Open Roles at CDL Human Resource

Role Overview

• The Deputy Lead Dispatch is responsible for managing all outbound operations, loading supervision, and dispatch coordination at the Distribution Centre. This role ensures timely, accurate, and safe delivery of goods, maintaining OTIF (On Time In Full) targets while coordinating across weighbridge, transport, and warehouse teams.
• The Deputy Lead Dispatch reports to Lead Warehouse & Outbound Logistics and supervises Weighbridge Supervisor, Transport Supervisor, and loading teams.

Key Duties & Responsibilities

Outbound Loading & Dispatch Management

• Oversee loading operations to ensure trucks are loaded correctly, safely, and efficiently.
• Ensure compliance with FIFO, batch, and damage prevention standards.
• Prioritize orders and coordinate with warehouse staff and pickers.

Weighbridge Coordination

• Coordinate with Weighbridge Supervisor (Aftab) to ensure all trucks are weighed accurately before dispatch.
• Resolve or escalate discrepancies affecting outbound shipments.

Transport Coordination

• Work closely with Deputy Lead Transport to schedule trucks, manage transporter issues, and optimize fleet utilization.
• Ensure delivery windows are met and exceptions are escalated.

Operational Planning & Optimization

• Plan daily loading schedules, vehicle allocations, and delivery sequencing.
• Implement initiatives to improve loading efficiency, reduce dwell time, and optimize space usage.

Compliance & Safety

• Ensure all loading and dispatch activities comply with company SOPs, safety, and regulatory standards.
• Conduct safety checks and monitor loading practices to prevent accidents and damages.

Reporting & Documentation

• Generate daily dispatch reports, loading summaries, and KPI dashboards.
• Maintain records for audit and management review.

Team Leadership & Staff Development

• Supervise loading and weighbridge staff, ensuring performance, discipline, and adherence to SOPs.
• Provide coaching and training to optimize skills and productivity.

Continuous Improvement

• Identify and implement process improvement initiatives in dispatch operations.
• Collaborate with warehouse leads to integrate outbound processes with overall supply chain efficiency.

Requirements

Required Skills & Qualifications

• Bachelor’s degree in Logistics, Supply Chain, or Operations Management.
• Minimum 5 years’ experience in FMCG warehouse dispatch operations.
• Strong leadership, planning, and problem-solving skills.
• Proficient in SAP, HighJump, Excel, or similar warehouse systems.
• Knowledge of loading safety, FIFO, batch control, and OTIF delivery metrics.

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Role Overview

• The Weighbridge Supervisor is responsible for the accurate weighing of all inbound and outbound trucks at the Distribution Centre, ensuring that deliveries comply with weight standards, SKU specifications, and safety regulations. This role is critical for inventory integrity, dispatch accuracy, and legal compliance.
• The Weighbridge Supervisor reports to the Deputy Lead Dispatch, coordinating closely with warehouse and transport teams, but does not manage dispatch operations.

Key Duties & Responsibilities

Detailed Activities

• Weighbridge Operations Operate and monitor the weighbridge to ensure trucks are weighed accurately.
• Validate delivery weights against individual SKU weights, ensuring compliance with minimum and maximum thresholds.
• Escalate discrepancies to the Deputy Lead Dispatch for resolution.
• Maintain logs of all weighbridge operations for auditing and reporting purposes.

Record Keeping & Reporting

• Maintain digital records in the legacy weighbridge system.
• Generate daily reports of inbound and outbound weights for Deputy Lead Dispatch.
• Provide insights into exceptions, overweight trucks, or missing documentation.

Coordination with Transport & Warehouse Teams

• Liaise with transporters to confirm truck arrivals and departures.
• Notify warehouse staff of truck readiness to streamline loading/unloading.
• Escalate delays or weight issues affecting dispatch.

Compliance & Safety

• Ensure all weighbridge operations comply with company policies, local transport regulations, and safety standards.
• Conduct regular checks of weighbridge equipment and notify maintenance for any calibration issues.
• Escalate safety risks promptly.

Continuous Improvement

• Suggest process improvements for weighbridge operations, data accuracy, and reporting efficiency.
• Collaborate with the Deputy Lead Dispatch to integrate weighbridge data into broader dispatch metrics.

