Open Roles at Q-Sourcing Servtec Group

Job Summary

• To lead digital marketing strategy, brand visibility, customer engagement, and online lead generation for the company’s solar and energy solutions business.
• The role will focus on strengthening the company’s digital presence, driving customer acquisition, analyzing market trends, and positioning the brand competitively within Kenya’s evolving renewable energy market.

DUTIES & RESPONSIBILITIES:

Digital Marketing Strategy

• Develop and implement digital marketing campaigns aligned with business growth goals.
• Drive brand awareness and online customer acquisition.
• Create targeted campaigns for residential, commercial, and industrial energy solutions.

Content & Brand Management

• Manage social media platforms, website content, and online campaigns.
• Develop engaging marketing content, product promotions, and customer education materials.
• Ensure consistent brand positioning across all channels.

Lead Generation & Performance Marketing

• Manage online lead generation campaigns and conversion optimization.
• Utilize SEO, Google Ads, Meta Ads, email marketing, and digital analytics tools.
• Track customer acquisition metrics and campaign ROI.

Market Intelligence & Consumer Insights

• Analyze market trends, customer behavior, and competitor positioning.
• Support sales teams with digital campaigns and customer engagement initiatives.
• Identify emerging digital opportunities in the energy and solar sector.

Data Analytics & AI Integration

• Utilize AI-driven tools for customer engagement, campaign optimization, and analytics.
• Prepare digital performance reports and marketing dashboards.
• Leverage data insights to improve marketing efficiency and customer targeting.

Stakeholder Collaboration

• Work closely with sales, operations, and branch teams to align campaigns with business priorities.
• Support branch launches, product campaigns, and customer activation programs.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Qualifications

• Bachelor’s degree in marketing, Communications, Business, or related field.
• MBA or equivalent postgraduate qualification preferred.

Experience & Profile

• Minimum 3–5 years’ experience in digital marketing, preferably in solar, energy, technology, or FMCG sectors.
• Strong understanding of digital advertising platforms and analytics tools.
• Experience managing performance marketing campaigns.
• Understanding of Kenyan consumer trends and digital engagement behavior.

go to method of application »

We are looking for a competent, skilled, and experienced EHS Executive to work in Nairobi, Kenya.

DUTIES AND RESPONSIBILITIES.

• Take a leading role in training, implementation and enforce statutory, client and Q-Sourcing EHS requirements
• Develop risk assessments for all routine jobs and ensure identified risks are adequately mitigated
• Perform job safety analysis for non-routine jobs and implement adequate mitigation measures
• Ensure timely provision of quality PPEs as identified in the risk assessment
• Develop training materials, train, advise and monitor implementation of safe working procedures
• Perform regular facility inspection and follow through closure of all safety gaps identified
• Ensure all required medical examinations are conducted in a timely manner
• Ensure induction and statutory trainings are conducted as and when required
• Ensure inspection and relevant certification (including statutory) of all equipment in use
• Conduct Investigations in the rare event that an incident occurs
• Maintain proper and accurate EHS-related documentation
• Prepare monthly, and other on need EHS reports

Requirements

QUALIFICATIONS

• Minimum 3 years of experience as an EHS supervisor in a busy manufacturing environment
• Degree in occupational health and safety or Environmental Studies
• A degree holder with relevant EHS training certification is acceptable
• Detail-oriented and highly safety-conscious
• Ability to work under pressure
• Excellent supervisory and people management skills
• Excellent oral and written communication skills
• Detail-oriented and highly safety-conscious

go to method of application »

Job Summary

• The overall purpose of the job is to provide extension/advisory services to dairy farmers for enhanced and sustainable strategies for increased quality milk production as well as act as liaison between the dairy farmers and Pearl.

