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  • Posted: Feb 16, 2024
    Deadline: Not specified
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    MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting.
    Read more about this company

     

    SPA Supervisor

    • The Spa Supervisor will be responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and hygiene, and managing a team of spa staff to deliver a wide range of spa treatments and services. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for providing guests with a relaxing and rejuvenating spa experience.

    Key Responsibilities:

    • Supervise and coordinate the daily operations of the spa facility, including scheduling, staffing, and workflow management.
    • Ensure high standards of cleanliness, hygiene, and maintenance are maintained throughout the spa facility, including treatment rooms, reception areas, and amenities.
    • Provide leadership, guidance, and support to spa staff, including therapists, receptionists, and attendants, to ensure optimal performance and guest satisfaction.
    • Train and mentor spa staff on service protocols, treatment techniques, product knowledge, and customer service standards.
    • Monitor and evaluate spa services, treatments, and guest feedback to identify areas for improvement and implement corrective actions as needed.
    • Manage inventory and supplies, including ordering, stocking, and inventory control, to ensure adequate levels for daily operations.
    • Coordinate and schedule spa appointments, ensuring efficient use of resources and optimal guest experience.
    • Handle guest inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues to the guest's satisfaction.
    • Maintain accurate records and documentation related to spa operations, including staff schedules, treatment bookings, inventory, and financial transactions.
    • Collaborate with other departments, such as hotel management, sales, and marketing, to promote spa services, packages, and special offers to guests.
    • Adhere to all health, safety, and sanitation guidelines and regulations to ensure a safe and healthy environment for guests and staff.
    • Stay updated on industry trends, new treatments, and products to enhance the spa's offerings and maintain competitiveness in the market.
    • Assist in developing and implementing marketing strategies and promotional activities to attract new guests and retain existing clientele.

    Qualifications:

    • Bachelor's degree in business administration, or related field preferred.
    • Previous experience in a supervisory or managerial role in a spa or hospitality setting required.
    • Proven leadership abilities, with the ability to motivate, coach, and develop a team of spa staff.
    • Excellent customer service and communication skills, with a friendly and professional demeanor.
    • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple priorities effectively.
    • Knowledge of spa treatments, techniques, and products, with a passion for wellness and holistic health.
    • Proficiency in spa management software, scheduling systems, and Microsoft Office Suite.
    • Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

    go to method of application »

    Dermatologist Consultant

    • The Dermatologist Consultant will diagnose and treat a wide range of skin conditions, perform dermatological procedures, and offer personalized skincare recommendations to patients. The ideal candidate will have extensive clinical experience, strong diagnostic skills, and a commitment to delivering high-quality patient care.

    Key Responsibilities:

    • Conduct consultations with patients to assess their skin concerns, medical history, and treatment goals.
    • Perform comprehensive dermatological evaluations, including physical examinations and diagnostic tests, to diagnose skin conditions and diseases.
    • Develop personalized treatment plans tailored to each patient's needs, which may include medications, topical treatments, procedures, or lifestyle modifications.
    • Perform dermatological procedures, such as biopsies, excisions, cryotherapy, chemical peels, and laser treatments, to treat skin conditions and improve skin health.
    • Educate patients about their skin condition, treatment options, and preventive measures to promote optimal skin health and wellness.
    • Monitor and track patient progress throughout the course of treatment, adjusting treatment plans as needed to achieve desired outcomes.
    • Document patient encounters, diagnoses, treatments, and follow-up care accurately and comprehensively in medical records.
    • Collaborate with other healthcare professionals, including primary care physicians, specialists, and allied health professionals, to coordinate patient care and referrals as necessary.
    • Stay updated on the latest advances in dermatology research, treatments, and technologies through continuing education, conferences, and professional development activities.
    • Maintain compliance with all regulatory requirements, standards of practice, and ethical guidelines governing dermatological care.
    • Participate in quality improvement initiatives, peer review, and clinical audits to enhance the quality and safety of patient care.
    • Provide mentorship, guidance, and supervision to junior medical staff, residents, and medical students as assigned.

    Qualifications:

    • Medical degree from an accredited medical school.
    • Board certification or eligibility in Dermatology from an accredited institution.
    • Valid medical license to practice as a Dermatologist in the jurisdiction of employment.
    • Minimum of 5 years of clinical experience practicing as a Dermatologist, with expertise in diagnosing and treating a wide range of skin conditions and diseases.
    • Proficiency in performing dermatological procedures and treatments, including biopsies, excisions, cryotherapy, chemical peels, and laser therapies.
    • Strong diagnostic skills, with the ability to accurately diagnose complex dermatological conditions and develop effective treatment plans.
    • Excellent communication and interpersonal skills, with the ability to establish rapport with patients, colleagues, and staff.
    • Commitment to providing compassionate, patient-centered care and promoting skin health and wellness.
    • Ability to work effectively in a multidisciplinary healthcare team and collaborate with other medical professionals.
    • Demonstrated commitment to ongoing learning, professional development, and staying updated on advances in dermatology.
    • Compliance with all regulatory requirements, standards of practice, and ethical guidelines governing dermatological care.

    Method of Application

    Send your application to hr@mncconsulting.co.ke

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