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Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004. Our mission is to provide all-round quality education in an atmo...
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MAIN DUTIES AND RESPONSIBILITIES:
Learning and Development:
- Coordinate the end-to-end implementation of the SBS Learning & Development agenda.
- Consolidate, monitor and track the SBS L&D budget, ensuring prudent utilization and timely reporting.
- Maintain accurate and up-to-date training records for all SBS staff, including attendance, outcomes and learning histories.
- Support the administration of staff and dependents’ training requests, ensuring eligibility checks, documentation and alignment with institutional policies.
- Liaise with internal stakeholders and external training providers to ensure smooth planning, execution and evaluation of L&D interventions.
- Generate periodic reports on training uptake, budget consumption and L&D impact metrics.
On boarding, Integration, Re-boarding and Offboarding:
- Developing, reviewing, and updating the policies, procedures, and tools for all onboarding scenarios.
- Manage the off-boarding process, including retirement, dismissal, termination, resignation, death, and departmental transfers.
Staff Benefits Administration:
- Coordinate the administration of staff benefits, ensuring timely processing.
- Manage bereavement support processes in line with institutional guidelines, including coordination with departments, family engagement and documentation.
- Maintain a benefits tracker and ensure proper documentation, budgeting and approval workflows.
- Provide guidance to staff on benefit eligibility, processes, and policy alignment.
Staff Medical Scheme Administration:
- Manage staff onboarding and offboarding on the medical insurance scheme, including timely additions and deletions.
- Serve as the key liaison between staff and the insurance provider, handling inquiries, escalations, and communication on medical benefits.
- Ensure accurate documentation and records for all medical insurance-related changes.
- Support periodic audits and reconciliations of the medical scheme membership.
Compliance and Regulatory Support:
- Manage the processing and renewal of work permits, special passes and other statutory documents for eligible staff.
- Ensure compliance with immigration requirements, timelines and documentation standards.
- Serve as the liaison with relevant government offices and regulatory bodies for work permit matters.
- Maintain a centralized compliance calendar to avoid lapses and ensure timely renewals and submissions.
JOB REQUIREMENTS:
The post holder will be required to have and demonstrate evidence of the following qualifications, attributes, and skills:
- Bachelor's Degree in Human Resource Management, Business Administration or a related field.
- Certification in Human Resource Management e.g. CHRP (K).
- A minimum of five (5) years of progressive experience in Human Resource Management, with demonstrated experience in Talent Management.
- Membership in a recognized professional HR body.
- Experience in HR operations, employee benefits administration, and/or Learning and
- Development (L&D) will be an added advantage.
- Strong knowledge of talent management practices, including performance management, succession planning, employee engagement, leadership development, and learning initiatives.
- Proficiency in HR information systems (HRIS) and Microsoft Office applications.
KEY COMPETENCIES AND SKILLS:
- Knowledge of learning & development processes.
- Understanding of onboarding, integration, reboarding and offboarding processes.
- Knowledge of employee benefits administration and HR operational procedures.
- Basic understanding of medical insurance administration and employee wellness programs.
- Strong analytical and numerical skills for tracking budgets, benefits and training records.
- Excellent customer service and stakeholder management skills.
- Effective communication, presentation and interpersonal skills.
- Strong time management and prioritization skills.
- Ability to maintain accurate records and prepare periodic reports.
End Date August 21st 2026
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Basic Job Summary
- The jobholder is responsible for coordinating and enhancing the learner experience in Competency-Based Education programs by providing academic guidance, supporting faculty and students, facilitating the use of technology, and ensuring rigorous monitoring and quality assurance of learner progression through competency mastery.
Duties and Responsibilities
Learner Experience and Academic Support
- Provide personalized guidance to CBE learners.
- Assisting with academic planning, progression monitoring, and overcoming barriers.
- Assess learner satisfaction and course effectiveness
- Act as the primary contact for learner inquiries and support.
- CBE Program Coordination and Curriculum Support
- Collaborate with faculty and instructional designers to ensure competencies are well-defined, accurately mapped, and appropriately assessed within curricula.
- Support curriculum review and development cycles aligned with CBE principles.
Data Analysis, Reporting, and Quality Checks
- Track and analyze learner performance and progression data to refine support strategies.
- Prepare regular reports to program leadership and contribute to continuous improvement efforts through data-driven insights.
