Openings at M-Gas

About the Job

• Role will be responsible for eliciting, analyzing, validating, specifying, verifying, and managing the business needs of the business stakeholders, including customers and end users. The Holder will also be responsible of document and tracking resolution of all identified IT problems

Duties & Responsibilities

• Lead requirements analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable; and transfer the same knowledge to the development team. 
• Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, and/or requirements workshops 
• Actively develop and/or assist with developing project scope, goals and suggested format for project implementation to meet both internal and State requirements. 
• Analyze current business practices to recommend solution to enhance efficiency, improve workflow, and/or solve problems. 
• Work with Quality assurance analysts to ensure the fulfillment of technical requirements, and review quality and accuracy of project deliverables; 
• Ensuring assigned Problems are resolved within their SLA 
• Updating and management of the Known Error Database (KEDB) 
• Recording, managing, and advancing the problem by escalating to an elevated level of expertise, if appropriate, by integrating with change management, incident management, and configuration management. 
• Participating contributing to major Problem review 
• Preparing change requests for the Senior Manager to eliminate known problems. 
• Working with Cross functional teams to identifying underlying causes of incidents and preventing recurrences. 
• Minimizing the impact of unavoidable incidents. 
• Making temporary solutions (workarounds) available to incident management. 
• Ensure development of final solutions for known errors. 
• Performing trend analysis of important services or historical incidents 
• Investigate and diagnose assigned problems for workarounds and/or root causes. 
• Review and accept or reject assigned known errors. 
• Investigate and diagnose assigned known errors and propose solutions and workarounds. 
• Implement corrective actions and close known error. 
• Participate in the IT quality assurance process. 
• Participation in the business initiatives prioritization stage

Personal Attributes

• Thorough knowledge of modern techniques in system analysis and design in an environment of multiple systems including multi-user networking and communications 
• Ability to interview users, determine needs and translate to determine most appropriate solutions 
• Ability to gather and present technical information effectively in oral and written form to allow a vendor or in-house developer to know exactly what is needed, expected results, and impact of change 
• Advanced skills in problem solving and the ability to multitask effectively while managing several projects simultaneously. 
• Ability to prepare technical reports, documentation and manuals 
• Excellent interpersonal skills, including teamwork, facilitation, and negotiation skills. 
• Ability to communicate (verbal and written) with business units that rely on that information to define system requirements or organizational processes 
• Excellent planning and organizational skills
• 3+ years of experience in any of the following, Business Analytics, Scrum Master or Project Management; 

Academic Qualifications
Qualification Name  

Level

• Bachelor’s Degree In IT or Computer Science or related fields    Degree
• Certification in both ITIL Foundation and PRINCE2 or PMP or Scrum or related    Professional

Skill Qualifications
Skill  

Level

• Knowledge of modern techniques in system analysis and design in an environment of multiple systems including multi-user networking and communications    Proficient

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About the Job

• This position requires a strong analytical background with the ability to analyze and consolidate financial results for reporting to high-level management. Should be a self-starter, able to demonstrate sound judgment and versatility in decision-making and problem-solving. 

Duties & Responsibilities

• Consolidate and analyze financial data (budgets, income statement forecasts, etc.) 
• Organize data into accessible reports and perform various types of analysis using key metrics such as yearly growth, return on assets, return on equity, and earnings per share. 
• Coordinate with other finance team members to review financial information and forecasts. 
• Agree/review business performance KPIs with the business heads. 
• Regularly populate data against the KPIs. 
• Analyze and interpret the data, identify trends, convert data into information, and share with the business heads and senior management. 
• Recommend actions based on the analyzed data. 
• Provide important business information and support ad-hoc reports as directed by the management. 

Personal Attributes

• Advanced Financial Modelling skills. Ability to build complex models from scratch. 
• Strong financial analysis and critical thinking skills 
• Advanced skill level in relevant MS Office packages like MS Excel, PowerPoint 
• Ability to perform under pressure and toward strict deadlines. 
• Excellent communication skills. Confident in presenting to senior management. 
• Excellent organizational skills and attention to detail. Self-starter and able to work under minimal supervision. 
• Curious and interested in business, able to see the story behind the figures. 
• Demonstrated openness to change and ability to manage complexities and remain calm, and in control even under pressure. 

Academic Qualifications
Qualification Name    Level

• Bachelor’s degree in finance/accounting, Business Management, Commerce or Science (Statistics)    Degree
• CFA/Certified Public Accounting    

Skill Qualifications
Skill    Level

• Financial reporting understanding    Proficient

Deadline: Nov 1, 2023