Jobs at Q-Sourcing Servtec Group

Job Role Description

The role is responsible for contributing to the achievement of the company’s goals and objectives by aligning HR strategy and individual goals with those of the company through, sourcing, training, performance management, Health &Safety, retention, and implementation of HR best practice initiatives across the organization.

Functions/Key Expected Results

• Guide/provide technical input into the development and implementation of the HR Strategy, giving careful consideration to the overall business plan, best practices, and cost-effectiveness.
• Develop HR policies and procedures with stakeholder input, secure HOB/Board approval, and ensure effective implementation and compliance across the company
• Develop recommendations on reward, retention, talent management, and succession planning strategies, recommend to the Head of Business and Board, secure approval, and ensure their effective roll-out.
• Promote a performance culture within the company by implementing a business results-focused performance management system and ensure uniformity in implementation across the company
• Equip the company with a high-performing team of employees, by Conducting Training Needs Assessments for all Employees and designing and implementing training programmes to fill the gaps identified in liaison with Line Managers
• Implement competitive yet cost-efficient reward systems that drive results and enable the company to attract and retain competent and high-performing employees.
• Coordination ion and over-seeing of HR and Administration matters within a budget like travel, mileage, pool cars, maintenance of employee personal records, procurement, preparation of generic HR letters, leave administration, etc.
• Pay roll management-ensure timely and accurate processing for both internal & external client service level agreements.
• Ensuring due accountability for all workplace health & safety for in-house and outsourced services
• Educate and inform Management and Line Management on employment legislation issues and ensure compliance by all parties.
• Maintain effective internal communication to all employees on HR-related issues and with external statutory and non-statutory HR-related institutions in order to facilitate information flow and compliance to statutory requirements
• Responsible for monitoring and approving all Recruitment requisitions both internal & outsourced.
• Manage industrial relations in a manner that ensures harmonious employee relations and compliance with labour legislation.
• Monthly reporting to the head of Business and other stakeholders
• Manage, and develop own team so as to ensure consistent achievement of departmental goals and targets.

Academic, Knowledge And Skills

• Degree level education preferably in Social Sciences (BA Sociology, BBA, BA Social Policy, BA SWSA). Master in HR or an MBA with a bias in HR would be of added advantage.
• At Least 5 years of generalist Human Resources Experience.
• HR professional membership is mandatory
• Consultancy industry and business awareness
• Leadership and managerial skills.
• Excellent interpersonal skills.
• Excellent negotiation skills.
• Ability to lead a successful team
• Excellent problem-solving and decision-making skills
• Good organization skills.
• Expert knowledge of the Uganda labor laws and familiarity with the International Labour laws

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Job Role Description

The role is responsible for supporting the attainment of the company’s strategy by developing, coordinating, and implementing business projects, and supervising the PMO team and project managers to deliver projects as required by Management, Board, and clients through service level agreements.

Functions/Key Expected Results

• Support the Project Administrators to scope projects agreed upon at the senior management level and or Board.
• Agree on project objectives drawing up a detailed plan and schedule for how to achieve each stage of the project
• Agree on the timing/ scheduling of the project to ensure resource availability and participate in selecting and leading a project team/supervising project administrator.
• Incorporate client service level agreements (SLAs) in project scoping and implementation.
• Participate in recruitment, project negotiation, and overall project supervision including monitoring of their deliverables across projects.
• Ensure that each stage of the project is progressing on time, on budget, and to the right quality standards expected of the company and its clients.
• Provide regular project progress updates from time to time.
• Manage risk to avoid delays to the project.
• Budgeting and budgetary control in project implementation
• Support the development of detailed project proposals and project execution plans and forecasts for in-house projects and assist to manage them effectively.
• Quality assurance of all proposals and scopes of work, ensuring that projects are correctly shaped and accurately budgeted for prior to approval.
• Support the growth and career development of project managers by serving as an informal mentors and providing them with regular career and professional development
• Supporting Research & Development initiatives
• Ensure standard EHS awareness in all project implementation process

Academic, Knowledge And Skills

• A University degree
• Qualification in Project Management in PRINCE2, PMP, or similar project management methodologies
• At least 5 years of work experience preferably in a similar industry, of which 2 years should be in project management
• Ability to coordinate multiple projects and teams simultaneously
• Excellent organizational, planning, and time management skills
• Logical thinking with creative problem-solving ability
• Great attention to detail
• Good communication and negotiation skills
• Understanding of budget control
• Ability to work well with others and lead and motivate teams
• Commercial awareness
• Technical skills relevant to the project

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Job Role Description

The role is responsible for revenue processing, client billing, managing claims to both the outsourced clients and creditors on a timely and accurate basis, ensuring that such claims are within budget, duly approved, VAT and withholding tax are correctly accounted for, and the transactions are correctly recorded. The role is also responsible for providing timely, accurate, relevant and reliable management information as per Finance Management Policies and Procedures while maintaining tight budgetary control.

