Jobs at International Organization for Migration (IOM)

• Under the overall supervision of the Regional Director for East and Horn of Africa (EHOA) and direct supervision of the Senior Regional Migrant Response Plan Coordinator for the Horn of Africa and Yemen, and in close coordination with coordinators of MRP working groups, relevant Regional Thematic Specialists, Regional Programme Managers at the Regional Office for East and Horn of Africa in Nairobi, and the Emergency Response Unit in the Department of Operations and Emergencies in Headquarters, the Regional Migrant Response Plan (MRP) Reporting Officer will coordinate and supervise the overall information management of the MRP framework and programmes, including reporting and the annual planning process. The Regional Migrant Response Plan (MRP) Reporting Officer will also assist the MRP Programme Manager with programme reporting and coordination of projects funded under the MRP, including linkages to other programmes, mapping synergies across all relevant projects within IOM and with partners, at both regional and country levels. They will also support the MRP working groups and relevant Regional Thematic Specialists in coordination tasks, including the development of regional concept notes, proposals, and reports linked to the MRP.

Core Functions / Responsibilities:

MRP Reporting & Programme Management

• Coordinate and support data collection, data management, data analysis, reporting and information exchange activities with MRP partners in relation to the lifecycle of the annual response plans.
• Provide technical support and guidance for the development of tools and the coordination with partners to collate and analyze mixed migration and vulnerability data that supports evidence-based planning.
• In close collaboration with partners, assist in establishing data collection mechanisms, and tools to regularly collect data and implement quality control measures for monitoring and reporting on the MRP achievements in terms of programme outputs and funding received from the donors in line with the monitoring framework.
• Facilitate the training of MRP partners on the data tools, including assisting with the development of materials and presentations for the training, and maintain a client-oriented attitude for resolving technical issues and providing user support.
• In close collaboration with the MRP coordinator, IOM Country MRP focal points and partners, facilitate and coordinate the publishing of situation reports on MRP activities as well as other relevant and appropriate visibility and information products/materials on a regular basis.
• Assist in consolidating country-based information for the MRP framework and projects to facilitate consistency and coherence across countries in the region, and maintain an overview of data collection processes and the overall data management activities including encoding, storing, and transferring data as well as processing and support in the analysis of the collected data and information.
• Support MRP briefings and information sharing through timely collection and compilation of information.
• Participate in partner consultations and information fora to support the development of various indicators and data standards that inform the MRP and measure the achievements of multi-year response strategy and annual response plans of the MRP framework.
• Work closely with the MRP coordinator to conduct data reviews and analysis using relevant statistical methods for preparing synthesized analysis and data visualization, including maps, charts and illustrations, to support the strategic planning.
• Assist the MRP coordinator in facilitating interagency relationships and opportunities for cooperation at the country-level and at regional level.
• Provide information management support to the joint/harmonized needs assessments with MRP partners.
• Assist the MRP Coordinator, the MRP Programme Manager, and the M&E Officer with reporting activities for MRP projects, including project development, budgeting, monitoring and evaluation, and reporting of projects in PRIMA.
• Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Social and Political Sciences, Communications, Information Management, Computer Science or a related field from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience working in an emergency context, in a coordination and project management function.
• Experience working in the region or continent with UN or International Non-Governmental Organizations.
• A minimum of two (2) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, project management, budget management, or related area is required.
• Humanitarian experience in the field (actual setting where a mission and/or project is being implemented) is required.
• Experience in Information Management, emergency humanitarian operations; management and coordination of information flows, data management including collection, storing, processing, and analysing data to generate information products.
• Experience in mixed migration analyses, root causes and drivers is required.
• Experience with handling confidential data.
• Experience in advanced data visualization and information design skills.

Skills

• Proven skills to analyse statistical information;
• Ability to formulate IM-related technical requirements and Operating Procedures;
• Ability to translate planning-specifications into technical briefs for data capture and analysis, and vice versa;
• Ability to compile and holistically analyse diverse datasets;
• Demonstrated teambuilding and information management skills;
• Demonstrated understanding of different data collection methodologies;
• Knowledge and understanding of relational data theory;
• Good knowledge of the programme management cycle;
• Advanced project development and report writing skills, including for developing results matrices and log frames and critical analysis;
• Computer skills and knowledge of relational databases, Microsoft applications spreadsheets, word processing, etc. is essential;
• High computer literacy; familiarity with standard word processing, spreadsheet, publishing, internet research, and e-mail communication;
• Personal commitment, flexibility, efficiency, and drive for results; ability to perform research and make effective decisions under time pressure;
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds;
• Ability to work with a wide cross-section of research partners: Government, NGOs, communities, academic institutions, media, and international donors;
• Excellent writing and communication skills;
• Ability and proven track record to prepare and present clear and concise reports in English;
• Advanced analytical and creative thinking skills; and,
• Excellent coordination and negotiation skills.

