Openings at Nokia

Central Team NPO SME shall lead activity related to data analysis, problem identification and solution proposal for radio networks.  He / she leads optimization activity in terms of radio coverage, capacity, performance analyses with counters/ KPIs and other metrics. He/ she provides expert opinion on parameters fine-tuning, feature introduction and other optimization related recommendations.

 Your skills and experience

• Multi-Vendor NPO experience (E//, ZTE, Huawei & Nokia).
• In depth knowledge 2G/LTE/VoLTE KPI optimization for Multivendor.
• Candidate will be responsible to facilitate internal co-ordination and management of different units for Customer Project Service Delivery alignment.
• Manages client engagements with solution capabilities from multiple sources and technologies.
• Knowledge of Radio/Core/transmission planning and optimization.
• Rich working experience in 4G/VoLTE/3G/2G systems.
• Understanding of end-to-end call traces of 2G/LTE/3G.
• Experience on DT log file L3 analysis using R&S & TEMS analyzer.
• To actively participate in field trials, feature implementation, deployment & optimization for TDD/FDD LTE.
• Knowledge of radio network design, planning for LTE including nominal Cell Plan, traffic simulations, PCI/RSI planning, dimensioning, capacity planning and capacity expansion, KPI and formula creation.
• Knowledge of RF design fundamentals, RF propagation behavior and Model Tuning.
• Solid understanding of Network Optimization and Network Performance principles.
• Analysis of eNB logs, TTI Trace using internal & external debugging tools
• Knowledge of LTE radio network optimization and audit process which includes configuration audits, parameters audit, and radio capacity assessment.
• Familiarity with OSS tools, reporting solution, counters & parameters and feature implementation for 4G networks.
• Should be aware of all 2G/3G/4G Nokia /E/// /HU/ZTE software release Multivendor hardware configurations.
• Experience in Optimization of LTE Radio networks to trouble shoot and improve KPIs.
• Analysis of RAN KPIs, investigation and improvement of network quality problems.
• Implementation of new RAN features and tuning of RAN database parameters.
• Experience on Multi-Layer Optimization, Layering, IRAT mobility planning, optimization and troubleshooting.
• Experience with SON (Optimizer), Tems Discovery, NQDI.
• To develop/Amend various guideline, process documents as per requirement.
• To Operate in compliance with the processes, methods and tools linked to the job and possesses service excellence awareness.
• Experience in customer management and care to maximize customer satisfaction.
• Ability to multi-task, work independently and coordinate resources to achieve desired goals.
• Must be willing to work in different time zones.

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What you will learn and contribute to

• Dimensioning RAN and eNB/gNB network according to customer requirements.
• Design site configuration base on the traffic requirement and equipment specifications.
• Recommend and Setting the specific RF parameters to bring optimum performance.
• Analyze network performance based on data from OSS, filed and crowdsource measurements.
• Defining KPIs and performance reports on network to be monitored.
• Lead optimization team to improve network performance
• Regional support toward 4G/5G trials and startup projects.
• Manage escalations related to performance and give recommendations and directions toward improvement .
• Interact with customers’ executive, discussing performance, gaps, capacity issues and areas of improvement.

Your skills and experience

• Minimum: Bachelor’s degree (Electrical / Telecommunication) or corresponding experience
• Experience in the Telecom Industry with minimum 7 years of experience in RF Planning & Optimization for LTE & 5G
• Knowledge and practice of LTE(+5G) RF Planning tool and OSS tool
• Deep Knowledge and practice measurement/analysis tool (TEMS, NEMO, XCAL/XCAP or equivalent)
• Knowledge and practice of Nokia RAN, eNB/gNB parameters and counters
• Familiar with Nokia tools and process for NPO.
• Having competence towards future technologies; 5G (NSA/SA/mmW)
• Good Communication skill and Solid analytical skills
• Strong skills in building Reports and Dashboards using Power BI
• Good presentation skill
• Highly motivated and flexible to work in any project
• Practical and results oriented
• Self-directive, flexible team player who wants to get the job done and is not afraid of take responsibility
• Fluency in written/spoken English

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As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. Cloud and Network Services (CNS) Global Business Center (GBC) and Customer Experience team is seeking an Account Manager to provide in-depth Sales  leadership and expertise to, develop and nurture CNS Solutions and Services in one of MEA Key Group Accounts . The Sales AM will use deep software and solution selling expertise to position, sell and grow the footprint of CNS portfolio in the region, and develop trusted relationships with C-level decision makers.