Requirements

Required Skills & Qualifications

• Diploma or degree in Logistics, Supply Chain, Mechanical, or related field.
• Experience with weighbridge operations or logistics coordination.
• Strong attention to detail, analytical skills, and integrity.
• Ability to maintain accurate records and escalate operational issues.
• Basic proficiency in Excel or similar reporting tools.

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Job Purpose

• The Fulfilment Clerk is responsible for coordinating all outbound order fulfilment activities within the HighJump Warehouse Management System (WMS) from order release to loading preparation. The role ensures customer orders are accurately grouped into vehicle loads, released for picking, monitored throughout the picking process, and prepared for dispatch through proper staging identification and dock allocation. The Fulfilment Clerk acts as the operational control point linking Warehouse Operations, Transport, Dispatch, Inventory, Security and Customer Service to ensure every shipment is delivered accurately, efficiently and on time.

Key Responsibilities

Order Management

• Monitor and prioritize customer orders in HighJump WMS;validate order readiness and release orders for fulfilment.

Load Planning

• Create Load IDs, pool multiple orders into vehicle loads, and optimize loads based on route, capacity, and delivery schedule.

RF Picking Coordination

• Release orders to RF guns, monitor picking completion, and resolve picking exceptions (short picks, damages, inventory discrepancies).

Picker Allocation

• Assign pickers through WMS based on order size, warehouse zones, and workload; monitor picking progress and rebalance tasks as required.

Staging Coordination

• Coordinate staging activities, ensuring all picked pallets are verified, correctly staged, and ready for loading.

Pallet Identification

• Generate and print pallet labels/stickers containing Load ID, customer, vehicle, route, dock number, pallet sequence, and barcode.

Dock & Vehicle Coordination

• Allocate loading docks and communicate vehicle registration, driver, transporter, dock number, and loading schedule to all operational teams.

WMS Transactions

• Maintain accurate and real-time WMS transactions for load creation, picker assignment, staging, dock allocation, and dispatch readiness.

Exception Management

• Investigate and resolve fulfilment, staging, labelling, vehicle, and WMS-related exceptions; escalate unresolved issues promptly.

Reporting & Communication

• Prepare daily fulfilment reports and coordinate effectively with Warehouse, Transport, Inventory, Security, Customer Service, and Dispatch teams.

Requirements

Minimum Qualifications

• Diploma in supply chain management, Logistics, Business Administration or related field.
• Minimum 1 years' experience in warehouse fulfilment or outbound logistics.
• Practical experience using HighJump WMS or a similar warehouse management system.
• Experience with RF scanning technology.
• Strong understanding of warehouse operations and dispatch processes.
• Proficiency in Microsoft Excel and ERP/WMS reporting.

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 JOB OBJECTIVE:

• The Boiler Shift In charge report to the Lead Cogen. The Position holder is responsible for maintaining and supervising heating systems operations, with special responsibility for emergency service, maintenance of equipment, and installation, raw material / fuel stock, spares, legal require inspection, safety, etc. The position is responsible for controlling the operation of the boilers, generators and auxiliary equipment in a safe and efficient manner during the assigned shift.
• Supervise operators in the performance of their duties when more than one person is on shift. The number of subordinate operators is determined by conditions at the plant, load, (steam and electrical production) demands placed upon the plant and seasonal maintenance activities.

DETAILED DUTIES & RESPONSIBILITIES:

• Ensures the safety of all employees through effective implementation of the Safety standards
• Directs and supervises the operation of boilers, turbines, generators and related auxiliary equipment on their shift.
• Coordinates with Engineering for the production of electrical power including hourly loading, unit start-ups, shutdowns, etc.
• Analyzes, troubleshoots and corrects plant operating problems that arise from shift to shift which could affect safety, environment, reliability, and efficiency.
• Ensures all operating problems are clearly described in sufficient detail to expedite repairs.
• Coordinates work with maintenance and technical departments, both outage and non-outage.
• Provides training on shift to ensure operators are competent in the performance of their job duties.
• Supervise routine housekeeping duties as assigned by maintaining site tidiness and general good housekeeping throughout the plant.
• Ensure reliable operational records are maintained and recorded for historical purposes and to document performance metrics for the plant.
• Participate in mandatory training sessions related to Utility Systems. Act as mentor and conduct on-the-job training of personnel in the department.
• Prepares daily reports of shift operations, facilitates the daily operations morning meetings of management staff and performs operating administrative functions on a shift basis.
• Performs plant performance reviews daily, weekly & monthly including employee evaluation and administering manpower utilization.
• Sets clear goals and standards for performance and holds assigned personnel accountable to achieve them.
• Making job assignments, completing required shift documentation, and directing emergency response.
• Respond to emergency situations immediately and work quickly to correct the problem(s).
• Conduct planned and unplanned maintenance and reactive/life-cycle works in a competent, safe and efficient manner.
• Oversee the operation of boilers/other machines in the plant.
• Supervise operations of the feed hoppers, maintain the correct levels of fuel in the boiler hoppers, mix and level fuel in the log yard using front-end loader and observe the unloading of delivery trucks for unacceptable wood waste *To perform any other duties as may be assigned by the Management from time to time.

