Vacancies at I&M Bank

Job Purpose:

• The Quality Assurance (QA) Analyst is responsible for performing reviews to ensure accuracy, timeliness, completeness, and regulatory compliance of operational processes across branch and central operations teams.
• This role is crucial in identifying risks, ensuring adherence to policies, and driving process improvements.

Key Responsibilities:

• Perform independent reviews of operational activities, ensuring compliance with regulatory and internal policies.
• Analyze periodic quality performance metrics and provide data-driven insights, identifying trends, root causes, and areas for improvement.
• Deliver regular reporting on QA findings and collaborate with stakeholders to implement corrective actions.
• Support audits and compliance assessments with quality assurance insights and documentation.
• Fostering a culture of quality and continuous improvement.

Academic Qualifications:

• Bachelor’s degree in business, Technology, Engineering, or a related field.

Professional Qualifications / Membership to professional bodies/ Publication:

• Desirable - Certification in Quality Assurance, Risk, Compliance, or Banking Operations (e.g., ICA, ACAMS, Lean Six Sigma).

Work Experience Required:

• Experience working in a risk, audit, or compliance-related function within a financial institution.
• Familiarity with QA frameworks, risk management principles, and internal audit methodologies.

Competencies:

• Experience in a Quality Assurance, Risk, Compliance, or Operations role within the banking sector.
• Strong understanding of banking operations processes, including branch and central functions.
• In-depth knowledge of regulatory requirements affecting banking operations.
• Analytical and detail-oriented mindset with strong problem-solving and root cause analysis skills.
• Excellent communication and stakeholder management skills, with the ability to challenge and influence at all levels.
• Strong teamwork culture.
• Ability to work in a fast-paced environment with a focus on continuous improvement and operational efficiency.    

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Job Purpose:

• The Anti-Money Laundering Compliance Analyst is responsible for performing CIP, KYC, and AML compliance functions. Such functions include the efficient gathering and review of new high-risk customer information, as well as monitoring financial transactions for existing customers to identify suspicious activities.
• The AML Compliance Analyst also analyzes information received from correspondent banks and addresses AML economic sanctions-related alerts and assists in compiling regulatory reports.

Key Responsibilities:
Sanction screening and Enhance Due Diligence:

• Review of KYC for new high-risk customers.
• Carrying out EDD on existing high-risk customers such as PEPs, motor vehicle dealers, and Forex Bureaus.
• Carry out sanction screening on escalated cases on vendors, UBOs, and customers.
• Review suspected sanction matches on   transaction activities and or customers.

Transaction monitoring:

• Conduct detailed Investigations and assessments on alerts relating to potential money laundering risks. 
• Ensure efficient identification and monitoring of activities and transactions considered suspicious.
• Ensure timely and efficient reporting of transactions considered suspicious.
• Daily assessment of SWIFT and AML reports relating to potential suspicious activity.
• Collect and review documentary proof of transactions above USD 10k and build and maintain case files for transactions deemed suspicious.

Regulatory reporting and request, record keeping, management reporting:

• Assist in the preparation of periodic regulatory returns- CMA, FRC, and CBK returns.
  Assist in ad hoc regulatory requests.
• Ensure proper record-keeping of data collected and analyzed, all the EDD reports conducted, and suspicious transactions reported.
• Support preparation of reports for management, board, and regulator.
• Prepare and submit periodic regulatory returns (CBK AML data collections, compliance returns, and CMA returns)

Training:

• Assisting in the preparation of AML /CTF training modules for the bank employees.
• Raise awareness and provide training for bank employees on AML and CFT policies.
• Raise AML and CTF awareness by championing the same through newsletters, and direct email communication to the relationship management team.

Corresponding banking support:

• Assist with addressing queries from correspondent banks relating to AML compliance. 

Business advisory:

• Stay current with money laundering and terrorist financing behaviors, issues, policies, regulations, criminal typologies, industry best practices, and developing trends to provide
• Business advisory on KYC, AML, sanctions, and adverse media and providing guidance in dealing with high-risk accounts.

ML and TF Risk Assessment:

• Perform annual risk assessment on the bank’s products, customers, and channels.
• Assist in testing and providing advice on AML risk on various bank projects.

Academic Qualifications and Work Experience:

• Bachelor's degree in a related field.
• Professional certifications in ACAMs, ACFCS, CPA, or any AML/Compliance certification.
• 4-6 years of experience in a similar role.

Required skills and competencies:

• Interpersonal skills.
• Communication skills.
• Analytical skills.
• Technical skills in AML, data mining, and compliance.
• Report writing skills.
• Good understanding of AML\CFT regulatory policies with the ability to apply regulatory concepts in daily functions.
• Research skills for enhanced due diligence on high-risk customers.
• Exercise high level of discretion and confidentiality due to the sensitive nature of the scope of work.

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Job Purpose:

• Drive growth by unlocking and monetizing ecosystems around existing corporate clients (“anchor clients”). 
• The role is responsible for identifying value chain opportunities and converting them into revenue-generating relationships across suppliers, distributors, and SMEs.
• This position combines business development, ecosystem design, and execution, with a strong focus on maximizing wallet share from the corporate book.
• The incumbent builds and strengthens internally anchored ecosystems by expanding cross-sell opportunities, increasing product adoption, and mobilizing cross-functional teams to deliver sustainable revenue growth and deeper wallet share penetration.

