Associate Manager, Talent Management at Strathmore University

MAIN DUTIES AND RESPONSIBILITIES: 
Learning and Development: 

• Coordinate the end-to-end implementation of the SBS Learning & Development agenda. 
• Consolidate, monitor and track the SBS L&D budget, ensuring prudent utilization and timely reporting. 
• Maintain accurate and up-to-date training records for all SBS staff, including attendance, outcomes and learning histories. 
• Support the administration of staff and dependents’ training requests, ensuring eligibility checks, documentation and alignment with institutional policies. 
• Liaise with internal stakeholders and external training providers to ensure smooth planning, execution and evaluation of L&D interventions. 
• Generate periodic reports on training uptake, budget consumption and L&D impact metrics. 

On boarding, Integration, Re-boarding and Offboarding: 

• Developing, reviewing, and updating the policies, procedures, and tools for all onboarding scenarios. 
• Manage the off-boarding process, including retirement, dismissal, termination, resignation, death, and departmental transfers. 

Staff Benefits Administration: 

• Coordinate the administration of staff benefits, ensuring timely processing. 
• Manage bereavement support processes in line with institutional guidelines, including coordination with departments, family engagement and documentation. 
• Maintain a benefits tracker and ensure proper documentation, budgeting and approval workflows. 
• Provide guidance to staff on benefit eligibility, processes, and policy alignment. 

Staff Medical Scheme Administration: 

• Manage staff onboarding and offboarding on the medical insurance scheme, including timely additions and deletions. 
• Serve as the key liaison between staff and the insurance provider, handling inquiries, escalations, and communication on medical benefits. 
• Ensure accurate documentation and records for all medical insurance-related changes. 
• Support periodic audits and reconciliations of the medical scheme membership. 

Compliance and Regulatory Support: 

• Manage the processing and renewal of work permits, special passes and other statutory documents for eligible staff. 
• Ensure compliance with immigration requirements, timelines and documentation standards. 
• Serve as the liaison with relevant government offices and regulatory bodies for work permit matters. 
• Maintain a centralized compliance calendar to avoid lapses and ensure timely renewals and submissions. 

JOB REQUIREMENTS: 

The post holder will be required to have and demonstrate evidence of the following qualifications, attributes, and skills: 

• Bachelor's Degree in Human Resource Management, Business Administration or a related field.  
• Certification in Human Resource Management e.g. CHRP (K). 
• A minimum of five (5) years of progressive experience in Human Resource Management, with demonstrated experience in Talent Management.  
• Membership in a recognized professional HR body. 
• Experience in HR operations, employee benefits administration, and/or Learning and 
• Development (L&D) will be an added advantage.  
• Strong knowledge of talent management practices, including performance management, succession planning, employee engagement, leadership development, and learning initiatives. 
• Proficiency in HR information systems (HRIS) and Microsoft Office applications. 

KEY COMPETENCIES AND SKILLS:  

• Knowledge of learning & development processes.  
• Understanding of onboarding, integration, reboarding and offboarding processes.  
• Knowledge of employee benefits administration and HR operational procedures.  
• Basic understanding of medical insurance administration and employee wellness programs.  
• Strong analytical and numerical skills for tracking budgets, benefits and training records.  
• Excellent customer service and stakeholder management skills.  
• Effective communication, presentation and interpersonal skills.  
• Strong time management and prioritization skills.  
• Ability to maintain accurate records and prepare periodic reports.

End Date August 21st 2026