ACCOUNTIBILITIES:

• Direct and supervise operations of boilers and water heating systems
• Oversee the maintenance activities of boilers
• Plan and coordinate training of boiler operators

Requirements

QUALIFICATIONS:

• Degree/Diploma in mechanical engineering, plant option

EXPERIENCE:

• 5-10 years’ experience

COMPETENCIES:

• Time management
• Good communication and interpersonal skills
• Ability to motivate employees
• Team player
• Planning and organizational skills
• Strong leadership skills and manpower planning skills
• Ability to use SAP, AUTOCAD.
• Proficient in MS Windows

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JOB OBJECTIVE:

• The Boiler Operator reports to the Lead Cogen. The Boiler Operator handles and maintains heating systems and work with various types of boiler with different/various types of fuel related with various equipment, such as steam boilers or water heating systems or heat recovery or condensation recovery, with various application of various plant etc. with low, high pressure with low, high temperature. Job duties include performing routine maintenance, testing boiler water, ensuring safety guidelines are met, updating records, and solving basic technical issues.
• The position holder shall demonstrate manual dexterity, attention to safety, mechanical expertise, and good communication skills.

DETAILED DUTIES & RESPONSIBILITIES:

• Operate Low / high pressure boilers, including starting and shutting down.
• Monitor boiler operations and react to varying load requirements.
• Perform constant visual checks, read gauges, and manipulate controls.
• Assure that various meter readings of pressure and temperature are recorded.
• Inspect boiler pipes, valves, pumps, and safety devices for leaks and malfunctions.
• Periodically inspect and adjust control mechanisms.
• Blow down boiler when conductive solids and impurities exceed specified limits; test high and low pressure safety controls.
• May supervise daily maintenance on boilers including oil and greasing of stokers, fans, motors, hydraulic / Pneumatic, Various type of Valves operation, Pressure Switch, Safety
• Valves, etc. If any and other operating mechanisms.
• Observe fire and safety precautions.
• May be responsible for chemical makeup of water, testing of water qualities, and checking viscosity of oil, including:
• Adding chemicals to condition boiler water.
• Maintaining a chemical balance in boiler water according to prescribed procedures.
• Performing conductivity, alkalinity, phosphate, silica, sulphate, and other hardness tests.
• Adding chemicals to boilers needed to maintain a good chemical balance.
• May order gas and oil deliveries.
• Prepare and maintain records on treatment, oil, gas chemicals consumption, TDS, PPM, PH and steam and hot water production with respect quality of fuel, water, etc.
• Cooperate and work with State and other inspectors as required.
• May perform general maintenance duties requiring skills in plumbing, painting or mechanical trades.
• May investigate and take corrective action for emergency repairs with respect to safety.

ACCOUNTIBILITIES:

• Operate respective production related plants/machines/equipment of respective department.
• Perform routine maintenance of related plants/machines/equipment of respective department to maintain from safety with smooth operation.
• Conduct inspections of related plants/machines/equipment of respective department

Requirements

QUALIFICATIONS:

• Diploma in Mechanical Engineering- Plant or Production Options

EXPERIENCE:

• 3-5 years’ experience in a similar role
• Outstanding experience and expertise in maintenance and installation work on boiler and equipment.