Key duties and responsibilities

• Support the farmers in the implementation of best practices in their farms – conservation of the pastures/fodder, establishing of the pastures/fodder, feeding routines, milk safety, and hygiene practices, disease control, farm planning;
• Assist farmers in keeping track of expenses incurred for their farms so they can assess how profitable the farm is and pinpoint areas where costs can be reduced and stock;
• Support in the management of the young stock to reduce calf mortality;
• Act as the liaison between the farmers and Pearl on matters of milk supply;
• Recommend and participate in recruitment and onboarding of new dairy farmers – small-scale, big-scale, individual farmers;
• Handle farmers’ questions and complaints related to milk quality, feeding, animal health, housing, production and farm management;
• Mobilise farmers for training on disease control, breeding, and hygiene;
• Continuous monitoring of farmers to make sure they are compliant with the expected milk production standards;
• Communicate with farmers regularly to understand their concerns/complaints and provide relevant solutions and escalate to the manager where necessary;
• Conduct field surveys to collect farmers’ views and expectations and submit the raw data to the manager for analysis;
• Responsible for delivery of incentives to the farmers and sensitization on proper use – pasture seeds, milk cans, weighing scales, etc.; and
• Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

Knowledge, experience and qualifications required

• Diploma in either Food Science, General Agriculture, Animal Health, Animal production, Dairy Technology
• Minimum of 2 years of experience

Competencies

Technical & Behavioural competencies

• Knowledgeable in computers
• Reporting and presentation
• Knowledgeable in animal management practices and pasture management
• Communication
• Problem-solving
• Listening
• Customer care
• Adaptability

go to method of application »

Job Summary:

• The overall purpose of this job is to ensure effective implementation, maintenance, and continual improvement of the Quality Management System (QMS) and Food Safety Management System (FSMS), ensure compliance with statutory and regulatory requirements, and drive improvement in overall product quality, operational efficiency, and food safety standards.

Key duties and responsibilities:

• Review product specifications for existing and new products; conduct hazard analysis for all production processes and develop or update related procedures.
• Conduct daily compliance rounds across all production sections to identify gaps in quality and food safety implementation and follow up corrective actions.
• Plan, conduct, and document internal audits for quality, food safety, ISO standards, and GMP compliance.
• Coordinate trainings conducted by auditors or subject-matter experts to strengthen compliance with ISO, QMS, FSMS, and regulatory requirements.
• Conduct regular refresher training for the Quality team and relevant staff on standards, compliance, SOPs, and updates to QMS/FSMS documentation.
• Participate in the drafting, updating, and review of policies, procedures, and manuals in line with ISO, Quality Management, and Food Safety Management requirements.
• Coordinate and respond to queries during external audits and inspections from regulatory bodies (e.g., UNBS, KEBS, Public Health Officers, NEMA, County Health Inspectors, HALAL, FSSC/ISO certification bodies).
• Lead and coordinate root cause analysis for any non-conformities or quality issues, and support teams in developing corrective and preventive actions (CAPA).
• Oversee inter-laboratory comparison activities; review results, analyze variances, and lead root cause analysis where discrepancies occur.
• Conduct hazard analysis and develop or update HACCP plans for existing products and new product development.
• Participate in new product development by preparing product specifications and ensuring compliance with food safety and quality standards.
• Prepare for and participate in monthly Management Review Meetings (MRM) by compiling compliance reports, audit results, and improvement recommendations.
• Inspect and validate new equipment, tools, and processes to ensure they meet food safety and quality requirements before commissioning.

Knowledge, experience and qualifications:

• Bachelor’s degree in food science, Food Technology, Microbiology, or a related field.
• Minimum of 5 years’ experience in Quality Assurance, Food Safety, ISO implementation, or compliance within a manufacturing environment.
• Training and certification in ISO standards (ISO 22000, ISO 9001, HACCP) is an added advantage.

Technical competencies:

• Strong knowledge of food safety and quality management standards.
• Knowledge of local and international food regulations and certification requirements.
• Proficiency in hazard analysis, HACCP principles, and risk assessment.
• Strong analytical and reporting skills.
• Competence in conducting internal audits.
• Leadership

Behavioral competencies:

• Excellent communication and interpersonal skills.
• High attention to detail and accuracy.
• Strong leadership and influencing skills without direct authority.
• Good problem-solving skills and ability to drive corrective actions.
• Computer literacy and basic IT skills.
• High integrity, confidentiality, and ethical conduct.