Software Developer/Analyst at International Rescue Committee

Job Overview 

• The Software Developer will be part of the METAL team which is responsible for delivering products that support the collection, management and visualization of KPIs relevant to higher-level decision-making for CRRD Programs.
• The Software Developer will build and support data tools that drive decision-making across IRC, working with platforms like PowerApps, Power BI, Databricks, and Azure SQL. They will be a skilled contributor to the CRRD Data & Analytics team with strong experience in Microsoft PowerApps and Power Automate. 
• Specific tasks include data platform development, support, configuration, technical assistance and routing of technical issues, 2nd line help desk support, and participation in setting standards for processes, data quality, data security, and systems configuration.
• The Software Developer will report to the Technology Development Lead. They will work closely with other developers, QA, Project Manager and the Program Data Systems Product Manager.

Major Responsibilities 

• Design, develop, and maintain PowerApps and Power Automate solutions
• Support development and rollout of organization-wide data products in collaboration with METAL and sector experts
• Create technical documentation including system diagrams and implementation manuals
• Implement and maintain data quality processes and development standards
• Ensure compliance with IRC’s data protection, confidentiality, and security policies
• Provide Tier-2 and Tier-3 technical support, including issue routing and resolution
• Collaborate with IT and data engineering teams on systems integration
• Review software requirements and translate them into development tasks
• Contribute to setting and enforcing standards for processes, data quality, and system configurations
• Provide hyper-support during pilot phases of technology rollouts
• Perform other duties as assigned

Key Working Relationships 

• Position Reports to: Technology Development Lead
• Direct Reports: None
• Management in Partnership: None

Key Internal Relationships: 

• METAL Product Managers
• METAL QA Analyst
• METAL Project Manager
• IT Data Team

Desired Experience and Skills 

• At least five years of experience working in technology domain to develop and rollout data platforms for programs – out of which, at least three years of experience developing, implementing, and supporting PowerApps applications for large and complex programs.
• Experience in source code and version control platforms, for example, GitHub, Azure DevOps, or similar.
• Strong in team development processes including pair programming, shadow sessions, code reviews and other strategies to ensure high quality programing.
• Strong code quality assurance practices including unit testing, integration testing, as well as regression testing to ensure quality of the code getting shipped into production.
• Ability to effectively communicate in English both in verbal (i.e., day-to-day discussions, team meetings) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications.
• Strong analytic curiosity and innovative problem-solving skills using a system thinking approach.
• Demonstrable ability to work both independently and in a dynamic, cross-functional team structure.
• Demonstrable ability to establish and maintain working relationships across all departments and levels of the organization.

Education: 

• Bachelor's degree in computer science, Information Technology, or related discipline
• Experience with Databricks, Dataverse connectors, APIs, and Microsoft Azure
• Certifications such Microsoft Power Platform Developer are an added advantage