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Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.
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Job summary:
The prime function of this role is to collect and collate data support the Transport team (including the hauliers) in all aspects of KPI and other reporting. The role holder will be responsible to ensure performance metrics are captured correctly and reported on time to all relevant stakeholders. The significance of this role is critical to enable managers have full visibility of actual performance since traditional executional logistics are outsourced to 3rd party providers. This role holder will be the primary support of the Analytics Manager to drive accurate reporting at a management and transactional level in order to ensure that all aspects of the Transportation process and systems, especially SAP, are accurate and provide trustworthy data for management reporting and decision-making.
DUTIES & RESPONSIBILITIES:
- Ensure accurate data inputs
- Analyze performance trends of processes including 3rd party logistics provider
- Generate insights from performance trends on key drivers of performance
- Create visibility of performance for stakeholders through timely reporting of KPI’s
- Benchmark within our client and industry peers.
- To report performance across all aspects of transportation in the market.
- To use Logistics systems & 3 PL Partners ensuring their integrity and accuracy. This relates especially but not exclusively to SAP.
- To comply fully with the logistics reporting process requirements of both internal and external audit.
- To ensure that all costs for all LOGISTICS requirements through the transporters are accurate.
- To gather the data needed to publish the transportation loss report.
- To report on transport sustainability in market.
- To maintain and issue the transportation portion of the Logistics KPI dashboard.
- To ensure all transport LOGISTICS data is accurate.
- To collect and collate performance reporting with the 3rd party logistics provider.
- Support risk reporting and contingency planning.
- Escalate in a timely manner any gaps or known inaccuracies in data capture or reporting.
- Work closely with Supply Finance and 3PL Finance/reporting teams
- Support local logistics & production teams as required
- Update visual performance management in every operational area in transportation portion of LOGISTICS.
BARRIERS TO SUCCESS IN ROLE
- Lack of experience in use of SAP, Excel, Microsoft Outlook, Word or Powerpoint.
- Inability to collate and organize big data for trends and insight gathering
- Lack of insight/understanding of 3PL contracts and KPIs
- Inability to manage within a demanding and time-constrained environment.
- Inability to manage stakeholders and communicate at senior levels in the organisation.
- Inability to work to embrace the our client Values and Capabilities
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- University Degree – finance related
- 2+ years of experience as a data analyst
- Proficient in Analytics
- CPA qualifications will be an added advantage
- SAP knowledge will be an added advantage
- Experience of formalized performance management and reporting (KPIs)
- Awareness of contract management reporting will be an added advantage
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DUTIES & RESPONSIBILITIES:
- Ensure accurate data inputs
- Analyze performance trends of processes including 3rd party logistics provider
- Generate insights from performance trends on key drivers of performance
- Create visibility of performance for stakeholders through timely reporting of KPI’s
- Benchmark within our client and industry peers.
- To report performance across all aspects of warehousing in the market.
- To use Logistics systems & 3 PL Partners ensuring their integrity and accuracy. This relates especially but not exclusively to SAP.
- To comply fully with the logistics reporting process requirements of both internal and external audit.
- To ensure that all costs for all LOGISTICS requirements through and out of the warehouses are accurate.
- To gather the data needed to publish the warehousing loss report.
- To report on warehousing sustainability in market.
- To maintain and issue the warehousing portion of the Logistics KPI dashboard.
- To ensure all warehousing LOGISTICS data is accurate.
- To collect and collate performance reporting with the 3rd party logistics provider.
- Support risk reporting and contingency planning.
- Escalate in a timely manner any gaps or known inaccuracies in data capture or reporting.
- Work closely with Supply Finance and 3PL Finance/reporting teams
- Support local logistics & production teams as required
- Update visual performance management in every operational area in warehousing portion of LOGISTICS.
BARRIERS TO SUCCESS IN ROLE
- Lack of experience in use of SAP, Excel, Microsoft Outlook, Word or Powerpoint.
- Inability to collate and organize big data for trends and insight gathering
- Lack of insight/understanding of 3PL contracts and KPIs
- Inability to manage within a demanding and time-constrained environment.
- Inability to manage stakeholders and communicate at senior levels in the organisation.
- Inability to work to embrace the our client Values and Capabilities
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- University Degree – finance related
- 2+ years of experience as a data analyst
- Proficient in Analytics
- CPA qualifications will be an added advantage
- SAP knowledge will be an added advantage
- Experience of formalized performance management and reporting (KPIs)
- Awareness of contract management reporting will be an added advantage
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Key Functions/Key expected results
- Supervise all the staff on site and ensure task allocated is completed on time.
- Coordinate and manage project tasks and deliverables.
- Ensure total project compliance to statutory, legal and policy requirements.
- Review processes to improve efficiency.
- Performance management in liaison with HR Manager and client line Managers
- Payroll processing for project staff.
- Prepare monthly reports and share with management and client.
- Maintaining staff attendance register on site.
- Report any disciplinary issues to HR for handling.
- Updating and reporting on the schedule progress, budget and spending.
- Identifying skill gaps and ensure closure
- Keep and maintain integrity of all project records
- Participate during interview process for recruitment of staff in their project.