Faculty and Learner Training and Workshops
- Develop and deliver orientations, workshops, and professional development sessions for faculty and learners on CBE methodologies, program policies, assessment techniques, and the use of technology.
- Train faculty and learners on technology tools used to track competencies and assessments.
Communications & Stakeholder Liaison
- Foster communication between students, faculty, academic units, and external partners to enhance the CBE learner experience.
- Support strategic initiatives to improve program outcomes and learner satisfaction.
Minimum Academic Qualifications
- Master’s degree in education, Educational Technology, Instructional Design, Counselling, or related fields.
- Professional Qualifications / Membership to Professional Bodies/ Publication
- Relevant professional qualification and membership, where necessary
Work Experience
- Minimum 3–5 years of experience in competency-based or personalized learning environments, higher education program coordination, or student support functions.
- Strong understanding of CBE frameworks and principles.
- Experience working with learning management systems platforms, academic data management, and digital tools for competency tracking.
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Basic Job Summary
- The jobholder is responsible for supporting academic programmes by designing, developing, and evaluating high-quality, learner-centred instructional materials across online, blended, and face-to-face modalities.
Duties and Responsibilities
Instructional Design and Development
- Collaborate with faculty and subject matter experts to design, develop, and revise courses and learning experiences.
- Apply evidence-based instructional design principles, learning theories, and Universal Design for Learning to ensure accessibility and inclusivity.
- Develop multimedia and digital learning objects (e.g., video, simulations, interactive modules).
Faculty Support and Training
- Provide training to faculty on pedagogy, instructional technology, and effective online/blended teaching practices.
- Develop resources, workshops, and guides to enhance faculty capacity in using e-Learning systems and digital tools.
Instructional Technology Integration
- Implement emerging educational technologies to enhance teaching and learning.
- Ensure seamless integration of tools with e-Learning, maintaining compliance with institutional policies and accessibility standards.
Quality Assurance and Evaluation
- Utilizes digital tools to ensure quality of course development, tools, test accessibility, and compliance.
- Conduct course reviews for alignment with academic standards and learning outcomes.
- Implement continuous improvement processes through data analysis, student/faculty feedback, and instructional effectiveness assessments.
Research and Innovation
- Research, recommend, and implement instructional technologies and multimedia tools that enhance teaching and learning experiences.
- Learn new technologies and applications to assist course design.
Minimum Academic Qualifications
- Master’s degree in Instructional Design, Educational Technology,
- Curriculum Development, Learning Sciences, or a closely related field required.
- Professional Qualifications / Membership to Professional Bodies/ Publication
- Relevant professional qualification and membership, where necessary
Work Experience
- Minimum 4 years of professional experience in instructional design in higher education.
- Strong knowledge of contemporary pedagogical theories and instructional methodologies.
- Proficiency with multimedia authoring tools (e.g., Articulate, Captivate, Camtasia).
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Basic Job Summary
- The jobholder is responsible for leading the design, development, implementation, and continuous evaluation of competency-based education programs that ensure learners achieve mastery in defined competencies aligned with academic standards and workforce needs.
Duties and Responsibilities
CBE Programme Design and Development
- Design and develop CBE curricula, course modules, and criterion-referenced assessments based on competency frameworks and learning outcomes.
- Ensure alignment of program content with professional standards, industry demands, and institutional objectives.
- Utilize instructional design best practices, frameworks like ADDIE integrated with CBE principles to create modular, flexible, and scalable curricula.
Competency Framework Implementation
- Lead mapping and definition of competencies, learning objectives, and milestones within curricula.
- Facilitate collaboration with academic departments, industry partners, and accreditation bodies to validate competency requirements.
- Implement innovative, learner-centered instructional approaches, such as project-based and adaptive learning.
Program Evaluation, Quality Assurance and Research
- Develop continuous monitoring and evaluation strategies for curriculum effectiveness based on learner data and feedback.
- Drive adoption of technology-enabled learning platforms that support personalized and competency-focused learning.
- Lead continuous improvement cycles and reporting.
Faculty Development and Change Management
- Design and deliver workshops, toolkits, and coaching to build faculty capacity for CBE pedagogy, assessment, and adaptive instruction. change management efforts to ensure institutional buy-in and sustainable adoption.
Policy and Advocacy
- Influence institutional policy on CBE.
- Represent the university's CBE efforts at conferences and professional events.
- Engage with external stakeholders to ensure CBE programs are relevant and produce highly skilled graduates.