What you will learn and contribute to

As the CNS Account Manager, you will:

• Engage and build relationship with C and C-1 Level in our customer organizations
• Strong background in fronting customer engagement in pre-sales/delivery role. Deep understanding of customer’s business challenges (not just technology challenges)
• and customer business both consumer and enterprise.
• Strong ability to get hands on with customer workshops, develop content and lead the teams across functions in a customer engagement.
• Be able to understand the financials of the business and be a true partner for market leader in driving Order Intake.
• Have strong understanding of sCRM Forecast Category and Sales Phases and brutal in ensuring pipeline development is on-going round the clock.
• Have strong collaborative mindset and be able to partner with Market Services in all aspects of business.
• Bring and maintain technical expertise in CNS CSP products and solutions and in Nokia end-to-end solutions involving CNS CSP products.
• Lead CNS CSP customer facing technical engagements, understanding customer business, technical and operational pain points, requirements and KPI’s (use cases,
• integration points, etc.) and provide subject matter expertise on complex cross-domain solutions.  
• Develop deep understanding of key technology trends (standards, industry events, etc.).
• Establish trusting relationship with customers C-level technical decision makers, to align on technology needs and roadmaps and identify cross-selling/up-selling
• opportunities for Nokia and CNS CSP.
• Lead discussions on technical requirements and gaps with Product Managers and System Engineers to ensure customer commitments can be met, during pre-sales
• engagements and to make sure products and services roadmap align with Market customers’ long-term needs.
• Lead technical discussions with other Nokia Business Groups and 3rd parties to provide adequate E2E solution to customers. Document end-to-end architecture
• including Nokia and 3rd party products, associated interfaces and any adaptations needed, to guide the pre-sales engagement and offers.
• Support the wider sales team including sales in CX in complex technical discussions and solutions/architecture to present to customers. 
• Participate in periodic reviews with Product Managers and Global teams to align on Market technology trends.
• Guide offer solution strategy (product and services) for complex cross-domain offers, working with domain pre-sales specialists as required, and leading transfer of
• solution sold for deals to delivery teams.
• Collaborate with the broader NOKIA and partners to design joint solutions and support joint sales engagements.
• Collaborate with the broader NOKIA and partners to design joint solutions and support joint sales engagements. 
• Strictly adhere to the published NOKIA SELL & CNS processes.
• Complete all administrative assignments comprehensively and on-time.
• Represent NOKIA in a professional and an ethical manner.
• Travel to customer meetings and related business activities can be up to 2 to 3 days a week in assigned territory.

 Your skills and experience

• Minimum 3 years of work experience in software engineering (product management, sales engineering/pre-sales, bids and proposals, or system engineering).
• Detailed knowledge of products within Nokia’s or equivalent software products (OSS, BSS, SDP, IoT, Cloud Core etc.).
• Intimate technical knowledge of technical knowledge of telco networks (Fixed & Mobile, IMS, Cloud networks) and protocols. 
• Master level education in Electrical Engineering, Software Engineering, Computer Science or Telecommunications Engineering.
• Excellent English verbal and written communication skills required.
• It would be nice if you also had:
• Ability to discuss detailed technical issues with customers and management.
• Strong interpersonal capabilities and customer intimacy.
• Creative ‘out of the box’ thinker.
• Exceptional work ethic, the ability to work independently, self-motivated, driven and a strong desire to succeed.