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  • Posted: Feb 4, 2026
    Deadline: Not specified
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  • Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited.
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    Head of Branch Operations

    Key Responsibilities

    • Oversee Daily Operations and Processes: Provide leadership and direction for day-to-day operations across all branches to ensure smooth, efficient, and effective service delivery.
    • Drive Efficiency and Manage Costs: Identify and implement opportunities to streamline branch processes, optimize resource utilization, and manage operational costs effectively.
    • Implement Policies and SOPs: Develop, roll out, and enforce operational policies and standard operating procedures to maintain consistency, compliance, and high-quality standards across all branches.
    • Monitor Branch and Department Performance: Track, evaluate, and report on performance metrics to ensure branches achieve their targets while upholding operational excellence.

    Must-Have Qualifications

    • Master’s degree in Operations Management, Finance, Business Administration, or a related field.
    • Minimum of 10 years’ experience in senior operations roles, with proven success in managing multi-branch operations.
    • Strong track record in process optimization, policy implementation, and cost management.
    • Demonstrated ability to lead and motivate large, diverse teams across multiple locations.
    • Excellent analytical, decision-making, and problem-solving skills.
    • High level of integrity, professionalism, and organizational awareness.

    Applications Deadline: Feb 14, 2026

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    Head of Finance

    Role Overview

    Overseeing all financial aspects of the organization and ensuring its long-term financial  sustainability. The role involves developing and executing financial strategies that support the  company’s strategic objectives, maintaining robust financial controls, and providing accurate  financial insights to guide decision-making.

    The Head of Finance leads the finance team in budgeting, forecasting, reporting, and  compliance functions, ensuring that financial operations are efficient, transparent, and aligned  with regulatory standards. This role also plays a key part in risk management, investment  planning, and resource allocation to optimize the organization’s financial performance.

    In addition to managing internal financial processes, the Head of Finance serves as a strategic  advisor to senior management and the board, contributing to business growth, profitability, and  operational excellence.

    Key responsibilities

    Financial Strategy and Leadership

    • Develop and implement the organization’s overall financial strategy aligned with corporate goals.
    • Provide financial leadership and guidance to the executive team and board of directors. Forecast short-term and long-term financial performance and advise on financial planning.
    • Drive strategic initiatives to ensure sustainable growth and profitability.

    Financial Planning and Analysis (FP&A)

    • Lead the budgeting and forecasting process across departments.
    • Analyze financial performance, variances, and key performance indicators (KPIs). Provide actionable insights to support data-driven decision-making.
    • Prepare and present detailed financial reports and dashboards

    Financial Management and Control

    • Oversee day-to-day financial operations including accounts payable, receivable, payroll, and cash flow management.
    • Ensure accurate and timely financial reporting in compliance with accounting standards (e.g., IFRS, GAAP).
    • Monitor expenditure, cost control, and efficiency of financial processes.
    • Manage treasury operations and optimize liquidity.

     Compliance, Risk, and Governance

    • Ensure compliance with all statutory and regulatory financial requirements.
    • Oversee internal controls, audits, and risk management frameworks.
    • Liaise with external auditors, regulators, and tax authorities.
    • Maintain corporate governance and financial integrity.

    Leadership and Team Management

    • Lead, mentor, and develop the finance team to achieve departmental goals.
    • Promote a culture of accountability, transparency, and continuous improvement.
    • Collaborate with other departments to align financial practices with organizational

    Stakeholder Engagement

    • Communicate financial results and strategies to senior management, board members, and investors.
    • Support fundraising, investment, and partnership initiatives.
    • Build relationships with banks, auditors, and other key stakeholders.

    Systems and Process Improvement

    • Implement and enhance financial systems, tools, and automation to improve efficiency.
    • Drive digital transformation and data accuracy in financial reporting.
    • Review and optimize financial workflows and policies.