Minimum Academic Qualifications
- Master’s or PhD in Education, Instructional Design, Curriculum Development, or related field.
- Professional Qualifications / Membership to Professional Bodies/ Publication
- Relevant professional qualification and membership, where necessary
Work Experience
- Minimum 5 years of experience in designing and managing competency-based education programs, preferably in higher education settings.
- Knowledge of competency frameworks (e.g., ACGME, CanMEDS) and best practices in outcome-based education.
- Familiarity with learning technologies, authoring tools (e.g., SCORM, Articulate), and user experience design principles.
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Basic Job Summary
- The job holder is responsible for training, guidance, and support to faculty members in instructional effectiveness as aligned to the university's strategic goals.
Duties and Responsibilities
Training Needs Assessment and Policy Development
- Conduct thorough assessments to identify faculty training needs.
- Develop training policies and strategies.
Training Design, Implementation, and Curriculum Development
- Design and implement innovative training initiatives for faculty.
- Development and implementation of training curricula
Program Evaluation and Improvement
- Assess the effectiveness of training programs and recommend adjustments.
- Collect feedback from faculty and students on classroom sessions and workshops.
- Execute pre and post surveys to capture student learning.
- Recommend changes to improve curriculum efficacy.
Instruction, Support, and Educational Technology
- Provide comprehensive instructional support and guidance to faculty on the effective use of educational technologies.
Special Projects Leadership and Promotion of Teaching Success
- Lead special teaching and learning projects.
- Lead efforts to promote and recognize teaching successes
Advancement of Teaching Practices
- Drive the advancement of teaching and learning practices.
- Mentor, coach, and collaborate to improve instructional quality and student engagement.
Minimum Academic Qualifications
- Doctorate (Ph.D.) in Education related field
Work Experience
- Minimum of 8 years’ experience with 4-6 years in a supervisory role.
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Basic Job Summary
- To provide efficient laundry and linen management services by processing, issuing, receiving, and maintaining linen and staff uniforms in accordance with established quality, hygiene, and operational standards.
Duties and Responsibilities
Laundry Operations
- Washing, drying, ironing, folding and other required laundry processes for table linen and STH staff uniforms.
- Inspect laundry to ensure it is clean, properly processed and ready for use
- Report damaged, worn-out or defective linen, uniforms and laundry equipment to the laundry supervisor in Charge.
Linen Issuance and Collection
- Receive linen requests from students and staff
- Assess the condition and quantity of received used/dirty linen.
- Issue the appropriate quantities and types of linen as per the established procedures.
- Maintain appropriate records of linen issued and received to support accountability.
Laundry Area & Equipment
- Maintain cleanliness, order and hygiene within the laundry.
- Use laundry equipment, detergents and other materials appropriately.
- Report equipment faults, breakages, damaged or missing linen to the supervisor in Charge.
- Provide courteous and timely service to students and staff.
- Observe relevant health, safety and laundry procedures.
Minimum Academic Qualifications
- Diploma/Certificate/Kenya Certificate of Secondary Education (KCSE) or equivalent.
Work Experience
- At least one year’s experience in a similar role
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Basic Job Summary
- The jobholder is responsible for providing administrative, operational, and coordination support to the Office of Faculty Affairs and the Centre for Teaching Excellence (CTE), facilitating the efficient management of faculty-related processes and initiatives promoting teaching excellence.
Duties and Responsibilities
Administrative Support
- Manage the daily operational needs of the office.
- Scheduling meetings, coordinating events, managing correspondence, and maintaining office records.
- Ensure effective communication flow within the program office and with university stakeholders.
- Serve as a point of contact for faculty and staff for routine inquiries and support.
- Ensure effective communication between departments and stakeholders.
Program Coordination and Management
- Support OFA and CTE programs by organizing workshops, training sessions, award processes, and faculty development initiatives.
- Manage registration, communications, and event logistics for OFA and CTE activities.
Data Management and Reporting
- Maintain databases of faculty affairs and teaching excellence initiatives, and reporting metrics.
Minimum Academic Qualifications
- Bachelor’s degree in business administration, Office Management, Education Administration, or related discipline is required.
Work Experience
- Minimum 2 years of experience in academic administration, faculty affairs, or professional development support.
- Proven skills in office management, project coordination, and stakeholder communication.
Method of Application
If you are interested in the position and have the skills we are looking for, we would like to hear from you. Please forward an application letter together with a copy of your updated resume quoting Job Title careerssbs@strathmore.edu
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