COMPETENCIES:

• Effective analytical, communication and interpersonal skills.
• Team player
• Problem solving skills
• Troubleshooting and diagnostic skills
• Ability to work and deliver under pressure
• Planning and organizational skills
• Can work with minimum supervision with hands on job.
• Fast learner
• Computer literate- Windows, Microsoft Excel, Microsoft Word, Power Point, Microsoft Project, SAP, AUTOCAD,MATLAB, Various Protocols of Software, etc.
• Knowledge of PM, CM, EMERGENCY, etc. type of maintenance with require record for reporting at various level of management will require by Team Leader Engineering

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Job Summary

• The Deputy Lead - Transport is responsible for end-to-end transport execution, fleet coordination, and transporter financial management, ensuring outbound deliveries support OTIF targets, cost control, and compliance requirements. The role owns daily fleet planning, transporter performance management, and full AIR and A/P execution for transporters, including invoice validation, reconciliation, and coordination with Finance. Aziz ensures that all transporter invoices are accurate, fully supported, and compliant before submission for functional approval in VIM. While the role has no invoice approval authority, it is fully accountable for the correctness, completeness, and timeliness of all transport-related financial and operational data.

Key Responsibilities

Fleet Planning & Daily Transport Coordination

• Plan and coordinate daily fleet deployment in alignment with dispatch plans issued by the Lead Dispatch & Fulfilment.
• Ensure vehicle availability matches delivery schedules, routes, and load requirements.
• Coordinate with transporter supervisors and owners to resolve vehicle shortages, breakdowns, or late arrivals.
• Escalate risks that may impact OTIF, including vehicle unavailability, route constraints, or manpower gaps.

Transport Execution & Resource Optimisation

• Maximise utilisation of transport assets through effective routing, sequencing, and load consolidation.
• Identify and eliminate bottlenecks such as loading delays, poor slot adherence, or idle vehicle time.
• Monitor turnaround times and implement corrective actions to reduce dwell time and cost leakages.

Transporter Financial Management — AIR & A/P

•  Own end-to-end A/P execution for transporters, including:
• Invoice collection
• Rate verification
• POD and trip sheet validation
• Manage AIR follow-ups where applicable (claims, recoveries, penalties).
• Ensure transporter invoices are:
• Accurate
• Contractually compliant
• Fully supported by documentation
• Resolve discrepancies within defined TATs before submission for approval.
• Coordinate closely with Finance and Audit teams to ensure clean reconciliations and on-time payments.

VIM Invoice Submission & Control Discipline

• Submit verified transporter invoices into Finance for booking and functional approval.
• Ensure no incomplete, unsupported, or incorrect invoice enters the VIM workflow.
• Track invoice status through approval and payment cycles and follow up on rejections or queries.
• Maintain a complete audit trait of all transporters financial transactions.

Transport Partner Relationship Management

• Maintain professional, execution-focused relationships with transport partners.
• Monitor transporter attendance, reliability, and service discipline.
• Address operational issues promptly while escalating chronic or contractual breaches through governance channels.

Performance Monitoring & Reporting

• Maintain dashboards covering:
• Vehicle availability
• Route adherence
• Delivery delays
• Transporter service performance
• Cost and utilisation metrics
• Submit structured daily, weekly, and monthly performance reports.
• Highlight risks, recurring failures, and improvement opportunities.

Compliance, Risk & Escalation

• Ensure transport operations comply with safety, legal, and company standards.
• Identify transport-related risks (delays, damages, documentation gaps) and escalate proactively.
• Support audits by providing accurate transport and financial records.

Continuous Improvement & Project Support

• Implement Lean and Kaizen initiatives to improve transport efficiency and cost control.
• Participate in transport-related improvement projects and cross-functional initiatives.
• Execute ad hoc transport tasks assigned by leadership, without compromising core controls.

AUTHORITY & BOUNDARIES

Authority

• Transport execution planning and coordination
• Transporter financial execution (AIR & A/P)

No Authority

• VIM invoice approval
• Final payment approval
• Commercial rate negotiation (unless delegated)
• Policy or SOP ownership

Requirements

Key Requirements:

• Bachelor’s degree in Transport & Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 5 years of experience in transport operations, fleet management, logistics, or distribution, preferably in a fast-paced environment.
• Proven experience in fleet planning, route optimisation, transporter management, and outbound delivery execution.
• Strong knowledge of transporter invoice management, A/P processes, POD validation, reconciliation, and VIM workflows.
• Demonstrated ability to monitor transport KPIs, manage service providers, drive cost optimisation, ensure compliance, and support OTIF delivery targets.