Functions/Key Expected Results

• Ensure that tax is correctly accounted for on all payments in accordance with the Income Tax Act and provide suppliers with their Withholding Tax (WHT) certificates on a timely basis.
• Organized filing of documents for easy retrieval.
• Prepare adequate accruals for all unpaid invoices of a particular month and make releases once payment has been effected. All accruals should be reconciled to the general ledger on a monthly basis.
• Respond to vendor inquiries and reconcile vendor statements.
• Make reconciliations of prepayments, provisions and staff advances and submit schedules within the required time
• In consultation with Finance Executive, maintain updated cashbook(s) for reference before any payments are processed.
• Ensure timely posting of all non-current Assets into the accounting software and issuing of Local Purchase Orders
• Deputizing the finance executive and assuming due accountabilities as may be advised by the supervisor.
• Prepare billing instructions for clients for the delivery of services
• Responsible for Issuing of Proforma invoices and all claims on a timely basis and ensure they have gone through the relevant approval process and within agreed service levels and ensure they are duly recorded in the correct entity.
• Regular updates of income stream through account reconciliation of project accounts; company expenditure, income etc.
• Organized filing of documents on receivables for easy retrieval.
• Verification and filing of all documents related to accounts receivables in the finance department.
• Reconciling the cashbook e.g. on monthly basis for prudent reporting
• Doing bank reconciliation and updating management as may be required from time to time.
• Regular issuing of updated monthly statements to clients by the 3rd of the subsequent month

Academic, Knowledge And Skills

• University graduate level in Accounting or Finance.
• Enrolled, part or fully qualified in accounting profession with a recognized institute (ACCA, CPA, and CIMA.)
• Knowledge of IFRS and Kenyan tax legislation.
• Computer literacy with proficiency in spread sheets and accounting software.
• 2 years working experience in a Finance related role.
• High integrity and strong character.
• Attention to detail
• Team player with good communication and interpersonal skills.
• Problem solver with strong analytical and numeracy skills.
• Proactive self-starter with strong organizational and time management skills.

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Job Role Description

The role is responsible for supporting both the business growth and retention of corporate clients through innovations, sales, product development, and maintaining efficient Service Standards and relationship management so as to enable attain its business objectives.

Functions/Key Expected Results

• Identifying new sales leads through research, benchmarking, professional contacts, planning and overseeing new marketing initiatives and industry events, etc.
• Developing products and/or service standards by preparing and delivering PowerPoint presentations and sales displays, contacting corporate clients, and developing sales goals.
• Initiating quotes and business proposals in conjunction with the Head-Project Management Office, Head of Business as well as respective Project Administrators.
• Retention of fruitful relationships with existing corporate clients through socialization and generating feedback for management’s attention as well as further business improvements
• Managing all service-related feedback and escalating it where appropriate, to ensure the provision of excellent corporate service standards to (both clients & suppliers) and turnaround time within and in collaboration with all line functions for both internal and outsourced corporate businesses.
• Support the Project team in scoping of business and in the overall implementation
• Custodian of all service standards, monitor and ensure adoption by all staff of
• Business analyses for Cost benefits through models, statistics, and presentations to management
• Ensure all departmental records are filed and duly updated from time to time
• Drafting of service level contracts and ensuring they are free of errors, with no room for compromise.
• Provide first-line support with all supplier pre-qualification with the Head of Business.

Academic, Knowledge And Skills

• Degree level education preferably in Business Administration or equivalent (BSS, BBA, BA Social Policy, Marketing)
• Professional qualification in Marketing or Master
• s’s in MBA is added advantage.
• At least three (3) years of experience with high-value commercial clients in a similar business or corporate entity.
• Socially adept with a high degree of business and or professional networks
• The initiative, creativity, and the ability to solve tough problems
• In-depth knowledge of the Consultancy industry and its current events
• The ability to handle pressure and meet deadlines
• Excellent time management, organization, and priority
• Exceptional corporate relationship management skills
• Commitment and drive for sales, prospecting, and closures.
• Good project proposal writing, planning, quick decision making, and organization skills
• Good communication and interpersonal skills
• Expert knowledge of product offering, Environment Health & Safety (EHS) standards, employment laws and familiarity with the International Labour laws