair dosing and dosing control equipment servicing as per equipment requirement.
• Monitor and report for both respective accounts and assigned regional Accounts by utilizing corresponding tools, such as Sales Funnels, quarterly reporting, market share analysis, and other reports requested by central stakeholders and supervisors. To grow the business at existing customer through new SKUs and innovations listing as well and aquire new customers
• Grow sales in the Lodging Sector by identifying, analyzing, and addressing opportunities for new customer acquisition as well as within existing customers through product and application recommendations.To report sales and stock level at the end of every month
• Develop an in-depth understanding of the local market and the competitive position and activities and report on competition activities and customer needs that are not met.To establish customers critical needs and in terms of product application.
• The incumbent will install, conduct planned routine maintenance and repair dosing and dosing control equipment servicing as per equipment requirement. The role will also offer technical training on dosing control equipment to customer’s staff members to ensure they are able to operate them efficiently and effectively. They will ensure that Diversey chemicals are dispensed so as to achieve superior results as per MSDS & PIS through double working with customer’s staff members.
• The incumbent will keep records of all dosing and dosing control equipment under this sector within the assigned accounts. This records will include service reports. Keep records of all Planned Maintenance Schedules and respond to customer breakdown within agreed time.
• Respond and resolve customer dosing and performance emergencies as per SLA within their areas of jurisdiction.
• The incumbent will work closely with account receivable in cash collection and ensure unineruppted accounts operations.

Responsible Care, Environment, Health & Safety
(In accordance with Ashland EHS and Responsible Care policies)

• To follow all EHS policies and procedures
• To follow all environmental policies and procedures
• To report all accidents, incidents and near misses to their supervisor
• Promote Responsible Care principles
• Participate in training as required
• Participate in consultation on all EH&S related matters
• Maintain hygiene at all times

Qualifications & Experience

• Diploma or Bachelor’s Degree in Chemistry, Chemical Engineering, Food Science, Industrial Chemistry, Hospitality Management, Environmental Health, Engineering, or a related field.
• Minimum 1–3 years’ experience in technical sales, account management, hygiene solutions, hospitality services, or related industries.