Careers at Absa Bank Limited

Job Summary

• Design, implement, and support enterprise DevOps platforms, automation frameworks, and cloud-native delivery pipelines that enable secure, scalable, and reliable software delivery.

Job Description
Key Focus Areas

• Design, implement, and maintain CI/CD pipelines.
• Automate infrastructure provisioning and deployments.
• Support cloud-native platforms and container orchestration.
• Implement Infrastructure as Code solutions.
• Enhance reliability through monitoring and observability.
• Enable developer productivity through self-service tooling.
• Implement DevSecOps controls throughout the SDLC.

Strategy Execution

• Support DevOps and DevSecOps strategies aligned to enterprise objectives.
• Contribute to adoption of modern engineering and automation practices.

Customer Primacy

• Ensure platform services meet availability and reliability standards.
• Enable faster delivery of customer-facing capabilities.

Sustainable Growth

• Automate operational tasks and optimize platform scalability.
• Support cloud adoption and modernization initiatives.

Innovation and Continuous Improvement

• Drive Infrastructure as Code and GitOps adoption.
• Evaluate emerging DevOps tools and technologies.

Collaboration and Team Enablement

• Partner with engineering and security teams.
• Provide technical guidance and knowledge sharing.

Operational Effectiveness

• Build and maintain CI/CD pipelines.
• Manage Kubernetes and container platforms.
• Implement monitoring and observability solutions.

Digital Adoption

• Promote DevOps tools, automation and platform standardization.

Governance, Risk and Compliance

• Embed security controls into delivery processes.
• Ensure compliance with enterprise standards.

Data and Observability

• Implement logging, monitoring, tracing and dashboards.

Stakeholder Management

• Collaborate with developers, architects and business stakeholders.

Qualifications And Experience

Education / Qualification

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering or related discipline.
• Industry certifications advantageous: Azure DevOps Engineer, AWS DevOps Engineer, CKA (Certified Kubernetes Administrator), RHCE (Red Hat Certified Engineer), Terraform Associate.

Work Experience

• 5-8 years experience in DevOps, SRE, Platform Engineering or Cloud Engineering.
• Experience with CI/CD pipelines, cloud platforms, Terraform, Docker and Kubernetes.
• Experience implementing monitoring, logging and observability solutions.

Knowledge and Skills

• DevOps, DevSecOps, CI/CD, Infrastructure as Code, Kubernetes, Docker, Cloud Platforms, GitOps, Automation, Monitoring, Security Automation, Networking, Agile Methodologies.

Education

• Bachelor's Degree: Information Technology

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Job Summary

• A ServiceNow CMDB Health Administrator is responsible for maintaining the accuracy, completeness, and consistency of the Configuration Management Database. They monitor key performance metrics, configure remediation tasks for duplicate or stale Configuration Items (CIs), and govern data integrity across the platform.

Job Description
Core responsibilities include:

• The Configuration Management Specialist is responsible for the management and compliance of Configuration Management data in the CMDB to support the day-to-day delivery of the BAU processes to ensure that both the Configuration Management service levels are met and that services are always delivered.
• A key responsibility of the ITSM Configuration Management Specialist, is to ensure that reliable and accurate data is stored in the Configuration Management Database (CMDB). In addition, a key responsibility of the role is to ensure that the Operating Model, Roles & Responsibilities and Processes related to Configuration Management are understood and communicated across the Technology Organization
• Health Dashboard Monitoring: Tracking the CMDB Health scorecard across three main KPIs: Correctness, Completeness, and Compliance.
• Reconciliation and Remediation: Resolving duplicate CI issues, correcting orphaned records, and tackling stale or outdated CIs (e.g., servers not scanned by Discovery in over 30 days).
• Threshold and Policy Configuration: Setting CMDB health metric thresholds, defining health groups, and configuring data certification audits.
• Data Foundations Management: Aligning CI classes with the Common Service Data Model (CSDM) and optimizing data populated by tools like ServiceNow Discovery.
• Access and Governance: Working within the ServiceNow CMDB Workspace to set policies, govern CI relationships, and maintain security over class definitions

Education
 

• Bachelor's Degree: Information Technology