Languages

• IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.
• For this position, fluency in English is required (oral and written). Working knowledge of Arabic and French is highly desirable.
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Closing date

31 Jan 2024

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Under the overall supervision of the Regional Health Assessment Programme Coordinator and direct supervision of the Regional Migration Health Nurse Coordinator and in coordination with the IOM USRAP Washington Training Coordinator, the Senior Medical Project Assistant (Compliance - Training) will be responsible for supporting all training activities for Migration Health Division (MHD) staff in Sub-Saharan Africa who are carrying out Health Assessment Programme-related activities, with the following duties and responsibilities:

In particular he/she will:

• Using the IOM core competencies, technical work requirements, and donor requirements as a guide, work and collaborate with the IOM USRAP Washington Training Unit and MHD management to identify training priorities, focusing on training that will improve staff capabilities, skills, and technical knowledge. Prepare and communicate training work plans and keep all stakeholders updated regarding training priorities and plan alterations. Reach-out regularly to MHD staff and managers in Sub-Saharan Africa to assess training needs and help them utilize training to meet professional development goals.
• Complete successfully the annual USRAP in-person or virtual multi-week Training of Trainers (TOT) Workshop, which reviews the year’s thematic trainings, offers guidance on how to present the material, teaches training organization and facilitation skills, advises on the wider role of the Compliance Training position in relation to giving technical training and coordinating training workshops and programs, requires the completion of weekly homework assignments, and necessitates active participation including presenting training material with the purpose of receiving feedback from the facilitators and other participating trainers.
• Organize all MHD trainings in Sub-Saharan Africa, handling the logistics and administrative details of the training sessions, including securing the training venue, organizing IT services, preparing print materials, disseminating agendas, communicating with participants on the training details, arranging travel for participants or facilitators as needed, organizing welcome packets and other materials for participants, preparing the set-up of the room, and cleaning up after the training session is completed.
• Facilitate the annual thematic trainings released by the IOM Washington Training Unit. Ensure all MHD staff throughout Sub-Saharan Africa who are carrying out resettlement and PMHA receive the thematic trainings they are required to take during the year.
• Act as a facilitator for other training sessions, ensuring the material and exercises are presented as written and that the facilitation is engaging and dynamic. When not the sole or lead facilitator, provide support to the facilitator(s) as needed and assist in the preparation of instructional materials, presentations, participant workbooks and handouts.
• As needed, ensure MHD staff in Sub-Saharan Africa complete MHD, RMM and USRAP required IOM e-learning courses and other online training sessions, as well as required mission-level and external trainings. When training is offered virtually at the global level, assist the Training Unit by communicating with Sub-Saharan Africa staff regarding virtual training dates, times, and participation.
• As required, coordinate, or support other learning programs, activities, and events within Sub-Saharan Africa such as workshops, wellness weeks, mentoring programs, and seminars. Provide logistical and administrative support, input on content and facilitation methodologies, and coordination with relevant entities such as external companies and facilitators, the Training Unit on budget approval and Staff Development and Learning Unit (SDL) on attendance records.
• Record staff attendance at all training sessions and submit attendance lists to the SDL and the IOM USRAP Washington Training Unit. Regularly communicate with the Project Manager and Training Coordinator regarding staff who have not received the required trainings and how you plan to have them trained.
• Collect evaluations of trainings to produce demonstrable outcomes and ensure continual improvements are made. Regularly follow up with staff who took trainings to measure how the training knowledge is being applied to their work.
• Participate in quarterly calls with the Training Coordinator and the Training Team to discuss the trainings that have been given and any challenges or outstanding issues. Prepare quarterly statistical and narrative reports on the training that has been given and the staff who attended and submit to Project Manager and the Training Coordinator.
• Continually improve facilitation, coordination, communication, and organization skills related to training by engaging in professional development and learning opportunities and actively seeking out knowledge that will enhance and grow the position.
• Demonstrate a comprehensive understanding of the relevant MHD Standard Operating Procedures (SOPs) technical systems. Demonstrate the ability to remain professional, impartial, and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA).
• Perform other duties as required.

Education

• Bachelor’s Degree in Social Sciences, Health Sciences or related fields from an accredited institution with a focus on Training and Education and four years relevant working experience

or;

• Secondary School (High School) education with six years of relevant professional experience

Experience

• Demonstrated experience providing comprehensive training on complex topics to a wide range of cross-cultural audiences, and developing tailored learning materials, including presentations, workbooks, and other learning tools, is required.
• Experience facilitating training in a wide range of training contexts, including in- person, virtual, e-learning, and other environments, is required.
• Experience developing training materials utilizing a variety of adult learning methodologies and materials is an advantage.
• Experience identifying, organizing, and carrying out other learning opportunities, including workshops, exchanges, and mentorship programs, is an advantage.
• Experience in the context of IOM Health Assessment Programmes is a distinct advantage.
• Experience training on medical, humanitarian, social inclusion, and protection topics, including age, gender, and diversity, is a distinct advantage.
• Experience with international humanitarian organizations, non-government, or government institutions/organization in a multi-cultural setting, is desired.

Skills

• Excellent public speaking, facilitation, and teaching skills.
• Comprehensive understanding of adult learning methodologies and a variety of approaches to training development and delivery.
• Attention to detail, ability to organize paperwork in a methodical way.
• Discreet, details and clients-oriented, patient and willingness to learn new things.
• The ability to work independently, solicit and receive feedback, and manage training activities.
• The ability to coordinate regionally and globally with general and professional staff.
• Proficient in Microsoft Office applications e.g., Word, Excel, PowerPoint, and Outlook.

Languages

• Fluency in both written and spoken English and Kiswahili is required. Knowledge of French is an advantage.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Submit cover letter indicating the Position Title & Vacancy Notice Number (VN No.), and CV with telephone and e-mail contacts including 3 Referees (Supervisors) to: IOM, RO Human Resources Department, via e-mail to ronairobihrdrec@iom.int