    Skills and Competencies

    Technical Skills

    • Financial planning, budgeting, and forecasting
    • Accounting and financial reporting (IFRS/GAAP)
    • Cash flow and treasury management
    • Taxation and compliance management
    • Risk management and internal controls
    • Financial systems and data analysis

    Strategic Skills

    • Business and commercial acumen
    • Strategic financial planning and decision-making
    • Investment and cost optimization
    • Long-term financial sustainability planning

    Leadership and Management

    • Team leadership and people development
    • Cross-functional collaboration and stakeholder management
    • Influencing and negotiation skills
    • Change management and organizational leadership

    Analytical and Problem-Solving

    • Strong analytical and quantitative abilities
    • Ability to interpret financial data and provide insights
    • Sound judgment and decision-making under pressure

    Technology and Digital Competence

    • Proficiency in ERP and financial software (e.g., SAP, Oracle, QuickBooks)
    • Advanced Excel and data visualization (Power BI, Tableau)
    • Understanding of digital transformation in finance

    Interpersonal and Communication

    • Excellent verbal and written communication skills
    • Strong presentation and reporting ability
    • High level of integrity, ethics, and professionalism

    Education and Experience.

    • Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field (required).
    • Master’s degree in Finance, Accounting, or Business Administration (MBA) is an added

    Professional certifications

    • Certified Public Accountant (CPA)
    • Association of Chartered Certified Accountants (ACCA)
    • Chartered Financial Analyst (CFA)
    • Certified Management Accountant (CMA)
    • Chartered Accountant (CA)
    • 10+ years of progressive experience in finance, accounting, or related fields, with at least 5 years in a senior management or leadership position.
    • Proven track record in financial planning, budgeting, and analysis at a strategic level.
    • Experience in developing and implementing financial strategies that support business growth and sustainability.
    • Strong background in financial reporting, auditing, and compliance with regulatory
    • Demonstrated experience in managing teams, mentoring finance professionals, and building high-performance departments.
    • Exposure to risk management, treasury, and investment decision-making.
    • Experience working with executive leadership and boards of directors to provide.

    Applications Deadline: Feb 10, 2026

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    Team Leader – Checkoff Loans

    Role Overview

    The Team Leader – Checkoff Loans is responsible for leading and managing the sales team to achieve disbursement and revenue targets. The role involves recruiting, training, and motivating marketing executives, developing effective marketing strategies, ensuring portfolio quality, and maintaining strong client and partner relationships. The position requires strategic leadership, operational oversight, and consistent performance management to drive business growth and ensure compliance with company policies.

    Key Responsibilities

    Sales Performance and Business Growth

    • Lead the sales team to consistently achieve daily, weekly, and monthly loan disbursement targets.
    • Drive lead generation activities and ensure strong conversion rates from opportunities to disbursements.
    • Expand the client base by attracting new customers and retaining existing ones.
    • Monitor and ensure timely collection of payroll deductions and remittances.
    • Identify opportunities for cross-selling and up-selling financial products.
    • Build and maintain partnerships that support business growth and market expansion.

    Team Management and Capacity Building

    • Recruit, train, and retain qualified and high-performing marketing executives.
    • Conduct onboarding and continuous training to equip team members with product and sales knowledge.
    • Provide mentorship, coaching, and regular performance feedback to improve productivity.
    • Foster a culture of accountability, collaboration, and results-driven performance.

    Marketing and Business Development

    • Develop and execute marketing plans and activation strategies to drive loan sales.
    • Coordinate marketing events, product activations, and promotional campaigns.
    • Work with the marketing department to ensure message consistency across campaigns.
    • Increase brand visibility through social media engagement, digital outreach, and field marketing.
    • Monitor market trends, competitor activities, and client feedback to inform marketing initiatives.

    Portfolio and Risk Management

    • Maintain a healthy loan portfolio by ensuring strict adherence to credit policies.
    • Track loan performance to minimize defaults and delinquencies.
    • Collaborate with collections teams to ensure effective follow-up on overdue accounts.
    • Enforce compliance with internal risk and operational standards.

    Customer Relationship Management

    • Build and sustain strong relationships with key clients, payroll partners, and stakeholders.
    • Ensure excellent customer service and timely resolution of client concerns.
    • Engage county and institutional payroll offices to ensure efficient remittance processes.
    • Promote customer satisfaction and loyalty through proactive communication and relationship management.

