Senior Manager - Merchant Acquiring (POS Team) at Stratostaff

•  This pivotal role owns the Profit & Loss (P&L) of the acquiring business for Point of Sale (POS), making it a cornerstone position within the organization. The Senior Manager will lead strategic merchant acquisition initiatives, driving business growth and influencing solution development, internal processes, and service delivery capabilities.

Roles & Responsibilities:

• Sales Strategy: Develop and execute strategies to provide merchants with tailored POS products, contributing to increased market share and profitability.
• Product Management: Oversee product operations and collaborate with internal departments to develop and launch new products.
• New Merchant Acquisition: Lead efforts to identify, approach, and onboard potential merchants, ensuring a steady flow of new business opportunities.
• Sales Team Leadership: Manage and motivate sales teams to achieve and exceed targets, providing guidance and support as needed.
• Sales Target Achievements: Set ambitious targets and work diligently to achieve and surpass them, regularly reviewing progress and adjusting strategies.
• Relationship Management: Build and maintain strong relationships with existing merchants and partners, addressing concerns promptly to ensure satisfaction and loyalty.
• Stakeholder Management: Liaise with internal departments to implement business plans and establish beneficial partnerships.
• Market Research and Analysis: Stay updated on industry trends and competitor activities, utilizing insights to refine sales strategies.
• Reporting and Documentation: Maintain accurate records of sales activities and provide regular reports to management on performance and market insights.

KEY COMPETENCIES:                                                  

• Commercial/Sales Acumen
• Strategic Thinking
• Drive for Results
• Innovative Mindset
• Stakeholder & Relationship Management
• Leadership & Team Management

 MINIMUM REQUIREMENTS:              

• 6-10 years of sales experience in the financial services industry, with a focus on payments.
• Local market knowledge and experience in acceptance, merchant acquiring, and financial transaction processing.
• Deep understanding of digital banking and payments products.
• Proven track record of meeting and exceeding sales targets.
• Experience with CRM and other sales/business development tools.
• Excellent interpersonal and communication skills.
• Strong problem-solving and business reporting skills.
• Ability to think strategically and lead a successful team.