- Monitoring project performance and Agreeing on priorities with client.
- Communicating the project plan internally and with the client
- Assign duties to staff to implement project goals, as needed.
- Planning around team’s skills to ensure end success
- Oversee variable aspects of projects and provide direct assistance to ensure timely project execution.
- Make requisition of materials and other items necessary for completing project goals.
Academic qualifications
- Bachelor’s degree in Human resource or business related field
- 8+ years of HR experience with 3 years in Management level.
- HR practicing certificate
- Basic PPE, HSE, firefighting and first aid training
- Receivables and payables monitoring
- Ensure growth within existing projects
- Stakeholder management skills
- Basic Accounting and proficiency in Excel is desired
- Excellent people skills to interact with staff, colleagues, and cross-functional teams
- Ability to work under deadline pressure
- Excellent administrative skills
- Conflict-resolution and problem-solving ability
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Job Summary
The Human Resources Manager will be responsible for leading the HR team, strategy, designing compensation, benefit, and development programs, and implementing company policies.
DUTIES & RESPONSIBILITIES:
- Develop review and implement policies, procedures and practices that support attainment of company goals and objectives.
- Ensure staff recruitment for regular and term contracts.
- Develop and ensure proper induction of all new staff as per the Company’s standards.
- Review and optimise employee’s job description on a regular basis.
- Develop and maintain an effective Human Resources Information System.
- Facilitate and participate in annual and periodic staff performance appraisals at all levels of Company employees and review their Key Performance Indicators (KPI’s) from time to time to ensure optimisation of their performance.
- Prepare HR Departmental budget proposal and implementation of the budget approved by the Board of Directors of the company.
- Prepare annual staff remuneration budget and retention programs proposal in line with company strategy.
- Ensure PPEs are available to all employees of the company and are maintained in good condition.
- Prepare and implement annual staff training program
- Prepare and process payroll for regular and term contracted employees including computation of statutory deductions.
- Plan, manage, control and process authorised annual leaves, or absence in respect of maternity, sick leaves.
- Develop and administer the company medical scheme in accordance with the company regulations.
- Monitor the staff discipline and implement in liaison with the other departments, all the corrective action process necessary, develop the company disciplinary committee to address disciplinary issues.
- Stimulate sound industrial relations and speedy resolution of individual and collective grievances.
- Manage the workman compensation scheme with company lawyers and insurance company as well as work accidents within the requirement of the laws of Kenya and their Insurance Company.
- Develop systems to minimise risk of accident within the organisation and organise regular training for firefighting, first aid among others.
- Ensure company compliance with all statutory licenses and registrations.
- Supervise and coordinate staff welfare functions.
- Prepare and facilitate internal and external audits and ensure compliance with national standards that the company subscribes to.
- Optimise the cost for stationary purchase of the department and the use of copy machine of the company.
- Ensure adequate filing of all documents and files and manage department dead archives to protect the interest of the company.
- Coordinate and ensure proper utilisation of company vehicles including preventive maintenance, service, and repairs.
- Maintain a high profile of health, safety and environment program and coordinate first aid, fire, and safety trainings accordingly.
- Control and minimize communication costs of the company including telephone among others.
- Ensure P9, and all other statutory deductions reports are processed in time and properly.
- Prepare within the set deadlines the necessary information, reports and statistics to HBU/CEO. (Weekly report, monthly report, Board Meeting report)
- Carry out any other duties at the request of the HBU / CEO as may be assigned from time to time
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Bachelor’s Degree in Human Resources or Business-related course.
- 8+ years of HR experience with 3 years in Management level.
- Full member of IHRM required
- HR practicing certificate
- Excellent strategic & people management skills
- International Relations experience required
- Knowledge of employment laws required
- Employee Relations experience required
- Strong written & verbal communication skills required
- Strong decision-making skills
- Ability to interact with Senior Management
- A high level of integrity required
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Job Summary’s
The Commercial Manager will be responsible for oversee business development efforts on behalf of a company
DUTIES & RESPONSIBILITIES:
- Mastermind business growth strategies to help meet organizational goals and objectives
- Build and nurture client relationships in order to continue winning new contracts
- Attend networking events and build industry connections in order to facilitate business growth
- Ensure that the organization complies with contractual obligations.
- Works with other department heads to determine company goals and KPIs
- Conduct market research to inform strategic business decisions
- Oversee branding and marketing endeavors to ensure all efforts are aligned with business goals
- Negotiate new projects and contract terms with new clients
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Bachelor’s Degree in Sales & Marketing course.
- 8+ years of business development or marketing fields with 3 years in Management level.
- A proven history of successful leadership
- Must be a strategic thinker and a have strong negotiation skills
- Possess a collaborative mindset and work well as part of a team
- Superior time management abilities and capable of meeting deadlines
- Excellent organizational skills and ability to multitask
- Up to date on industry trends, as well as laws and regulations
- Ability to build strong relationships with clients and industry contacts
- Good business acumen
- International relations experience
- Experience in the service industry an added advantage
Method of Application
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