Key Responsibilities:
Financial:

• Drive revenue growth from existing corporate relationships by identifying and activating ecosystem/value chain opportunities linked to anchor clients. 
• Increase value per client relationship by onboarding and monetizing suppliers, distributors, and SMEs within identified ecosystems. 
• Track and drive performance of ecosystem pipelines, including onboarding volumes, conversion rates, transaction activity, and revenue realized. 
• Support structuring and execution of commercially viable deals within ecosystems to improve profitability and return on deployed capital. 
• Deepen wallet share within anchor clients by embedding the bank across payments, financing, and collection flows within their value chains. 
• Monitor ecosystem performance metrics (client activation, facility utilization, transaction flows) and take corrective action to drive uptake. 
• Identify and prioritize high-potential anchor clients and actively build scalable ecosystem pipelines around them.
• Deliver against assigned revenue, portfolio growth, and ecosystem penetration targets through consistent pipeline conversion and client engagement.

Customer:

• Drive customer growth within anchor-led ecosystems by acquiring and activating suppliers, distributors, and SMEs linked to existing corporate clients. 
• Improve onboarding, activation, and retention performance across ecosystem participants to ensure sustained transaction activity and revenue contribution. 
• Identify and activate high-potential anchor clients and expand solution adoption across their full value chains (suppliers, distributors, employees). 
• Collaborate with Corporate, SME, and Sales teams to deepen client engagement, increase penetration, and convert opportunities within the corporate book.
• Monitor ecosystem adoption and utilization trends and refine engagement approaches to improve product uptake, stickiness, and wallet share.

Internal Processes:

• Support execution of ecosystem and value chain business models by translating strategy into actionable client pipelines and commercial opportunities. 
• Drive commercialization of ecosystem solutions through active client engagement, deal structuring, and coordination with product, credit, and operations teams. 
• Align internal stakeholders (Corporate, SME, Risk, Product) to ensure timely delivery and conversion of ecosystem opportunities into booked business. 
• Track and optimize client journeys within ecosystems (onboarding, activation, utilization) to improve conversion rates and revenue realization.
• Leverage performance data and pipeline insights to identify bottlenecks, prioritize high-impact opportunities, and accelerate ecosystem growth.

Enablers:

• Drive data-informed opportunity identification through monthly reviews of Corporate and SME client portfolios, proactively identifying value chain and ecosystem opportunities linked to anchor clients. 
• Facilitate cross-functional collaboration (Corporate, SME, Risk, Product, Operations) to convert identified opportunities into executable deals and onboard ecosystem participants. 
• Continuously refine ecosystem execution approach based on portfolio insights, client behavior, and market dynamics to maximize revenue extraction from the corporate book.
• Track and act on pipeline performance from monthly reviews, ensuring timely follow-up, deal progression, and conversion into funded assets and transaction flows.

Responsibilities:

• Convert ecosystem and value chain opportunities into funded deals and active clients, driving revenue from the corporate book. 
• Execute acquisition and activation of ecosystem participants (suppliers, distributors, SMEs) to grow transaction flows and wallet share. 
• Translate Corporate and SME portfolio insights into actionable pipelines, with clear ownership of opportunity follow-through and conversion. 
• Track and improve onboarding, utilization, and conversion metrics to maximize ecosystem penetration and performance.
• Coordinate across Corporate, SME, Risk, Product, and Operations teams to ensure timely execution and closure of opportunities.

Academic Qualifications:
Bachelor’s degree in business, Finance, Economics, Marketing, or related discipline.
Professional Qualifications:

• Demonstrated expertise in traditional and digital lending ecosystems, embedded finance, or Banking-as-a-Service (BaaS) models
• Relevant professional certifications (e.g., CFA, ACCA, PMP, Prince2, Digital Banking or Fintech certifications) will be an advantage.

Work Experience Required:

• 4–8 years’ experience in Value Chain Finance, Trade Finance, Workplace Banking, Corporate Banking, or Corporate Sales within financial services. 
• Proven track record in ecosystem banking, including identifying, building, and monetizing value chains around corporate clients. 
• Demonstrated success in driving revenue growth, client acquisition, and portfolio expansion across corporate and SME segments. 
• Strong experience identifying and converting opportunities within corporate and SME client portfolios into funded assets, transaction flows, and ecosystem relationships. 
• Demonstrated ability to structure and execute value chain / ecosystem financing solutions (e.g., supplier finance, distributor finance, working capital).
• Experience working cross-functionally with Corporate, SME, Risk, Product, and Operations teams to deliver and close deals efficiently.

Competencies:

• Strong commercial and growth mindset, with ability to identify and convert ecosystem opportunities into revenue. 
• Solid analytical capability, able to interpret portfolio performance data and translate insights into actionable opportunities. 
• Good understanding of ecosystem/value chain business models and how to monetize partnerships around corporate clients. 
• Strong stakeholder management and cross-functional collaboration skills, with ability to drive execution across teams. 
• Results-driven with high execution discipline, balancing growth objectives with risk and compliance requirements.