    Reporting and Performance Monitoring

    • Prepare and submit daily, weekly, and monthly sales and performance reports.
    • Analyze sales data to track performance against targets and identify improvement areas.
    • Present performance updates to management and recommend corrective actions where necessary.

    Continuous Improvement and Innovation

    • Identify new market opportunities, partnerships, and emerging business segments.
    • Implement best practices to improve sales processes and operational efficiency.
    • Continuously review strategies to enhance team productivity and competitiveness.

    Qualifications and Experience

    Education:

    • Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.

    Experience:

    • Minimum of 4–6 years of experience in sales or business development, preferably in financial services.
    • Proven experience in team leadership, loan disbursement, and marketing strategy implementation.
    • Strong understanding of checkoff loan systems and institutional partnerships.

    Skills and Competencies

    • Excellent leadership, planning, and organizational abilities.
    • Strong interpersonal, coaching, and motivational skills.
    • Analytical mindset with a focus on data-driven decision-making.
    • Excellent communication and negotiation abilities.
    • Knowledge of sales performance metrics, portfolio management, and reporting.
    • High integrity, professionalism, and customer-centric focus.
    • Proficiency in Microsoft Office and CRM or sales tracking systems.

    Applications Deadline: Feb 28, 2026

    go to method of application »

    Logbook Team Leader

    Job Description

    Are you a proven Team leader in financial services with a track record of driving performance and building winning teams? Mwananchi Credit Limited is seeking Logbook Team Leaders across Kenya to lead regional growth, generate high-quality leads, and mentor thriving sales units.

    Key Responsibilities

    • Supervise and inspire a team of at least 10 active marketers or sales representatives
    • Achieve monthly acquisition targets and grow a strong, sustainable loan portfolio
    • Conduct field activations and strategic client outreach initiatives
    • Monitor documentation workflows, compliance, and client satisfaction
    • Cultivate branch-level leadership and uphold Mwananchi’s service excellence standards

    Minimum Qualifications

    • 3+ years’ experience in logbook loans, asset-based financing, or microcredit services
    • Demonstrated ability to recruit, mentor, and manage high-output sales teams
    • Consistent record of portfolio growth, lead conversion, and retention
    • Strong interpersonal, organizational, and performance reporting skills
    • A leadership mindset grounded in integrity and accountability

    What We Offer

    • Competitive remuneration and team performance bonuses
    • Career growth within Kenya’s leading credit services provider
    • Recognition for outstanding contributions to regional business growth
    • Dynamic, innovation-driven environment committed to financial empowerment

    Applications Deadline: Feb 28, 2026

     

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    Digital Marketing Officer

    Role Overview

    We are seeking a highly creative and hands-on Digital Marketing Officer to strengthen our brand presence across digital platforms. This role is ideal for a versatile professional who blends visual storytelling, content creation and digital marketing execution. You will be responsible for creating high-quality visual content, managing digital assets, and supporting marketing campaigns across multiple channels.

    Key Responsibilities

    • Plan and execute photo shoots for marketing, branding and social media content
    • Capture, edit and produce high-quality video content (short-form and long-form)
    • Design digital creatives including posters, banners, social media visuals and basic marketing collateral
    • Edit photos and videos to professional standards for web and social platforms
    • Manage and update content on the company website (WordPress)
    • Support digital marketing campaigns across social media, website, and other digital channels
    • Ensure brand consistency across all visual and digital materials
    • Stay up to date with digital trends, content formats, and platform best practices

    Required Skills & Qualifications

    • Proven experience in photography and videography
    • Strong video and photo editing skills
    • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects or similar)
    • Strong working knowledge of Canva
    • Solid understanding of visual branding and digital content creation
    • Ability to manage multiple projects and meet deadlines with minimal supervision

    Added Advantage

    • Working knowledge of WordPress (content updates, basic page edits, media management)
    • Experience supporting digital marketing or social media campaigns

    Applications Deadline: Feb 14, 2026

    Method of Application

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